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BBB's Vision: An ethical marketplace where buyers and sellers trust each other.

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Latest News

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Is That Email Really From the Boss? A BBB Study of Business Email Compromise Scams
Employment Scams Were the Riskiest Scams in 2018
Military Consumers at Higher Risk for Marketplace Losses, According to BBB Report

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BBB helps people find and recommend businesses, brands and charities they can trust.

Whether you're looking for a plumber or printer, BBB steers you in the right direction. Find trustworthy businesses in the most popular categories.

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BBB AUTO LINE ®

Lemon Law or auto warranty dispute? Let us help. Fast, free, and fair. Find out how BBB AUTO LINE can resolve your dispute.

BBB Military Line

Financial education resources for military veterans, active service members and their families

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Latest Scam Information

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Employment Scams Were the Riskiest Scams in 2018
Military Consumers at Higher Risk for Marketplace Losses, According to BBB Report
Watch Out for Scammers Claiming to be from the Social Security Administration

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Excellent Staff and help!

Renee Griffen

Michigan, USA

It's encouraging to have a resource like the BBB in West MI for consumers & business owners... Trust is definitely worth striving for, & I am glad to support legitimate business owners.

Tyler Carlson

Michigan, USA

The CEO said it best via email: '[BBB strives to]... make business better in our community.' I agree! BBB is a very useful tool to help consumers solve problems. Thanks again.

Lonnie Hurt

Michigan, USA