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Business Profile

Solar Energy Design

Momentum Solar

Headquarters

Reviews

This profile includes reviews for Momentum Solar's headquarters and its corporate-owned locations. To view all corporate locations, see

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Momentum Solar has 6 locations, listed below.

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    Customer Review Ratings

    2.43/5 stars

    Average of 410 Customer Reviews

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    Review Details

    • Review fromJeff B

      Date: 08/14/2023

      5 stars
      Things have gone smoothly so far. Will update this review as I get closer to going solar.

      Momentum Solar

      Date: 08/16/2023

      Hi ****, we're thrilled to hear of your positive experience so far! If you need anything in the future, please don't hesitate to reach out.
    • Review fromEloha F

      Date: 08/14/2023

      4 stars
      My solar panel installation took only two months to complete. ******** from the care team guided me through the process and answered my queries. The only issue we have is that the document given to the financial company does not reflect the promised discounted amount. After verifying that we submitted the signed discounted amount given to us, ******** spoke with her manager and informed me that they will send me a check to pay the difference, which I am grateful for because it is their error and they are prepared to make it up.******** told me that they will give me two different checks, which I should receive maybe 4-6weeks of having my solar commissioned. After 6 weeks I reached out to ******** to let her know that I still hadn't received any check. She then contacted me after a few days because she had recently returned from leave/vacation. She was on top of things from then on, following up with her management and their finance department and keeping me posted on the status. She even asked their finance department if they could expedite it because it had been how many weeks. After two weeks of contacting her, I finally received my first check. And will be waiting for the second one once the first one has cleared. I am grateful that ******** worked with me and demonstrated her concern for their clients. She assured me that I could contact her until I received all of the promised checks.I only gave it four stars because of the document supplied to the financial company. We've only had the solar since June, so there haven't been any problems with it. However, I will give ******** 5 stars for all her help.

      Momentum Solar

      Date: 08/15/2023

      Thank you for taking the time to leave us this honest and helpful review. We're thrilled to hear that ******** was able to help you through the process and continued to follow up to make sure you were taken care of. If you need anything in the future, please don't hesitate to reach out!
    • Review fromValene F

      Date: 08/12/2023

      1 star
      We decided to go with this company Momentum Solar based on good reviews and now wish we had looked at the reviews more thoroughly. Im at a loss as to why companies cant be honest and upfront with their customers and let them know how long it will take from start to finish. We signed up with them in April this year. We needed a new roof which they said they had a roofing department that could do the job. Had to make a lot of phone calls and texts but finally got the roof done. Had to wait another two weeks or so and making more phone calls and sending text messages to find out when the panels were going to be installed. Finally got a call and said they would be here July thirteenth to install the solar panels. I was told by the guy that seemed to be in charge that his boss would call me later that day or the next day to schedule a time for the inspection and hooking up the power. It is now a month later and no one has called to schedule anything. I sent a text message to a lady thats supposed to be there to help me with any questions or concerns and her response was from what she was seeing that the county was two weeks or more out for scheduling inspections. I called the county and was told they scheduled next day inspections no wait time. So when I told the lady that she said that two more papers needed to be filed on their end another excuse. My first payment for this project comes due in September to the finance company that already has paid Momentum Solar for the so called completion of the installation. Its not complete as far as Im concerned until we are hooked up and running but the finance company doesnt care they just want their money. Bottom line is we would not recommend this company to our worst enemy let alone any of our friends. So sorry that we went with this company. And another heads up make sure you record your conversations with the sales representatives. Because what they say and what actually happens is two different things.

      Momentum Solar

      Date: 08/15/2023

      Hi ******. Thank you for bringing this to our attention and we apologize for the frustration and inconvenience this may have caused. I have alerted our leadership team of your review. They are going to take a look into your project to see how we can get things back on track for you. Please expect someone to reach out either today or tomorrow. Thank you.
    • Review fromKimberly C

      Date: 08/11/2023

      1 star
      We have had solar with momentum for over 4 years. Our electric bills have consistently increased and when we have called on multiple occasions for help we are told to send three months of bills we have dine this 2-3 times and never hear anything back. Our panels are paid off and now we cant get any customer service. We asked for a tech to come out to make sure our panels are working properly and they refused. Our most recent bill os creeping up close to $300 and it is unacceptable for the amount paid for these panels.

      Momentum Solar

      Date: 08/15/2023

      Hi ********. We apologize for the frustration this may have caused. I see you've been in contact with a member of our team regarding this and the next step is to perform a billing analysis on your account. I am going to send your information over to our leadership team to take a look into this as well and make sure we're getting everything resolved for you. Thank you.
    • Review fromNEAL D

      Date: 08/10/2023

      5 stars
      Momentum Solar is very good installing the solar system. ************************** the project Liaison has been a great source for answers to any questions I have had.

      Momentum Solar

      Date: 08/17/2023

      Hi ****, thank you so much for leaving us this positive review. We're happy to hear that ********* was able to answer any questions you had along the way. If you need anything in the future, please don't hesitate to reach out!
    • Review fromUmair A

      Date: 08/10/2023

      5 stars
      Momentum solar team is amazing and very cooperative. They installed solar at my house within less than 6 weeks of me signing the contract.

      Momentum Solar

      Date: 08/11/2023

      Thank you for taking the time to leave us a review of your experience, *****! We're thrilled to hear of your positive experience and hope that if you need anything in the future, you reach out.
    • Review fromYessenia C

      Date: 08/09/2023

      5 stars
      I had the opportunity to connect with ***** who has supported me throughout the process, clarifying all doubts and concerns. Thank you ***** for your tremendous support and providing outstanding consumer service. Also, I wanted to thank the team for finding the best options during the installation process.

      Momentum Solar

      Date: 08/10/2023

      Hi ********, thank you for leaving us this sunny review! We're thrilled to hear of your positive installation experience and that ***** was able to help you along the way. If you need anything in the future, please don't hesitate to reach out!
    • Review fromHarrolyn M

      Date: 08/08/2023

      1 star
      Approached in November 2022 for solar panel installation. As of August their has been no work done. When I inquire about the status, I'm told "I'm looking into it"No confidence in this company

      Momentum Solar

      Date: 08/10/2023

      Hi ********, we apologize for the frustration this has caused. I have escalated your comments to our leadership team who will look into this and reach out to work with you on getting things on track. Thank you.
    • Review fromAlba C

      Date: 08/08/2023

      5 stars
      We've been very satisfied with Momentum, the offer they made us, and their installation (well done, quick) and then helping us get the city to inspect it (unfortunately set us back due to the city inspector blowing us off; Momentum rescheduled immediately), and they promptly sent the report to the power **** which moved quickly as well. **************** wirh the care team has been a point of contact through this process and has been v responsive and attentive. Thank you! We're very excited to have the system working.

      Momentum Solar

      Date: 08/10/2023

      Hi ****, thank you for taking the time to leave this thoughtful review. We're thrilled to hear of your positive experience and that our team member was able to assist you along the way. If you need anything in the future, please don't hesitate to reach out!
    • Review fromChad L

      Date: 08/07/2023

      5 stars
      ******** with the Care Team was extremely helpful. She guided me through all the questions that I had. She is very knowledgeable, thoughtful and patient with me. She made me feel important and was very polite. Thank you. ***********************

      Momentum Solar

      Date: 08/10/2023

      Hi ****, thank you for taking the time to leave us this thoughtful review! We're glad to hear that ******** was able to assist you along the way and made your experience a positive one. If you need anything in the future, please don't hesitate to reach out!

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