Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

1-800-HANSONS

Headquarters

Reviews

This profile includes reviews for 1-800-HANSONS's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

1-800-HANSONS has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.4/5 stars

    Average of 1,226 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJane P

      Date: 12/04/2025

      5 stars
      ****** from ******** was very pleasant and answered all my questions without hesitation. I look forward to completion of the job!
    • Review fromWendy A

      Date: 11/24/2025

      5 stars
      ***** from Hansons Windows in ************ was VERY informative and helpful.We look forward to having ******** complete the job.
    • Review fromCarman T

      Date: 11/23/2025

      5 stars
      Had whole house done along with a 12 ft slider. Experience was great. Took a bit longer to come in than expected. Installers were excellent. When I had questions, they took time to explain.
    • Review fromAaron W

      Date: 11/19/2025

      5 stars
      Was very thankful for the five star work that was done on my bathroom shower install and Window installation, great Job ******!
    • Review fromAngelika H

      Date: 11/18/2025

      1 star
      I have been waiting sense end of Apr. and the end of May to get my siding done. And this is already the month of 11/18/2025. the crew they sent out was very strange. They messed up the siding. And ****** fired them. And they said they would make it right. I call them several times and they first said they were waiting on the other half of the material. Then I call them and they were discussing it over with management she says. I have been calling them and not getting any were. I'm very disgusted with them. I wish the would get it done right soon.
    • Review fromDezairee H

      Date: 11/18/2025

      1 star
      This was the WORST experience I ever had with customer service! I set an appointment for 11/12/25 for a roofing quote. Two of their salesmen show, ************** ***** was great he showed me products & took me through the roofing process. ***** took care of the financing part he showed each price point & what came with it. He started super high which I told him that was out of my price range. After finding several discounts every time I said I would think on it, the price was half off the starting price. I told him I still wanted to think on it and I had other companies to look at as well. Im a new homeowner and a female at that so I felt I needed to take my time making this costly decision. I repeated myself several times that I wanted to think about it and I also had to get ready for my work shift. ***** and I kept making eye contact because he also felt his coworker was pushing too hard. This is where the appointment took a left. ***** did not want to accept my answer to the point he told me "Well if you cant afford this you must not be able to afford your mortgage" he also said "You must have a lot of credit card debt." I never once told ***** that I couldn't afford it, but because I didn't take his deal he started berating me in my own home. I honestly couldn't believe it and told him to get the h*** out of my house. As he's walking out the door he says, "Not my fault you can afford it." I lost it at that point, a shouting match began between us all the way down my drive way. Its like he forgot he was at work! I immediately called to speak to manager. Manager called back acting so shocked and told me he would send an email with his information so we could work something out. I have yet to receive an email or any information on how this was handled. I usually dont leave reviews but this review is for female homeowners, because i did not feel safe. I shouldn't have to defend my self at a roof quote appointment in my own home. I am very disappointed
    • Review fromAndre J

      Date: 11/14/2025

      5 stars
      The agent that came out was very professional and personable. He answered all of my questions and gave great explanations about every step of the process. A one service!!
    • Review fromRandy G

      Date: 11/14/2025

      5 stars
      Delivered as promised with Timing, Quality of Product and Quality of Workmanship by their Professional Installers.
    • Review fromAshley & Claudio S

      Date: 11/13/2025

      5 stars
      ***** was so amazing and so knowledgeable about the products. Was such a pleasure working with her setting up our new bathroom remodel. We are so excited and cant wait to get started.
    • Review fromJimi M

      Date: 11/12/2025

      5 stars
      They did an excellent job. All team members are very professional and ** operative. We are very happy with them and would like to re**mmend them .

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.