Reviews

Review Details

• Review fromLL D

  Date: 06/11/2024

  1 star
  I cant say enough bad things about this company. The cancellation process is convoluted intentionally, with layers of complexities meant to discourage you. The price of the *** is artificially low that I paid for - as it was inclusive of a one month subscription that required 30 days of cancellation. I would have had to cancel the night of the fight to avoid paying the extra (30!) dollars. Thats not the worst part though.I went to cancel and was met with another long sales process full of vague promises as I attempted to leave. At one point the chat representative promised me access to a fight that was NOT EVEN ON DAZN! Luckily as a boxing fan I identified this immediately! However, the fact that an established company would outright allow a representative to LIE in the most egregious fashion is beyond my most fantastical negative expectations. This is a ***** company, avoid at ALL costs. Even ******** the fight is more ethical than buying it from DAZN!

• Review fromTamara S

  Date: 06/01/2024

  1 star
  I have never ever been ripped off by a subscription like DAZN has ripped me off. Do not give these crooks your credit card #.

• Review fromBenoit R

  Date: 06/01/2024

  1 star
  Horrible, they bait you to subscribe for a free month and then you're automatically stuck with 11 months of payments without any possibility to cancel. This is a scam! You pay for a monthly subscription and you are automatically tied to a yearly plan that you cannot get out of. You can cancel at anytime and they will send you a confirmation email saying your payments will end a year later!

• Review fromBlake H

  Date: 05/29/2024

  1 star
  I am reaching out again because for the third consistent month I've been charged TWICE for DAZN. I'm being charged ***** , *****, and the ***** the last three months. I've emailed twice already and nothing has been done. I would now like to file a formal complaint but there seems to be no path to this. I'm sending my third email with screen shots of the charges direct from my USAA account. Not only can I not stop being charged to add insult the company is charging me twice a refusing to stop. Why can I not stop this company from stealing my money monthly !!

• Review fromDaniel C

  Date: 05/24/2024

  1 star
  I occasionally subscribe to DAZN for boxing content an like their content. I took a break for awhile but recently came back an subscribed again. This time when I cancelled they now charge you a extra month to cancel. Instead of letting you subscribe an cancel like a normal business DAZN says you have to give a 30 day notice so they can steal a extra month from people. Beware of these theives, I will no longer ever buy any content from them again.

• Review fromKeisha B

  Date: 05/23/2024

  1 star
  There was no mechanism to cancel our monthly subscription other than turning off my credit card, a major inconvenience. Blocking monthly subscription cancelation should be illegal. I only subscribed in order to watch one PPV event. I paid for both the event ($65) and one month's subscription ($10). When I attempted to turn off the subscription, DAZN advised that the shutoff date would be a year from now and I would be charged $20/month until then. So, essentially I would be paying $65 + $10 +$240 = $315 for what was intended to be one PPV event. Because of this horrible business practice, DAZN has lost all possibility of me ever using their subscription service again to purchase another event. Please beware.

• Review fromWilliam B

  Date: 05/21/2024

  1 star
  Horrible company. Do not ever load your payment information. They will charge you at their own will until you cancel your card with your bank.

• Review fromrobert m

  Date: 05/18/2024

  1 star
  like many others on here did a years contract to watch a fight and then forgot about it. they try renewing my contract and i went on to their website and canceled my membership. they do not have a 800 number you can call. after speaking to the rep on the website. i was informed that i would pay for a year contract even after canceling a few days later after it renewed. i can understand paying for that month but a year is crazy. Never seen something like that and dont even know how it could be legal.

• Review fromTom V

  Date: 05/13/2024

  1 star
  Would give them zero stars if I could. Like so many others reporting about their experience with **** I'll just add my comments that this company is a total scam. I had a subscription with *** Game Pass for years with no problems. Last summer I received an email form **** saying they had completed the "migration of *** Game Pass to the **** platform earlier this summer." That's when the problems started. It's not worth going into detail here, but when I tried to contact them after being double charged for my first monthly payment the endless cycle of denial, falsehoods and deceptive responses began. "Customer Support" even addressed me once as "*******" (my name is ***!) and it became very evident to me I was never really dealing with a real person, but rather a BOT or AI.They still owe me money and obviously have lost my business, They are a horrible company--no wonder they have an "F" rating on BBB. In the long run, however, I found a better and cheaper way to watch my *** games. Hope the go belly up. Don't even consider using them.

• Review fromKent W

  Date: 05/12/2024

  1 star
  I signed up for a MONTHY subscription and I am unable to cancel the subscription. I was forced to go into their supposed "24/7" online chat and and messaged them there but I receive no response to cancel them. This is absolutely ridiculous and this is the WORST experience I have ever had with ANY company. A normal company would allow me to cancel a monthly subscription with a few clicks of a button. But not this one.