Reviews

This profile includes reviews for Educational Testing Service (ETS)'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Educational Testing Service (ETS) has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Educational Testing Service (ETS)

  660 Rosedale Rd Princeton, NJ 08540-2218

• 

  ETS Educational Testing Service

  1800 K St NW Ste 900 Suite 900 Washington, DC 20006-2229

• 

  Educational Testing Service (ETS)

  225 Phillips Blvd Ewing, NJ 08618-1426

• 

  Electro Tech Systems

  121 S Broad St Ste 1710 Suite 1710 Philadelphia, PA 19107-4534

• 

  Educational Testing Service

  3410 Taft Blvd Rm 217 Hardin South Wichita Falls, TX 76308-2036

Review Details

• Review fromAlexis W

  Date: 07/09/2025

  Good evening, I am ****** ********. I took my praxis on June 28, I was told to call the phone number that was in my notes section on my account the ********************** integrity center and they keep telling me to wait 3-5 days. It has been a week now and I am still getting the same answers. This is a major inconvenience and I hope to receive an accurate update soon!

• Review fromJoshua O

  Date: 06/25/2025

  Tried to take the exam at home. Ran all the pre checks confirming that my wifi, bandwidth webcam and all necessary components were functioning well enough to run the proctored exam. This check is done through their program that they have you download. Tried to take the exam and there were countless errors and was unable to take the exam despite passing the precheck and all my wifi devices were running fine. Now they are not refunding me my 200$ and not allowing me to retake the exam for ****************************************************************************************************** taking the exam. Staff at the call center is absolutely not helpful. Terrible experience.

• Review fromMargie H

  Date: 06/17/2025

  ETS is the **** of a life time. They are nonprofit organization holding future teachers hostage with these test. Why is ETS even allowed to test future American teachers when they are an overseas company. Cant understand anything they are saying over the phone. If you email them they respond two to three days later with a generic customer ********************** email. Feed up with ETS taking future teachers money. This has to be a nonprofit JOKE!!!

• Review fromAndrea U

  Date: 06/13/2025

  There are holes in their policies when it comes to refunds.

• Review fromMartha W

  Date: 05/27/2025

  At home testing is a scam. My computer passed all the checks, but the program shut down after being approved by the ******* to click 'start test.' ETS refuses to refund me for an issue that is clearly their problem.

• Review frommakayla m

  Date: 05/26/2025

  I would leave zero stars if I could. I am a devoted teacher working in a title 1 school trying to pass my 5134 art praxis exam and I have taken it 5 times. This most recent time I got a 157 and needed a 158 to pass. Since the exam is selected responses, I cannot pay more money for them to review my exam for that one point. Even if I could review my test score, the money would not be refundable. I have been working in a middle school as a long term substitute teacher so that I can teach art. I am a certified social studies teacher, but I cannot get compensated for my certification because I am teaching art as a substitute teacher. I love teaching art, I have taken the exam five times and seem to get so close, but fail every time. I have paid months and months for the ********* subscription that guarantees 92% percent of participants will pass their praxis once using the ********* tool. This has pushed me to the breaking point of leaving teaching before I have even started. The test is $135 every time. I am truly beaten down and I know that I am a good teacher. This test is the only thing standing in my way from my dream job, but even after countless hours of studying and money spent on top of ****** plans made and projects graded, I still fall short...by one point. This test has to be corrupt at this point.

• Review fromWolfgang O

  Date: 05/05/2025

  3 hours on the phone, the system is apparently down, can not take payments. Really? Why is that not posted on the website; since the system was down for the last 36 hours? Help desk is farmed out to people that speak with such a heavy accent, i have trouble understanding. The chatbot they use has not been set up correctly. This company is bad and someone needs to provide an alternative to this abject failure of a test engine for thousands of people.

• Review fromElise A

  Date: 05/01/2025

  Worse, Educational Testing Service, for anyone with accommodations. The online ******* company they use, ProctorU, comprises individuals from another country. They do not follow the guidelines for accommodations, give mixed information, and terminate test takers. Then, when you complain to ETS about accommodations or ETS, they do not solve the incident quickly. It is all recorded, there should not be a delay. By far the worst company to take our national exams through. We need people (proctors) in the ***, not overseas who do not speak English well.

• Review fromDonna S

  Date: 04/30/2025

  I did not want to leave not even 1 star for this company, but was forced to, so I could submit this review. Most teachers are required to take their exams for certification and they take advantage of the fact. Companies who accept your money without providing the service you paid for is, in my opinion, a predatory company. If you make ANY mistake or miss something in the directions, they will not reschedule your test, nor refund your money. Their tests are usually not helpful, but they are a hoop you must jump through to get certified. It is my hope that another company who actually cares about their customers will compete along side them in the future, so they will no longer have a monopoly. I will no longer pursue anymore certifications in education because of this company.

• Review fromDiana S

  Date: 04/11/2025

  Terrible proctors for at home test. Pre-exam check took 20 minutes (which included a 3-5 minute conversation with the ******* about what ear plugs are). Took over a month to get my scores for a multiple choice only exam. The day scores were supposed to be reported, I did not receive an email alert. When scores were posted, it didn't say whether I passed or not. Scores were not sent to my university. Scores are reported on a Friday after business hours, which means if you have any issues, you have to wait through the weekend to contact the company. The chat box is terrible. The chat box guided me through a series of prompts that ultimately concluded in me sending an email with limited character space. I can send an email without help from a chat box!!