Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

TV Program Distributors

DAZN Group Ltd.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in TV Program Distributors.

Reviews

Customer Review Ratings

1/5 stars

Average of 109 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDre R

    Date: 04/26/2023

    1 star
    No customer support, upcharged, PPV crash, and consistently charging not only for a fight after the ppv end that no one in ****** was able to see, no agents have reach out! bunch of thieves!
  • Review fromMayte G

    Date: 04/25/2023

    1 star
    My rating is Zero stars, this company did not deliver what was purchased. Was also charged an additional amount. **************** isnt available and have not reached a conclusion to my problem. No one to contact and still have not received email feedback or a refund. Do not purchase PPV events or pay for membership on this site!
  • Review fromJuan S

    Date: 04/23/2023

    1 star
    I purchased ***** vs ****** fight and it charge me 3 times and no fight was stream I want my money back
  • Review fromMarco A

    Date: 04/22/2023

    1 star
    Hundreds of Thousands of people who purchased a $85 1 night event are not even able to watch it, yet they keep tweeting and posting on social media completely ignoring everyone and continuing to sell a almost $100 scam. Bad business
  • Review fromLa M

    Date: 03/12/2023

    1 star
    Paid for a monthly subscription to watch the superbowl and cancelled an hour later (they require 30 DAYS notice). Was told via email by an employee that my subscription would end March 12th and I would not be charged again. Around comes March 12th and MORE charges from DAZN. I contacted them about the charges and they refuse to refund me or acknowledge the fact that their employee told me that I would not be charged again!!! FRAUDULENT!!! DO NOT USE THIS SERVICE!!!
  • Review fromDavid P

    Date: 02/23/2023

    1 star
    DAZN failed to cancel my subscription on Aug 6, ********************************************************************* ******. They also raised their rates $50 while providing less coverage. I completed the online cancelation and then found out a month later that I was billed for another year. What also bothers me is they did not inform their customers that they had lost the *** rights. I found out after logging in on opening weekend to find no games. I Immediately cancelled even though I had a couple weeks left on the previous years subscription.
  • Review fromCarmen V

    Date: 02/17/2023

    1 star
    Terrible customer service , the phone number is not valid. I have been trying to cancel my prescription, with no luck. I'm not able to access my account, continued showing error code. I need help.
  • Review fromNathan D

    Date: 01/25/2023

    1 star
    Terrible customer support, will trap you into recurring subscriptions. Website is full of errors, would not recommend.
  • Review fromBriana R

    Date: 10/18/2022

    1 star
    If I could give no stars I would.
    We had to order a subscription to stream the ****** fight. Canceled it same day.
    Money came out the next month for another month of service.
    Chatting with their customer service took an hour and they won’t refund the money.
    Conversation just went dead and they stopped responding.
    They told me that there was no way to speak to an agent via telephone.
    Terrible customer and very shady!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.