Reviews
This profile includes reviews for V Shred, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,051 Customer Reviews
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Review fromMeMe L
Date: 03/08/2023
5 starsI absolutely LOVE this program! My trainer, Claire A., has helped me so much, is encouraging, and always responds to my communications.
After surviving breast cancer, my body was beaten and broken. I am not able to do much with my arms, yet, so Claire provided exercise modifications which are fantastic! I really enjoy the FLE exercise program. Who can't give themselves 18 minutes of self-care?
Following chemotherapy, I had remained nauseous, for three years. Claire showed me that I needed to eat more calories; I had been starving myself because I was nauseous, so I didn't eat. I am eating more and my nausea has gone away completely! I am also sleeping!
The food recipes are easy and quick. If I don't like a meal, I just tell Claire and she will change it. I have food allergies and she is respectful of that and doesn't send meals with those ingredients. The food is not expensive, we're saving money at the grocery store.
You can't complain until you have followed the process completely. If you make your own adjustments without including your trainer, you most likely won't succeed.
Trust the process.V Shred, LLC
Date: 03/09/2023
Hi Mary,
Thank you for leaving a review! What an amazing story; we are so happy to hear that Claire A. has been able to be such a huge help in getting you on the right track, and that you are able to make progress every day. We're honored that you have chosen V Shred and are here for you every step of the way!Review fromMonica C
Date: 03/07/2023
1 starI have attempted to reach customer service and requested my refund for a service. I haven’t not used it and they responded if I wanted a refund. I stated yes and now no response from a person named Jenifer. This was 3/3/23 and no response since. I emailed the coach and Adam as well to make him aware of this. All I want is my refund. This is a scam! Don’t waste your money. You won’t get the support you need.V Shred, LLC
Date: 03/09/2023
Hi Monica,
We sincerely apologize that we did not meet our rigid standards of reply time. Upon checking your account, we can see that you were refunded on 3/8/23. It should reflect on your online credit card statement within the next 5 -10 business days, and on your paper statement at the end of the current billing cycle. (Please check with your credit card company for clarification if needed.) Please don’t hesitate to reach out to us if you need further assistance. We are sincerely grateful that you gave our program a try, and we wish you all the best going forward on your journey!Review fromMichele D
Date: 03/07/2023
1 starThe program is complicated and not customized. Same meal plan month after month and was advised to use another app to track my food as well as pick my own supplements which should be customized and also paying for distasteful icon meals
Coach does not even remember previous conversation and looking to blame me for program not working for me
Michele DV Shred, LLC
Date: 03/09/2023
Thank you for reaching out and sharing your experience with us. We are so very sorry for the frustration you are feeling and any inconvenience this experience may have caused you. As one of the leading brands in online fitness, all of us here at V Shred are committed to helping each and every one of our fans and clients achieve their fitness goals. We apologize that your custom diet plan did not feel customized; however, our trainers do all they can to accommodate each client's tastes and lifestyle while helping them achieve their fitness goals. The meal plan you were provided with had several different recipes to try. You can also swap out any protein, fat, or carb with the substitution of your choice. You also have unlimited changes you can request as well. Regarding the supplements, you do get to choose which ones you would like, with suggestions from your trainer on which would fit you the best. We greatly appreciate all our customers' feedback and will do our best to improve wherever possible. I see we have escalated this to our success coordinators already, and they will continue to assist. We appreciate you and your time so very much and look forward to hearing back from you to set up a phone call to make things right for you!Review fromAndrew H
Date: 03/07/2023
1 starI purchased their program but was charged for items I did not order. The same day of my purchase I emailed them to ask for a full refund. They have sent me multiple emails to purchase more items but have not emailed me about my refund. They owe me $422.73V Shred, LLC
Date: 03/08/2023
We sincerely apologize we were unable to keep our promise of a 24 hour reply time and understand the frustration this may cause. We are sorry to hear that your checkout process was not seamless. Our records reflect we replied to your email on 3/7/23 at 6:39 AM, advising you were fully refunded for all your purchases. That should reflect on your end within the next 10 days. We wish you the best of luck in your fitness journey.Review fromLouis T
Date: 03/07/2023
1 starCompany (VShred) does not reply to customers trying to exercise the right to refund that is promised and advertised. I ordered the diet program on 2/27/23 and requested a refund the following morning, but despite multiple daily requests to the company via their support email, I have not received any correspondence from their support team.V Shred, LLC
Date: 03/08/2023
We sincerely apologize we failed to meet our own rigorous reply time standards. We are working diligently to respond to our contacts in the order in which they were received. Our records reflect your purchase was fully refunded on 3/7/23 at 9:43 AM and this should post on your end within the next 10 business days. We also replied to your email with a receipt of your refund. We again apologize for our delay and wish you the best of luck in your fitness journey.Review fromKimberly K
Date: 03/06/2023
4 starsI am really pleased with the VShred food and exercise program. I have followed it for almost 7 weeks and have lost 12 lbs which is more than halfway to my goal. The recipes are delicious and my coach, Joe O, will adapt my custom menu for any special needs or food preferences.
I engage with Joe over email; he is helpful and very responsive to any questions. He built a custom workout plan for me (which is challenging but doable). His program has made such a difference, my clothes fit so much better! (Actually my clothes are loose now instead of uncomfortably tight.) I feel amazing.
I do agree with the comments below about the deluge of Sculptnation emails trying to get me to buy supplements - they are quite annoying (and the only reason I did not rate the program 5 stars!).
If you are looking a magical pill, supplement or cure to lose weight without effort, there isn't one.
If you are committed to following a diet and exercise plan, this is a great (and affordable) choice.V Shred, LLC
Date: 03/08/2023
Thank you so much for reaching out to let us know about your success with Joe and the program. We are so very proud of the hard work and commitment you have put in to meet your goals. We endeavor to create customized plans that are challenging yet achievable and it sounds like we hit the mark with your experience. Additionally, we are sorry to hear our marketing emails were cumbersome and have removed you from our email list. We look forward to continuing your fitness journey with you, it is our honor to be here!Review fromCourtney N
Date: 03/06/2023
1 starI paid $67 for one of their programs that was advertised with a money back guarantee. Once I opened the gym plan and meal plan it was obvious that this was not going to work for me. I emailed customer service requesting a refund (as promised) but they were no help at all. I had to file a dispute this afternoon with my bank to have to charge removed, it is still pending at this time.
Don't buy into this scam and also never trust a company that turns off their comment section on all social media, big red flag!V Shred, LLC
Date: 03/09/2023
Thank you so much for taking the time to reach out and let us know where we fell short. We are sorry to hear the program was not a good fit. We failed to meet our own rigorous reply time and quality of care expectations. We sincerely apologize for the experience and frustration. Our team reached out to you on 3/8/23 at 3:56 PM PST advising you of a full refund of $67.95 and providing a receipt of the refund. This should post on your end within the next 10 days. Thank you for giving us the opportunity to make this right. We wish you the best of luck in your fitness journey.Review fromAimelin P
Date: 03/06/2023
5 starsThis program really works but you need to be consistent with diet and exercises. Meals are the key to accomplish your goal. That's why your trainer is also a specialist on nutrition, to help you meet your every day macros, which is essential. My current trainer, Kay, is very professional. Her answers to my questions are fast. She encouraged me all the time an Iid never judge. I tried others fit programs and didn't work. I'm glad I found VSHRED.V Shred, LLC
Date: 03/08/2023
We are so thankful you took the time to reach out about your experience, Aimelin! We are very proud of you consistently showing up for yourself and working towards your goals. Kudos for Kay are definitely in order and we will make sure she hears your kind words. Thank you so much for allowing us to join you on your fitness journey.Review fromNathan S
Date: 03/04/2023
5 starsSo far I am loving the program, my coach Chase M. has been great with helping me achieve my goal. This man really knows his stuff. If you have had bad luck in the past this guy is going to be your guy. He is the best coach I have had. Man deserves a raise. I would do everything to keep him in the company.V Shred, LLC
Date: 03/08/2023
Thank you so very much for reaching out! We are thrilled to hear about what a good fit Chase is with your needs and how much the program is assisting you in meeting your goals. We will make sure to give Chase kudos for providing a wonderful experience. Thank you so much for choosing VShred to partner with on your fitness journey!Review fromAmy S
Date: 03/04/2023
4 starsLoved becoming more educated about my body type and finally having something that works great. The meal plans from the coach have been so nice and the coach was great when I didn't like something on the meal plan to replace it. It has been a success and I am now on Week 6. I typically have lost 1-2 lbs a week and that is great since I went 6 weeks at zero loss with a previous diet plan. Appreciate the quick responses and teaching from the coach. She has been great. I don't want to be on any monthly or supplements and so far it's been good for that. I take one month at a time for what I need.V Shred, LLC
Date: 03/08/2023
Thank you so very much for the kind words about your VShred experience! We are absolutely thrilled to help you achieve your goals in ways other programs weren’t meeting your needs. We hope you’re proud of yourself for all the work you’re doing. While we do offer supplements, all of our programs are designed to show results on their own! We will be sure to give well earned kudos to your coach. Thank you for allowing us to be a part of your fitness journey, it is our honor to be here.
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