Reviews

Review Details

• Review fromShaquita H

  Date: 07/24/2023

  1 star
  These people are horrible. I will be going down to the ************* and filing a false advertisement lawsuit. ****** is a scam, they hired a robot that does not work. It looks as if they pay people to make ******* vids etc. they need to be stopped. Horrible, ****************

• Review fromJoyce S

  Date: 07/18/2023

  1 star
  Wix is THE WORST COMPANY EVER!!! Their business ethics are nothing short of poor. I had a 5k paid to me through the app. on or around June *****. It posted payment successful June 21, 2023. I waoted for about a week for the payment to hit my account. It never did. After communicating with them via email and a call you must request through the site it got.me no where. They kept telling me I'd hear from the compliance team. Well, I didn't here from the compliance team about a date or time I would receive my payment until around the 5th of July after i posted a bad review on them. Warning people letting them know my experience. I was then sent an email that they couldn't verify my information and closed my payment account and would be holding my payment for 60 days. They also said that they are counting from July 4, 2023, which happen to be the day the review was written. So, today is July 18, 2023 and I still don't have my payment. I feel like it's a scam...** ***** **** ***** ** ** ***** **** * ***** **** **** * **** *** ****** **** * ***** **** * ***** So, be careful, if you don't you'll be sitting around waiting 6 most for your money to be released. And I'm sure it won't have interest I have abandoned *************** started back to collecting my monies, where the fees are cheaper and you don't have to wait 60 days to get monies you worked for. To bad you can't rate them a zero

• Review fromZach D

  Date: 07/07/2023

  1 star
  DON'T USE WIX! I had a premium business account that I ended up cancelling and going back to the free plan but instead they charged me and rejected my request for a refund. So essentially, I had to PAY FOR A FREE PLAN. What a joke

• Review fromYoryorme C

  Date: 07/05/2023

  1 star
  July 5, 2023 was taken through a number of needless extraneous situations because my network server (Wix) erroneously did not withdraw money from account for services rendered; though the money was in the account. Wix has attempted to suggest I switch to the yearly premium plan which I did not prefer to presently select; however the pressure of needing a venue to sell my music and t-shirts from tomorrow and Friday, finalized my decision to choose that plan to obtain my open for business status once again with Wix.Not thinking that after purchasing that website for a year I would need to connect with the Wix server since they just cancelled my domain July 3, 2023. Nevertheless, there is a possibility that I shall need to spend more money than is needed.I hope your organization can intercede on my corporations behalf to offset Wix from suggesting more money is paid to establish a working environment within my website again.Best regards,********************* aka ******** C

• Review fromValerie T

  Date: 07/03/2023

  1 star
  they are charging me for an upgrade $360 annually to update any "free"' site, no customer service when the url is going premium for the wrong site, I split into 3, since it wasn't allowing updates, and then it charges for all 3 and then won't update. no email, no phone number, no support, deleted email for help and info, no human just endless chatbot that loops and answers nothing, just asks repeatedly, I've spent thousands of dollars and hours and they hold your work and career ****** and hostage, just like a denial of service, but 'legal' ransomeware.

• Review fromGeorge T

  Date: 07/03/2023

  5 stars
  I hired someone to work on my web site and she changed my service provider to Wix. When I tried to switch back, wix wanted to make me wait 2 months unless I purchased a premium plan. These people are absolute crooks. You don't want to spend money with them. They will tell you its a third party policy but the third party denies this.

• Review fromAngie S

  Date: 06/26/2023

  1 star
  Ive been trying to close my account and its impossible. I continue to find ways to reach out but theres no customer service number, chat , or a way to connect. This company continues to charged my credit card and Ive reached out them as well. This has not been resolved and renewal is approaching for another year.

• Review fromKendra L

  Date: 06/24/2023

  1 star
  Awful experience. Avoid Wix like the plague. Even if you have a small or simple site. They will price ***** you and provide no service. That is theft. I wish BBB would do something about them.Our non-profit can't get access to our account or website. Our domain name expires in a month but they canceled our site a month early. We have tried chat, email, and phone..multiple times. I.just get brushed off or told they can't do anything. I'm the president of our organization. We purchased our domain and business email through them, and they refuse to help us with either service. We continue to get charged though. I will call asking how fix problem X, and instead they will say they've taken actions to fix things unrelated to my complaint...making the entire situation much worse. Their account recovery form also only always gets a response of "can't help". And their webpage for unlocking your account with a phone number doesn't work and they refuse to address that at all. The page simply won't load, on mobile or desktop. They want to take your money and never talk to you again NOR provide the services we purchased. By far, the worst web service I've ever purchased or had to deal with.

• Review fromred r

  Date: 06/20/2023

  1 star
  Unable to get a refund of ****** on an auto renew i never signed up for.

• Review fromPaul V

  Date: 06/19/2023

  1 star
  We are a small lawn service business just starting out and wix is holding a Credit Card transaction that was a direct deposit into my ************* account. Its been a month and now they-wont even call back. Bills are past due and to see me loose a business over incompetence would be devastating and unacceptable.(What Happened to Wix))