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Business Profile

Interlock Devices

LifeSafer

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interlock Devices.

Reviews

This profile includes reviews for LifeSafer's headquarters and its corporate-owned locations. To view all corporate locations, see

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LifeSafer has 123 locations, listed below.

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    Customer Review Ratings

    1.05

    Average of 227 Customer Reviews

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    Review Details

    • Sandra A.

      Date: 11/02/2022

      I plan on removing this device!They do erroneous violations and I’m sure there will be more to come. I paid $25 to get it seen then $$55..for a totally false violation..I have been sober it was installed and have continued to do so. The first excuse I was given was that I didn’t drive my vehicle enough..negative ..I work 5 days a week and take my son to school. Then I was told it’s because I eat or drink certain liquids that can cause violations. Another lie!I now have to write a letter to Secretary of State for the reason of the so called violations..which I do not know what it is..Oh wait they said for tampering..so what is the reason then..not driving enough..eating or tampering?I did not tamper with the device at all!.I called and was transferred to a voicemail..quick to take my $$ but not resolve my issue!Do not use them ever..they will bleed you dry!

      LifeSafer

      Date: 11/03/2022

      We at LifeSafer appreciate your feedback and understand your concerns. All Ignition Interlock Device (IID) settings are dictated by state regulations. IIDs randomly ask for additional tests while the engine is running. If the retest is not taken and passed within your state's allotted time frame, the unit will log a Retest Violation and require service. This is to prevent someone from driving drunk after having a sober person take a test to start the vehicle.
      Someone from the LifeSafer leadership team will be reaching out to you to see how we can best assist you with this going forward.

    • Charles T

      Date: 10/31/2022

      This company is garbage. Don't waste your time they only want your money. I'm getting my device removed today because of fake violations and I'm going with smartstart. First off they lied and said there was a shop close to me that does the monitoring....there isn't. Second I've called and left numerous messages about the issue I'm having and Noone will answer or return my calls.

      LifeSafer

      Date: 11/01/2022

      We appreciate your feedback and understand your concerns. All Ignition Interlock Device (IID) settings are dictated by state regulations. Please note that the IID will register any trace of alcohol from any source containing it - this is how the device effectively ensures an impaired individual cannot start a vehicle, and how we can confidently state the LifeSafer ignition interlock is fulfilling its purpose. The same things you're getting violations for on our device, will happen on any interlock device.
      Also, we show you've been going to the same shop since installation.
      We're sorry you're not satisfied, someone will be reaching out to see how we can assist you.

    • Amanda L

      Date: 09/28/2022

      This company is quick to take your money and their device is very questionable. I have been using Lifesafer for just over a month and have been locked out 2xs and had to pay $55 to have it serviced each time. I do not drink and know that any violations are because of the device not reading my blows. I have a newborn and 2 other kids that need to be picked up and dropped off at school, not to mention any appointments we have to be on time to. This company is only concerned about bringing in the money. I would have never had this installed if I knew all the troubles I would be going thru. I have to leave the baby in the house if its too cold or hot out, try to start the car, and then get the baby from the house. I was locked out yesterday w baby at the post office for 45 min. He was crying and hungry and there was nothing I could do but wait. I DO NOT recommend LifeSafer. Whos to say it is not their equipment that is faulty. Would not recommend for any single moms!!!!!!

      LifeSafer

      Date: 09/30/2022

      We appreciate your feedback and understand your concerns. At LifeSafer, our employees continuously test our units to understand our consumer's experience. Device settings are determined by state regulations, not the interlock industry, but we do our best to train our clients on how to use the device. We are always striving to become better for our customers, and your feedback helps us to best understand how.

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