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Business Profile

Web Design

Wix

Headquarters

Reviews

Customer Review Ratings

1.07/5 stars

Average of 164 Customer Reviews

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Review Details

  • Review fromCarrie W.

    Date: 10/20/2022

    2 stars
    I would not recommend using wix.com. Like other reviewers have stated here, they renewed my subscription without sending a receipt so I could cancel. I did not think I had to take action because they sent me an email saying my payment didnt go through. Unfortunately, I read on this site (BB) that wix has a deal with Mastercard to automatically update credit cards. This was not my consent or wishes! I am asking for the $892 back. My first attempt was denied but I will continue!
  • Review fromalexandria o

    Date: 10/11/2022

    1 star
    Lost new business on wasted time trying to have a website built with this platform. Circles upon circles. Should sued them for lost revenue. Incomplete service denied refund. What a waste. DO NOT USE. YOU WILL LOSE MONEY AND TIME.
  • Review fromWanda M

    Date: 10/07/2022

    1 star
    Unsatisfactory result to not having my website restored. In addition, charging my checking account for the regular fee and still not obtaining access to my website. It is bad business when you can not get a live person on the phone to help with access to the website you created.
  • Review fromScott M

    Date: 10/06/2022

    1 star
    Againcancelled auto renewal 1 month before renewal datecharged card anyhowno email responses.only get a office currently closed message by phone.semi-legalized theftwhat a joke!!!!! Run fast and run hard from this site!!!!

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