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Business Profile

Auto Appraiser

AutoLoss.com
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.34

Average of 158 Customer Reviews

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Review Details

  • Jhoel G

    Date: 04/29/2025

    Great service and value. I was skeptical at first, but ****** was very patient and explained the process. After that, it was easy. Just got $4k approved in DV from insurance.

  • Jessie J

    Date: 04/24/2025

    Jessie J

    Date: 04/24/2025

    I give Auto Loss 5 stars because they are professional, understand and know the importance of getting reimbursed by the insurance company after a traumatic loss caused by another driver. It took some time as I had to follow up with Auto Loss after each contact with the insurance company. However, the result was in my favor. I didn't get what I initially asked for, but due to the information Auto Loss shared, I got $5,500 more than the insurance company was willing to give. Thank you, Auto Loss. Keep up the great work.

    AutoLoss.com

    Date: 04/25/2025

    Thanks so much.. Call us if we can ever help you again.. ****** ****** Owner of Autoloss 

  • Artur P

    Date: 04/20/2025

    I had a great experience with Autoloss. After an accident in which I was not at fault, the insurance company offered me just $2,250 for the diminished value of my high-end vehicle. I hired Autoloss to perform an independent evaluation. Their report was professional, thorough, and well-documented. I used it as evidence in small claims court and was awarded nearly $8,000. Their expertise made a measurable difference in the outcome of my case. I highly recommend Autoloss to anyone dealing with diminished value disputes.

  • Alex S

    Date: 04/14/2025

    Great experience and money well spent got me 7k more then insurance wanted to salvage the car out. ****** did a great job. I will be referring her to anyone who needs this service.

  • Daphene G

    Date: 04/09/2025

    I found Autoloss to be very thorough and knowledgeable regarding auto diminish value. This allowed for a smooth transition and appropriate payment for the loss incurred to my vehicle.

  • Eric B

    Date: 04/07/2025

    ****** and her team are absolutely amazing at what they do. I was getting lowballed by my own insurance company. I called ****** at Autoloss and she was able to get me another 5100 over what the insurance was offering. Easy to deal with, her fee was very reasonable, and the process was very fast! Hopefully I am never in this situation again, but if I was, I would definitely call ****** again!

  • Erika H

    Date: 04/04/2025

    My family and I got rear-ended by ********** insured in my brand new 2024 Jeep Grand Cherokee Laredo. ********* told me to evaluate the Diminished Value of my vehicle I needed to hire an expert. I almost gave up because I did not know who to hire. I used AutoLosss DV calculator and received and email and phone call from ****** at AutoLoss. She walked me through the Diminished Value Claim process, and wrote my DV claim in less than 24 hours after I hired her. ******** also emails you insight on how to communicate with the insurance company and possible rebuttals and resolutions. Happy to say my Claim was resolved after ********* claimed they do not believe in Diminished Value! Thank you ********!

  • Ken C

    Date: 03/07/2025

    The negative reviews are accurate. AutoLoss is very quick to get your credit card and provide you an initial, inflated demand letter but after that, its limited, sporadic support at best and once that inflated demand letter is disregarded by the insurance company, ******** will fight your refund ask and support stops. Giving them two stars for the initial contact and demand letter but dont hold your breath after that and be prepared to go to war for your refund. Ill be surprised if theyre in business much longer, especially after someone finally takes them to court for their refund refusals. Ill not go that far just yet but will be letting the Better Business Bureau and review readers know about my experience with AutoLoss.

  • Joseph L

    Date: 03/01/2025

    ****** ****** from ********* company is a specialist in diminished value payment calculation after a car accident because after an accident I had on November ******************************************************************************************************************************* my car. I had contacted ****** ****** for a second opinion in this matter she filed a diminished value claim for me as an independent appraiser and after negotiation with an independent appraiser employed by *******************, they were agreed to give me a diminished value payment of $ ***** for my car ,from zero-dollar I received $ ***** for the diminished value payment for my car I really appreciate. THANKS ****** ******!

  • Joseph S

    Date: 02/17/2025

    ****** with auto loss was great. She was very responsive and provided a detailed report in a timely manner. I settled with the insurance company for more money than estimated.

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