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Business Profile

Computer Software Developers

DrFirst

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Visit Website(866) 263-6512Write a Review

About

Overview

DrFirst

9420 Key West Ave Ste 230

Rockville, MD 20850-6282

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BBB Accreditation & Rating

DrFirst is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Rating

F

Reasons for rating

  • Failure to respond to 4 complaint(s) filed against business
  • 11 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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Business Details

Local BBB:
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
BBB File Opened:
2/6/2014
Business Started Locally:
1/1/2000
Business Management:
Dr. James Chen, Founder/CEO
Ms. Susan Lawson, Marketing Manager

Additional Contact Information

Principal Contacts
Dr. James Chen, Founder/CEO
Ms. Susan Lawson, Marketing Manager
Customer Contacts
Dr. James Chen, Founder/CEO
Ms. Susan Lawson, Marketing Manager
Additional Websites
drfirst.com/

Additional Information

Business Categories
Computer Software Developers

Latest Reviews

  • Michael D

    "DO NOT USE!" ... Read full review

  • Christine A

    "The absolute worst experience I've had, no customer support available, very quick to tell you they don't provide refunds but do not assist with concerns. Please reconsider using DrFirst because my experience was not unique." ... Read full review

  • Cynthia N

    "Bait and Switch! They charge an annual fee of $360 after the first year free and then a year after without notification they auto renew and charge because they have your credit card on file." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.