Reviews
This profile includes reviews for Curbside Waste, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 414 Customer Reviews
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Review fromSandra S
Date: 09/03/2024
1 starI have emailed the company and called numerous times, with no management getting back to me. Our grass clipping account is separate from the garbage account which is pre-paid through November (For the entire year) and they have not been picking up our grass clippings. When you call them, their recording even specifically states that this is a separate contract. They are not honoring it- either pick up our clippings or refund the rest of our money! We quit our garbage service with them 6/27/24, so August we started with a new company. It is September 3rd and they still have not picked up there garbage can. The "good" reviews are fake!! pretty suspect had all the bad reviews are coming though that suddenly they are getting good reviews - this company is horrendous!! If I could give a negative "star" I would!!Review fromMaggie P
Date: 09/03/2024
5 starsCurbsides customer service is top notch! Any time I have an issue they are always quick to help! Theresa has helped me a few times and is such a delight to work with! Would highly recommend!Review fromSandra S
Date: 08/29/2024
1 starThey have the worse customer service I have ever dealt with. Whomever they have answering the phone speaks very little English and there is no one to speak to that know anything. I will also writing a formal complaint with the BBB and Attorney General for how they are trying to swindle money from us and not honor their grass clippings contract. Do Not Use Them!!!
Curbside Waste, Inc.
Date: 09/03/2024
Curbside waste apologizes about the way you feel I see your account is closed we do not refund prepaid services we will have management reach out to you to explain this thank youReview fromJesse F
Date: 08/29/2024
1 starFailed to deliver my bins when they were supposed to and after spending too much time on the phone with customer service I found out they are refusing to reimburse me for the payment made, don't fall for the professional salesmanCurbside Waste, Inc.
Date: 08/30/2024
Curbside waste is working with this customer looks like there was a issue with getting carts to there homeReview fromRick H
Date: 08/29/2024
1 starGave the door to door salesman our email just to get a quote. He told us this would not start service and was just for quoting purposes. Today we received two trash cans
Gave the door to door salesman our email just to get a quote. He told us this would not start service and was just for quoting purposes. Today we received two trash cans in our driveway. I called the company and they said we signed up for service through their door to door salesman. The lady I spoke with did say she cancelled all charges and service at least. Beware of this predatory company. If you give them just your email and address they will sign you up for service with no paperwork, no signature, no nothing. Absolutely unethical way to run a business.Curbside Waste, Inc.
Date: 08/30/2024
Curbside waste is checking into this and does apologize about this situation and has closed your account with a zero balanceReview fromTyler J
Date: 08/26/2024
5 starsTracy was extremely helpful with moving our services as we moved homes. It made checking that off my list simple, fast, and pleasant!Review fromJason K
Date: 08/26/2024
5 starsTheresa was extremely helpful and courteous. She explained my bill thoroughly and gave me options to correct the issue.Review fromNancy b
Date: 08/23/2024
5 starsSpoke with Theresa about my current bill. She was polite and professional. My concerns were addressed and I was happy when the call ended. Thank you Theresa/Curbside for making it an easy call.
Nancy BReview fromCHRISTINE D
Date: 08/22/2024
5 starsTheresa was very pleasant and helpful. She listened to my concerns and addressed my issues and well beyond.Review fromMark T
Date: 08/22/2024
5 starsI called two months ago to negotiate the price of service. Somehow nothing was actually changed on my bill though when I received the new statement. Today I called again and their customer service rep, Theresa, was quick to resolve the issue and honored the original deal they had communicate to me with no hassling. Thanks!
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