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Business Profile

Solar Energy Design

Momentum Solar

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Momentum Solar's headquarters and its corporate-owned locations. To view all corporate locations, see

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Momentum Solar has 6 locations, listed below.

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    Customer Review Ratings

    2.43

    Average of 411 Customer Reviews

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    Review Details

    • Muhammad A

      Date: 12/29/2023

      I am in the final process of getting this service. So far I have a great experience with the customer service staring from sept 1 until now. I had to do nothing as momentum Solar is taking care of all the process and lets us no each step on time. They worked on our financing option as well.I would appreciate Ma. Beenish for her courteous support and keep us updated and letting us know our best option. So far I have a great experience and once I get my home Solar I would love to submit another review.Overall great experience and service and thank you **. Beenish and Momentum Solar.Best,*************************

      Momentum Solar

      Date: 01/08/2024

      Hi ********. Thank you for taking the time to leave your positive feedback. We hope once your solar system is energized, you will be satisfied with everything and will update your star rating to five-stars! If you need anything in the future, please don't hesitate to reach out!

    • Ahmed M

      Date: 12/29/2023

      Momentum solar team were awful. The representatives were not transparent and honest. I have to constantly reach out because once I have signed the contract, they refuse to pick up the phone when I call. They promised that the start of the contract would be in a few months (at that time they would start charging me). Before the agreed start date they started charging me monthly (even though they said they wouldnt do that until the start of the contract). During installation the Momentum solar team damaged my security camera and opened my basement window (which resulted in my cat escaping). Even after installation, I have received bills from Con ***** that are to high. Never again will I be a customer at this company again.

      Momentum Solar

      Date: 01/02/2024

      Hi *****. Thank you for bringing this to our attention and I apologize for the frustration this has caused. In order to better assist you, could you please email your name, project address, and any relevant details to *********************************** Once I receive that information, I will send your information to our ****************** team for review and they will reach out to you. Thank you!

    • Matthew T

      Date: 12/29/2023

      The salesman did not tell me the truth about the cost of the system. He said the state gives grants for installation and would not cost me anything. He said he would send information of the house to their engineer to spec out a system. Shorty there after some workers who barely spoke English said they were going to check the roof for the installation. Apparently they installed some brackets. I informed the company I was putting the project on hold as I work on a ship and would not be available. Now they are threatening me of putting a lien on my house or pay for the workers. It looks like they have done more work after I informed them to stop the project.

      Momentum Solar

      Date: 01/08/2024

      Hi *******. I apologize for the frustration and appreciate you bringing this to our attention. I have escalated your comments to our ****************** team and someone will be reaching out to assist you. This is not the high level of service we strive to provide. We would love to resolve things for you ASAP and work towards gaining your trust back. Thank you.

    • Melissa D

      Date: 12/29/2023

      Will not stop calling after four weeks of not accepting their calls!! I block the number but others keep popping up! They are relentless!!

      Momentum Solar

      Date: 01/08/2024

      Hi *******. I apologize for the unwanted calls. Please email your name and phone number to *********************************** and I will make sure you are placed on our internal do-not-call list. Thank you.

    • Heather K

      Date: 12/27/2023

      I don't know if I can go any less negative back customer service, no technical support salesperson was unhelpful now I'm stuck with your panels with the same unprofessional customer service who had me cut down and create and still is not help since *** is no December promises promises promises

      Momentum Solar

      Date: 01/08/2024

      Hi *******. I'm sorry to hear that you've had a poor experience. We would love to work towards gaining your trust back and making things right for you. Please send the name on your account and your project address to ********************************** so I can locate your account and send to our ****************** team for review. Thank you!

    • Lillian M

      Date: 12/27/2023

      I'm an extremely happy customer that has dealt with ******** at the care team department . She was just like a teacher . Teaching everything that I needed to know. All my questions was answer to my satisfaction.I was really worried about the negative Reviews. she assured me that everything was going to be fine!!! And she was right!!! It was a pleasure to deal with her and also with the team Of momentum ?? ??. My best friend was the one to highly recommended them. My best friend has been with them since 2016 and still is!!, she never had a problem with them.She never ever had a problem with her bill. She's been paying ***** a month with absolutely NO PROBLEM!!I HIGHLY RECOMMEND!!!

      Momentum Solar

      Date: 01/08/2024

      Hi, *******! Thank you so much for taking the time to leave a sunny review. We work hard to provide every customer with a streamlined, seamless experience and we are so glad that youre part of the solar family! Please dont hesitate to reach out if theres anything we can do for you in the future!

    • Peter S

      Date: 12/27/2023

      ************, **.Sketchy looking individuals soliciting after dark at 7:30pm with illegible ID's & no biz cards the day after Christmas going door to door. Someone on the block was so upset they called the police.Business hours are 9am to 5pm in broad daylight is when you approach someones home to try solicit.

      Momentum Solar

      Date: 01/08/2024

      Hi *****. Thank you so much for taking the time to leave this feedback. I will make sure to pass it along to our managers in your area for review and consideration. Thank you!

    • Michael A

      Date: 12/26/2023

      My complaint is with them they do not keep their word they offer you incentives so that you can refer other clients to them and once you do, you can never get the incentive money. I have referred plenty clients to them three have actually signed on and have completed the solar process, and momentum refuses to acknowledge me and when you call them, they give you the runaround and red tape, and I actually have had one of the clients they referred. Call them and tell them they got the information from me they said yes no problem and seven months later theyre still unable to find the documentation to prove that I referred anybody to him its a big pyramid scheme dont refer any clients to them.

      Momentum Solar

      Date: 12/27/2023

      Hi *******. I apologize for the issues you've faced and the frustration this has caused. If you could please email your name and project address to ********************************** so we can better assist you, I would appreciate it. Thank you!

    • Maggie L

      Date: 12/26/2023

      I didnt get panels from this company and Im really glad. They showed up at my house while I was outside putting my trash out and then kept me outside in the freezing cold misleading me about what they were selling (I was led to believe they were coming in to optimize my houses insulation, which I was interested in).When I realized what they were and went to cancel my appointment, they would not let me off the phone despite me saying that I was no longer interested and just wanted to be left alone. I finally said okay Im going to go and while the woman kept talking at me I hung up.It was such an annoying, abrasive, and misleading experience that I know when we do get solar panels, we wont even look at this company.

      Momentum Solar

      Date: 01/02/2024

      Hi ******. I want to apologize for the experience you had with our company. Thank you for leaving us feedback I will make sure to share it with our leadership team for review and consideration when making improvements to our customer experience. Have a happy and healthy ****!

    • Denis M

      Date: 12/25/2023

      Worst company 0 customer service . I extremely do not recommend this hack of a company . They ruined my roof underneath the panels leaving ripped shingles and therefore I need a new roof now and a lot of underneath plywood replacement due to water infiltration. I wish I could leave zero stars !

      Momentum Solar

      Date: 12/26/2023

      Hi ******. Thank you for bringing this to our attention. I apologize for the issues you've faced and the leaking in your roof. I have notified our leadership team of your review and someone should be reaching out to discuss further. Thank you.

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