Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Gutter Guards

LeafGuard Holdings, Inc

Headquarters

Reviews

This profile includes reviews for LeafGuard Holdings, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

LeafGuard Holdings, Inc has 51 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.47/5 stars

    Average of 173 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAngela F

      Date: 06/21/2024

      1 star
      This place is more harassing than a debt collector. They call all day, nonstop. I've had them call 3 times in 15 minutes - as soon as they hang up, they call again. They call from 7am to 9pm. I've had 15 calls in one day. I know this is prohibited behavior for a debt collector under many law, so I can't imagine it is legal for them. I don't know how they got my number, but I've asked them multiple times to put me on a do not call list. We'll see if it sticks this time.Also beware that many places in ******** contract out to them, so if you think you're signing up to get a service quote from a local, small business, they sell your number to this company and then you get harassed.
    • Review fromEleanor W

      Date: 06/18/2024

      1 star
      Probably the worst home improvement investment Ive ever made. I had the system installed in ********************************************** never have to worry about my gutters clogging again. System cost $5000 to install and by 2023 they got clogged. I called and they sent someone out to clean them at no service charge. Again this year they are clogged. Problem is debris collected on top of the gutter guard so when I called I was told I would have to pay a $95 service fee. I spoke to the district manager ***** and he said my problem was not covered in the warranty. I told him the salesman saw I have a lot of trees and should have warned me this might happen before I agreed to the installation. I told ************ used to have my gutters cleaned 2 times a year at a cost of $100 and it would take a lifetime to break even on the cost of yearly gutter cleaning to justify the 5k I spent on the leaf filter system. He was unwavering about charging the $95 service fee, which is more than it would cost to have them cleaned by the company that did the cleaning in prior years. I wish I had checked with the Better Business Bureau before I signed the contract. I hope this review will save someone else from getting screwed by this unscrupulous company.
    • Review fromDuane B

      Date: 06/15/2024

      1 star
      I asked for two estimates and I can't even do that sat here over 24 to 48hours the first time I called back on Friday they told me 24 hours still have not received one of my estimates I get on the phone to ask for a supervisor to talk to you the sit here and argue with me on the phone I don't recommend this company at all because they don't do their job that the pay to do pretty bad company right
    • Review fromJanet G

      Date: 06/11/2024

      1 star
      The salesperson, ****, took 2 hours of our time to mostly bash the competitor products and gutter systems. Took a long time 90 minutes to get to any kind of number. When he finally showed us a proposal using his tablet, we almost choked! For 64 ft. Of gutters and three downspouts. It was close to $******!When he knew that wasn't going to fly, he started offering marketing credits for putting a sign up in our yard. A senior discount, a military discount even though neither of us had been in the military. (**** said he had been in the military.) That brought the price down to $8,600 still too high. Then he proceeded to call **************** to get approval and some kind of code so he could send a proposal. Not sure if he was really talking to anyone? The bottom line price was $3,700 if we signed up on the spot. Remember he started at just under ******?? He also did not have a good answer about prevention of ice dams.As he tried to pressure us to sign up on the spot, we explained that we don't make decisions that way and we're getting two other quotes. I asked him to send me a written proposal and gave him my email address. He said he'd get it to me in a half hour or so. The proposal never arrived in writing. These hard sell tactics are a real turn off for any consumer, but unfortunately people fall for them. Upon reflection, during the 2-hour sales pitch, lots of red flags were going off. Especially when he had to keep calling ****************. We will never do business with this company. If you have a good product, you don't have to use these kind of high pressure sales tactics. Worse than a used car salesman!
    • Review fromDeniese G

      Date: 06/05/2024

      2 stars
      ****** came through and tore my downspout off my gutter. Contacted them to either purchase the part ($20.00 part **** or have them come out and replace (5 minute job) Refused to sale me the part and wanted $300.00 to come out and replace. Can't purchase it anywhere else.
    • Review fromMelodie J

      Date: 05/30/2024

      2 stars
      I recently had gutters installed. The salesperson, ******, stated what the financing would be and the monthly payment. ****** LIED! The monthly payments are twice as much and the financing through the roof!Additionally, now that the gutters are in, they have yet to appear to fix the installation error. They scheduled a time for repair, called me two hours later and said they were stuck behind a felled tree. [There is no dirt road where I live. I have no idea on where they were.]They are suppose to be the best, in comparison to others. Sadly, I see its reviews here display what I am currently experiencing.I am currently working to get everything resolved.
    • Review fromTim B

      Date: 05/10/2024

      1 star
      They ripped off my elderly Mom. Gutters with gutter guards should have cost $909-1,000 **** They charged her $6,150.00 for 44 ft of gutters. SHAMEFUL!!
    • Review fromDalton F

      Date: 05/03/2024

      2 stars
      I will start with this, I did not get any installs/service done by Leaf guard. I requested a quote and arrange a day for a consultation. My rep was **** and he was fantastic and friendly. He arrived on time and ready to rock and he explained the whole process he was going to roll through while he was there. He asked me during our initial meeting if "There was anything stopping me from agreeing to install TODAY" and I just knew I was gonna be hit with every sales trick in the book lol. I was working outside and he did his inspection, he was very adamant on going inside to go over his presentation. I kept him outside because I knew if he got too comfortable he'd be that much harder to get rid of. Anyways, his presentation was flawless and very well put together for a customer to gather all information. I am sold on Leaf guards system, it looks very well thought out and effective. It came down to the Golden question of "How much??" I was hit with a $12,000 quote which I truly wasn't prepared for given some general research and ballpark quoting from other companies. He gave me an idea of how much other competitor companies would quote for installing their own systems. I have no idea if these quotes are accurate, but I'm sure they are exaggerated. Anyways, I told him we aren't prepared to make a decision of that caliber at this moment and I need time to digest. I was hit with every pitch and objection overcome possible. Military discount, Advertising, Before/After pics/Yard signage/Calls to GM/etc. 30 minutes after receiving the $12k quote the price was down to almost $7,000. While I can appreciate a deal, makes me wonder how much the system is actually worth lol **** was great, he is an extremely efficient Salesman, I'd hire him in a heartbeat. But someone else unable to confidently say "No" will be very easily pressured into a sale they *** not be ready for and in my mind, *** not be worth the cost.

      LeafGuard Holdings, Inc

      Date: 05/06/2024

      Thank you for your comments about your experience with Leafguard. We. will pass along your comments to our sales team.
    • Review fromMary Jane S

      Date: 04/04/2024

      1 star
      It is lightly raining and I see many drips going over **************** Guard gutter. It is a bit cold and I can actually see an icicle forming. Should have gone with my gut and bought just good gutters and had them cleaned every other year.

      LeafGuard Holdings, Inc

      Date: 04/05/2024

      Thank you for your comment. No gutter can prevent icicles or capture every drop of water that the weather throws at our homes. However, you have made the best choice by installing Leafguard gutters. Don't second-guess yourself about your choice. Leafguard comes with a lifetime warranty that if your gutter ever clogs, we will come out to fix it for free. Your gutters also have a lifetime scratch-free warranty on the paint finish. Other gutter companies don't provide those warranties. Never worry about cleaning your gutters again.
    • Review fromanthony t

      Date: 04/02/2024

      1 star
      Heartless salesman/company rep tried railroading my elderly inlaws(both ************ vets) into buying product. They wanted a quote and more info wanted then to discuss with family. Salesman not only would not leave, but badgered them ultimately actually saying "Who makes the decisions, you or your family!" Hard court press on old people is apparently their sales scheme, real class operation. If I wasn't there at the time I wouldn't have believed someone could be so blatantly rude. Also, price amazingly started around $13,000 and by the time he got kicked out it was about $6500 less?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.