Patio Enclosures
Great Day Improvements, LLCThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Patio Enclosures.
Reviews
This profile includes reviews for Great Day Improvements, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 545 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLinda S
Date: 06/13/2024
1 starInitially, I was very impressed with the quote and work, but there was a blip with estimate and they wanted to charge me 8K more, I said to cancel the contract, but ****** assured me that their company would stick with the quote. Great! The rooms were put in. Great, they look beautiful, but after the first hard rain, I found 2 leaks. The contractor came and sealed, or so I thought. After the next rain, same leaks. I contacted the supervisor who told me he had just resigned but gave me link to schedule a service call. I also contacted the contractor, I also called the main office and was told yes we will handle. That was March 27,2024. the last contact with **** the contractor was ***** 5,2024. In the meantime, I have also found a pull in the screen that must have been there upon installation...today is June 13, 2024. I am not happy with the followup on this. I guess maybe they skipped on the quality once they didnt get that 8k they wanted. I would greatly love some feedback and results from the company. The first name of **** was ******, the contractor was **** and the office Administrator was ****** if that helps you know what office this happened from in ********Great Day Improvements, LLC
Date: 06/21/2024
We sincerely apologize for your experience not being what we would hope for. Some staffing changes occurred during this time and a few things slipped through the cracks. We are committed to providing a positive experience for all our customers, and it is discouraging to hear that we did not meet your expectations on this occasion. Our goal is to rectify the situation and ensure that you receive the level of service you deserve. Our records indicate we have spoken to you and have set a time that was convenient for you to address your issues. Thank you for bringing this to our attention, and we appreciate your understanding. -The Great Day Improvements TeamReview fromJohn K
Date: 06/12/2024
1 starFoggy picture window. I bought Stanek windows with a lifetime warranty. My main picture window is terrible. They will not honor the warranty but still advertise under the Stanek name. This is wrong. Do not buy from these thiefs. How can they sleep at night.Review fromGeorge C
Date: 06/09/2024
5 starsOur representative was *************************** who was very informative and helpful, giving us confidence to move forward to getting a reference... That reference turned out to be only one, but the customer was supportive of of Great Day and ******. We eventually moved to signing the contract which was straightforward. Great Day engineering did a good job laying out our enclosure and explaining why it would be a specific size on our pre-existing deck, slope of the roof and where the roof would attach to the house. The window/screen/door layout was also what we wanted. ****** was with us through the whole process. The resulting enclosure is as beautiful as the promotional pictures and meets our expectations.Great Day Improvements, LLC
Date: 06/10/2024
Thank you for taking the time to share your wonderful review with us! We are absolutely thrilled to learn that our team not only met but exceeded your expectations, providing an exceptional experience for you and your home. We strive to deliver outstanding service, and it's incredibly rewarding to hear that our efforts have made a positive impact on your experience. Your satisfaction is our priority, and we are grateful for the opportunity to be a part of your home. - The Great Day Improvements TeamReview fromSusan V
Date: 06/04/2024
5 starsI had several disappointing consultations prior to Patio Enclosures. The salesman was first, not thrilled with his responses to some of my questions, but I am a medical person, not a construction person. The next person was *****, who did the actual measuring. He was considerate of my thoughts and my many questions for the screening in of my patio roof overhang. Also, provided me a much clearer picture of the process and how the finished product would be constructed.I met the installers on May 31. 2024- ****** and *****. These 2 fellas constructed my screen room from ground up in 1.5 days and answered my zillions of questions. They were perfectionists to a "T", especially with the structural challenge of the underside of my existing roof. The finished project is beautiful, and just what I had envisioned. ***** came to review the final product today, and was very pleased with the work this team completed.Thank you Patio Enclosures, please recognize the Las Vegas team that created my screen room.My only hope is that my siamese cats do not figure out how to open the sliders onto the patio.????Great Day Improvements, LLC
Date: 06/06/2024
Thank you so much for taking the time to leave your review! We appreciate your candid comments about the initial consultation. It's important to us that every interaction meets our customers' expectations, and your input helps us improve our services. We will certainly recognize and commend *****, ******, *****, and ***** for their outstanding work and customer service. Your satisfaction and the beauty of the finished project is our top priority. We hope your cats enjoy their new space without any escape attempts!- The Great Day Improvements TeamReview fromTom M
Date: 06/01/2024
5 stars********************** was great. Walked me through all the options and created an easy no pressure experience.Great Day Improvements, LLC
Date: 06/03/2024
Thank you for your wonderful feedback! We're delighted to hear that Blaze provided you with a great experience. Customer satisfaction is our top priority, and its fantastic to know that he made your consultation easy and enjoyable. -The Great Day Improvements TeamReview fromAlicia B
Date: 05/31/2024
5 starsComplex project to enclose under our deck for a catio (patio enclosure) we chose to do a small section under the deck for our 3 cats. The project was completed in less than 2 days and looks amazing. The materials for the enclosure are sturdy and will hold up in the *** weather. Patio Enclosures is fairly new to the **************** area, and we are glad we were to get them to complete our project.Great Day Improvements, LLC
Date: 06/03/2024
Thank you for sharing your experience with us! We're delighted to hear that your catio project turned out so well and that your three cats now have a fantastic new space to enjoy. We hope you all will enjoy it for many years to come! -The Great Day Improvements TeamReview fromlisa B
Date: 05/31/2024
5 starsI am writing a review on a great contact at Great day Improvements, Patio Enclosures. Her name is *************************, Operations Manager. ****** and I had several very good, professional conversations on the company and what is installing a patio enclosure with this company about. She is extremely knowledgeable, pleasant and very understanding. Her knowledge with this business was outstanding. We are pleased with our patio enclosure and very happy to have a good employee like ****** to help us along the way. Thank you ******!****** and ***********************Great Day Improvements, LLC
Date: 06/03/2024
Thank you so much for taking the time to write such a wonderful review! We're delighted to hear about your positive experience with ******. She truly is an asset to our team. Were thrilled that you are happy with your new patio enclosure and hope you enjoy it for many years to come!- The Great Day Improvements TeamReview fromSharath T
Date: 05/30/2024
5 starsI'm pleased with the outcome of the new patio installation, overall process from the day i signed to installation, everything was done in a month. ********************** and ************************* were great to work with and have set the right expectations. The installation team was on time and completed everything the same day.Great Day Improvements, LLC
Date: 05/31/2024
Thank you for taking the time to share your experience! ********************** and ************************* are indeed invaluable members of our team, and we're glad to hear they set the right expectations for you. It's also wonderful to hear that our installation team was punctual and efficient. We hope you enjoy your new space for many years to come!-The Great Day Improvements TeamReview fromMary Anne H
Date: 05/28/2024
1 starOur enclosed patio was purchased as a three season enclosure. However, the windows are so poorly designed that they allow water to enter the enclosure when it rains. Our previous enclosure at a previous home never had a water issue. That enclosure was constructed by Statewide Remodeling. Since they stopped doing porch enclosures, we were forced to hire Patio Enclosures. Now, they have tried to correct the issues with the porch many, many, times. The problem is, you don't know if the problem is corrected until the heavy rain months in *****. Of which we're experiencing now. Our main reason for enclosing the porch was for extra entertaining space. We'd like to add a mini split unit, but can't with the water issue. I might add that the cost of this enclosure was $60k. So disappointed in Great Day/Patio Enclosures.Great Day Improvements, LLC
Date: 06/06/2024
We sincerely apologize for any dissatisfaction you experienced with our services. Your satisfaction is of the utmost importance to us, and we are committed to making things right. We want to assure you that we stand behind the quality of our finished product. Our records indicate we have you set up for a service call and we will address your issues at that time. Thank you.- The Great Day Improvements TeamReview fromJennifer R
Date: 05/23/2024
1 starWe chose this company to build a two story porch addition. We started the process in Oct. In Feb we realized that this company had not completed the permit process and we had to go to our local permit office ourselves. There was no communication unless we demanded it. Throughout the three month installation process there were a large amount of problems, miscommunication, wrong materials sent, and frustrating phone calls. One example of the ineptitude of this company was that no one measured for the door going out to the upstairs porch. Because of that, a very large hole was made in the side of the house only to find out the door that was sent did not fit. The company wanted to have one made which would have left an enormous hole for weeks. We demanded a door put in and was after a number of days. But it wasnt big enough so two side glass panels were needed. Those took forty two days to be installed! So we had two holes on either side of the door in 38 degree weather for over a month. Towards the end of the project the company tried to cut costs and did not send the material we paid for, making the sub contractor try and finish the project without the correct materials. To say we were very dissatisfied with this company and this experience is an understatement.Great Day Improvements, LLC
Date: 05/30/2024
We sincerely apologize for any inconvenience caused by the delays in completing your room. We understand and share your frustration, and we want to express our regret that your experience did not meet the high standards we set for ourselves. We are committed to providing a positive experience for all our customers, and it is discouraging to hear that we did not meet your expectations on this occasion. Despite the setbacks, we want to assure you that we stand behind the quality of our finished product. Thank you for reaching out, we use every review to improve our customer experience. -The ********************** Team
Great Day Improvements, LLC is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.