Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 706 Customer Reviews
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Review fromElly W
Date: 08/20/2024
5 stars***** was fantastic! I feel much safer and had a lot of fun talking to him while we went around the house. I feel confident that the wasps at my house have been exterminated, and I will definitely ask for ***** when getting service again. He did a great job and took his time to make sure the nest was cleared in spite of the ridiculous number of wasps that were at my house when he started. Thanks again
Greenix Pest Control
Date: 08/29/2024
Thank you for your wonderful feedback! Were thrilled to hear that ***** provided such excellent. We appreciate your trust!Review fromEvan H
Date: 08/19/2024
1 starWhat a dissapointment! Friendly and (seemingly) empathetic young sales guy, representing a company whose PRIMARY business is in enforcing big $ penalties, on the nice people who agree to sign up to try their services. I had as many cobwebs on the outside of the house as ever, and even more spiders IN my home. **************** guy on the phone kindly agreed that they were very disappointing results and offered things to to try... BUT could absolutely NOT cancel my contract 2 months early without an over $200 penalty! Obviously he gets this request all the time, but collecting unreasonable contract penalties truly takes presidence over customer service, (and is clearly their actual business). Oh, and over $80 is ridiculous (they got me there, alright). Guessing Greenix is owned by attorneys, or maybe a collection agency?Greenix Pest Control
Date: 08/29/2024
Were truly sorry to hear about your experience. Your feedback is important and assists us in improving our service. Please reach out to us directly for further assistance.Review fromDenise S
Date: 08/19/2024
1 starBeware! I have used this company for a couple years. Overall did an okay job with pest prevention however, I only had a 1 year contract but continued service. Notifications prior to service was inadequate. I have dogs and you can't show up with 10 minute notice. After my contract was complete, they continued to take money from my account monthly and only serviced on a quarterly basis. For the past 3 years, I've asked them to stop. Notifications kept coming and charges persisted. I've called the office over 12 times, removed my credit card information and still getting billed. Apparently, they have but my acct in collections for over $200 where I've not received service and continue to try and post charges. It's been 2 years since last service and they continue to charge no matter how many times I've told them they are not needed. Don't sign up with this company unless you want them taking money from you for life!!!Greenix Pest Control
Date: 08/29/2024
Were truly sorry to hear about your experience and the issues youve encountered. We will work on locating your account in hopes of assisting with your concerns.Review fromJanet R
Date: 08/19/2024
1 starTERRIBLE company. Came to door in a neighborhood canvas to talk about service. Quoted us a price of $349 with a discount of $150. We paid them $210.94 with tax. We were told if we cancelled we had to pay the discounted amount of $150. They came the next day and sprayed outside. They were supposed to do the inside of the house and we were told they ran out of the inside treatment and would have to come back for that. They also said they ran out of the mouse baits and would come back for that too. They did come back the next day without notice which was a Saturday even though I requested them to come the first of the week since no one would be home. They placed 3 mouse baits not the 4 which were in the contract. After the initial treatment we saw absolutely no difference. We were billed and paid an additional $105.99 one month later. The bugs were no better both inside and outside of the house. I called to cancel and was told there was a cancellation fee of $349. After much back and forth they agreed to $159. So in essence we paid $475.93 for one treatment that didn't work. This company is TERRIBLE!!Greenix Pest Control
Date: 08/29/2024
Were very sorry to hear about your experience and the issues youve encountered. We truly value your feedback and will use it to improve our current operations.Review fromJohn B
Date: 08/18/2024
1 starThis a shady company who only lives off getting the innocent to sign a contract with them. My wife was speaking to the door to door salesman while I was preoccupied. She firmly believed they would provide a good service and asked me to sign up. I did, and that was a mistake. I asked the salesman many times if I could cancel at anytime without repercussions. Each time I asked, he told me yes. First scheduled service came and I watched what he did. Everything he did, I can do myself for about $35 from Menards. I called to cancel as I was told I would be able to without repercussion. It was at this point that the company finally revealed to me that there was a $299 cancelation fee. When I confronted the gentleman on the phone about not being made aware of this all he kept telling me was that it was in the contract. He told me it was my failure and my fault for not reading the contract prior to signing. Which I will admit is true, but the salesman repeatedly lied to my face when I asked about cancelation. $299 cancelation fee never came out of his mouth. All he said was yes each time I asked about the cancelation with NO REPERCUSSIONS. So your salesman can just lie and not tell the truth of the contract? This is not okay. This is bad business practice. This should stop anyone from ever signing up with this company.Greenix Pest Control
Date: 08/29/2024
We're very sorry to hear about your experience and understand your frustration. Well review this situation thoroughly and work to ensure that such issues are addressed. If you'd like to discuss this further, please contact us directly.Review fromPatrice R
Date: 08/16/2024
5 starsThe technician, ****, was incredible. He was exceedingly knowledgeable, very courteous, and quite thorough. He not only refilled all the rodent boxes around the house (there are many), but he added one in a spot that might be leading to baby mice entering the house. **** then put on booties and proceeded to check every crevice in our basement where the mice were found. He laid down several different types of traps, and made sure that because our dog, Iggy, is often in the basement, that she would not inadvertently get into said traps. I was very impressed with this service which is why I gave **** and Greenix a five-star rating.Greenix Pest Control
Date: 08/29/2024
Thank you for your wonderful feedback! We're thrilled to hear that **** provided such thorough and thoughtful service.Review fromShawn M
Date: 08/16/2024
5 starsThe technician was very professional and did an extra! Good job. And it was his birthday.Greenix Pest Control
Date: 08/29/2024
Thank you for the kind words! We're glad to hear our technician went above and beyond!Review fromKristin M
Date: 08/16/2024
1 starThe technician was very professional and friendly. Unfortunately, he did not finish the job and I am now left to take care of a swarm of wasps uncontained. When I called customer service to ask them to come today to finish the job, they told me the earliest day would be almost a week away. In the meantime, I can't go into my backyard now because I got stung over five times in less than 10 seconds just going out my back door.While the reps are very friendly, any company that makes a customer who paid in full for a service that WAS NOT COMPLETED the first time wait almost a week to contain an out-of-control wasp problem has a terrible business model.Greenix Pest Control
Date: 08/29/2024
We apologize for any inconvenience. While we're glad our team returned to address the issue, we understand the frustration of having to wait. Your safety and satisfaction are our top priorities, and we're committed to making this right.Review fromMarc H
Date: 08/15/2024
5 starsStarted with Greenix late summer and they were very attentive to our needs, and made two special trips out to our property to take care of time sensitive matters. One recent issue was a basketball sized hornet/wasp nest close to our property line, which they took care of within 30 minutes of a text notification.Highly recommend this company and their excellent pest control technicians.Greenix Pest Control
Date: 08/29/2024
We're thrilled to hear that our team could address your needs promptly and effectively. We're committed to providing thorough and responsive service, and we appreciate your recommendation!Review fromTravis F
Date: 08/14/2024
5 stars***** was great and explained everything thoroughly and was friendly let me know everything I was covered byGreenix Pest Control
Date: 08/29/2024
Thank you for the feedback! We're glad to hear ***** provided thorough explanations and friendly service. We're happy to have you covered!
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