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Business Profile

Window Installation

1-800-HANSONS

Headquarters

Reviews

This profile includes reviews for 1-800-HANSONS's headquarters and its corporate-owned locations. To view all corporate locations, see

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1-800-HANSONS has 19 locations, listed below.

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    Customer Review Ratings

    4.4/5 stars

    Average of 1,239 Customer Reviews

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    Review Details

    • Review fromKelly C

      Date: 03/23/2023

      5 stars
      They did a beautiful job I would highly recommend them.
    • Review fromJim T

      Date: 03/23/2023

      3 stars
      We had 15 windows and 1 patio door installed. We signed the contract in June ********************************************************** October. Their measurement verification tech came out several weeks later and took measurements. October came and went without windows. Finally, they scheduled installation the week before Thanksgiving. Then they cancelled it the morning of the scheduled date due to some window parts had not arrived. A new date was set in December. The patio door and 4 windows were installed. The remaining 11 were sent back cause they were mismeasured. The patio door screen was not included with the door. Installation of the remaining 11 windows was scheduled for ******** That date was cancelled due to weather. Finally, on February 10th windows were installed. The 3rd party subcontracted installation crew was on time, did a great job and finished early that afternoon. However, once again, the patio door screen was not included with the order. Hansons business office called about 10 minutes after the crew left and we were told that someone would come out on February 28th with the screen. No one showed or contacted us. We called and new date was set for March 6th. Again no one showed up. Finally on March 21st the screen was delivered and installed. From our experience, communication seems to be an issue for Hansons which was confirmed by the subcontracting installation crew who said they were separating from Hansons due to the number of errors made by the measurement verification tech and their own communication issues with the company. We are happy with the windows and door as they seem to be well made. They have decreased the outside noise infiltration and will reduce our heating/cooling costs. They just need to improve communication between themselves and the customer and communication within the organization.
    • Review fromTyler H

      Date: 03/22/2023

      5 stars
      Great job , fast installation and super professional! Defiantly recommend to anyone!
    • Review fromShanda H

      Date: 03/21/2023

      5 stars
      Our salesman **** was phenomenal. He explained everything at great length and in detail. He was very personable and kind and got us a great rate. We are very excited to be working with ********.
    • Review fromAngie F

      Date: 03/21/2023

      5 stars
      **** did a great job explaining the construction and wonderful benefits of the ****** windows. I am very excited to get them installed!!
    • Review fromT M B

      Date: 03/18/2023

      5 stars
      The installer was timely and efficient with his work. He explained to me what he would do with the install.
    • Review fromJo Ann B

      Date: 03/16/2023

      5 stars
      ******** explained construction of the windows we wanted. Tech came out and professionally measured the windows. We ordered late fall and graciously abided by our request to delay install until Spring. We had 48 windows professionally installed in 2 days, which included all caulking and trim. The crew did a marvelous job. Cudos to ***** ******** for their hard work and dedication. We love the windows and really gave our home the curb appeal it deserves. I would highly recommend them for any project you have to tackle.
    • Review fromDiane M

      Date: 03/16/2023

      5 stars
      Fast crew, and did a great job cleaning up! 27 windows all in a days work!
    • Review fromZach K

      Date: 03/16/2023

      5 stars
      Very professional by the installation crew. They did a great job with the installation of windows and sliding doors in our house!
    • Review fromAntoinette K

      Date: 03/15/2023

      5 stars
      The crew did a great job from start to finish.

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