Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 704 Customer Reviews
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Review fromJan F
Date: 08/13/2024
1 starGreenie technician knocked on my door and ask if I wanted service. I agreed to have the front porch sprayed for spiders. The work was completed and I signed the receipt and paid the fee. Technician shows up again to spray the house and I said that I had not agreed for any further services nor did I want them. I started receiving texts from company about upcoming service, so I called them at the number they provided. I was informed that I had a two-year contract with them and that I had signed. I had never signed a contract only for the service that I had originally agreed upon. For several months they had been withdrawing a partial payment for the quarterly service that I was unaware of from my bank. After a lengthy discussion, I was finally able to get them to cancel the two year contract and refund the money that had been withdrawn from my bank without authorization. I feel like the company was trying to scam me into a service that I did not want.
Greenix Pest Control
Date: 08/29/2024
We sincerely apologize for the confusion and frustration you experienced. Were glad we were able to resolve the issue, but well also review this situation to prevent it from happening again. Thank you for bringing this to our attention.Review fromBridget P
Date: 08/13/2024
1 starUnfortunately not worth any stars. While yes they did remove the large wasp nest as requested. We were told the treatment was going to neutralize the pheromones so that the wasps would not return to the location. However, the wasps rebuilt three nest within 10 days after the treatment. When we called Greenix was told they would not do anything, and there was no warranty for the services provided. Highly disappointed that there was no customer service provided and no backing of the work completed or the product used.Greenix Pest Control
Date: 08/29/2024
We apologize for the frustration and inconvenience you've experienced. This isnt the level of service we aim to provide and wed like to make things right. Please reach out to us so we can improve your experience with us.Review fromHeather D
Date: 08/13/2024
5 stars**** was our technician today and did a wonderful job taking care of our concerns with spiders, ants, bait stations etc. Even knocked out a wasps nest we did not know we had. We really appreciated his detailed service and professionalism.Prompt response. Very happy.Greenix Pest Control
Date: 08/29/2024
Thank you for sharing your experience! We're glad **** could address all your concerns and go the extra mile. Your satisfaction is our priority, and we appreciate your trust in our service!Review fromDonna P
Date: 08/13/2024
1 starI will forever regret letting the representative from Greenix convince me their company was better than the others. He came to my door as a cold call. We have more spiders than we have ever seen in the 8 years weve been here. After 3 weeks, we start getting bitten by nats and mosquitoes. Only now as I am seeing all of the reviews and BBB complaints that I feel sick knowing I am stuck in a contract for a year. Dont fall for their bs. Investigate first. They say the neighborhood is using them and because of that, we all get this big discount. BS. DONT DO IT!I would give this company no stars, if I could.Greenix Pest Control
Date: 08/29/2024
We're sorry to hear about your experience and understand your frustration. We'd like the opportunity to make things right. Please reach out to us directly so we can address your concerns and work on a resolution.Review fromPenny P
Date: 08/12/2024
5 starsTahsi was incredible. He's the best technician they have sent out yet! He was so thorough I feel like I won't have issues for awhile.As a whole the company has taken care of our issues, always been timely, and professional. We keep them coming so the critters don't returnGreenix Pest Control
Date: 08/29/2024
Thank you for your kind words! We're thrilled to hear that Tahsi provided such exceptional service. We're committed to keeping your home critter-free and appreciate your continued trust in us!Review fromPatsy G
Date: 08/10/2024
5 starsThe technician came to my house completed all services and Mentor Ohio had a terrible storm last week three branches down trees down power out still five days later he only treated my yard. He cleaned up the branches and everything that it come off the trees spectacular. Thank you.Greenix Pest Control
Date: 08/19/2024
Thank you for sharing your experience! We’re thrilled to hear our service professional went above and beyond, especially during such challenging weather.Review fromRobert H
Date: 08/08/2024
5 starsSo glad they send notices telling you when they will show up. Then the technician let you know the is coming. Vary professional.Greenix Pest Control
Date: 08/19/2024
Thank you for your review! Our goal is to make the process as smooth as possible for you!Review fromJohn F
Date: 08/08/2024
5 starsGreenix was quick to respond to my call. The technician showed up promptly at the scheduled appointment timeGreenix Pest Control
Date: 08/19/2024
Thank you for your feedback! We truly appreciate your business!Review fromBrian M
Date: 08/08/2024
5 starsGreat service and would highly recommend. Technician was very professional!Greenix Pest Control
Date: 08/19/2024
Thank you for the recommendation! We're glad to hear you had a great experience. We appreciate your support!Review fromNicholas B
Date: 08/07/2024
5 starsThe company technicians were great to work with. All of them were knowledgeable of the problems I was having and kept returning to my residence to ensure their product was working. I would definitely recommend this Pest Control Company.Greenix Pest Control
Date: 08/19/2024
Thank you for your kind words! Your recommendation means a lot to us!
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