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Business Profile

Auto Appraiser

AutoLoss.com
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.43

Average of 150 Customer Reviews

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Review Details

  • Ziad J

    Date: 08/12/2025

    My truck was stolen and been struggling with my insurance company to settle the total loss claim. Then I hired Autoloss to appraise my truck and represent me with my insurance claim. ****** was very knowgable, pleasant and responsive. She got me more than I expected. I will recommend her to all my friends and my insurance agent.Thank you ******

  • Miles F

    Date: 08/06/2025

    Great customer service, prompt and professional. Negotiated me a much better settlement offer from my insurance company, very pleased!

  • Jason N

    Date: 08/01/2025

    ****** at auto loss is the place to go for insurance appraisals for your vehicle without a doubt! She is very knowledgeable and very easy to talk to and it was such a pleasure to be one of her customers And you will too if you decide to go with Auto loss!

  • Crystal B

    Date: 06/26/2025

    Autoloss is the go to. ****** help me with any questions I had always responded back and clarified any concerns and did so qleithout hesitation. I truly appreciate this company and its service. Thank you

  • Jessie J

    Date: 04/24/2025

    I give Auto Loss 5 stars because they are professional, understand and know the importance of getting reimbursed by the insurance company after a traumatic loss caused by another driver. It took some time as I had to follow up with Auto Loss after each contact with the insurance company. However, the result was in my favor. I didn't get what I initially asked for, but due to the information Auto Loss shared, I got $5,500 more than the insurance company was willing to give. Thank you, Auto Loss. Keep up the great work.

    AutoLoss.com

    Date: 04/25/2025

    Thanks so much.. Call us if we can ever help you again.. ****** ****** Owner of Autoloss 

  • Alex S

    Date: 04/14/2025

    Great experience and money well spent got me 7k more then insurance wanted to salvage the car out. ****** did a great job. I will be referring her to anyone who needs this service.

  • Daphene G

    Date: 04/09/2025

    I found Autoloss to be very thorough and knowledgeable regarding auto diminish value. This allowed for a smooth transition and appropriate payment for the loss incurred to my vehicle.

  • Erika H

    Date: 04/04/2025

    My family and I got rear-ended by ********** insured in my brand new 2024 Jeep Grand Cherokee Laredo. ********* told me to evaluate the Diminished Value of my vehicle I needed to hire an expert. I almost gave up because I did not know who to hire. I used AutoLosss DV calculator and received and email and phone call from ****** at AutoLoss. She walked me through the Diminished Value Claim process, and wrote my DV claim in less than 24 hours after I hired her. ******** also emails you insight on how to communicate with the insurance company and possible rebuttals and resolutions. Happy to say my Claim was resolved after ********* claimed they do not believe in Diminished Value! Thank you ********!

  • Ken C

    Date: 03/07/2025

    The negative reviews are accurate. AutoLoss is very quick to get your credit card and provide you an initial, inflated demand letter but after that, its limited, sporadic support at best and once that inflated demand letter is disregarded by the insurance company, ******** will fight your refund ask and support stops. Giving them two stars for the initial contact and demand letter but dont hold your breath after that and be prepared to go to war for your refund. Ill be surprised if theyre in business much longer, especially after someone finally takes them to court for their refund refusals. Ill not go that far just yet but will be letting the Better Business Bureau and review readers know about my experience with AutoLoss.

  • Kathleen H

    Date: 03/03/2025

    Monica and team were great to deal with. They will help guide you in the right direction. It’s amazing to see how the insurance company low balls you with their first offer. Monica helped bring them up from the original offer of $2000 to $4500. You will have to do some of the legwork, but it is well worth the time if you follow Autoloss’s guidance.

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