We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Adjustable Beds

Easy Rest Adjustable Sleep Systems

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adjustable Beds.

Complaints

This profile includes complaints for Easy Rest Adjustable Sleep Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Easy Rest Adjustable Sleep Systems has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 185 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/06/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company calls me six, or more, times per day. My number has been on the Do Not Call registry since 2006. This company doesn’t respect that list. I block each number and they call from a different one the next time. I answered the phone and tried to tell them to add me to their do not call list and as soon as I got do not out, they hung up on me. I do not want their calls. This company needs to respect the Federal Do Not Call registry rules.

      Business Response

      Date: 03/07/2023

      The phone number listed in the complaint has been added
      to our Do-Not-Call List.
      Please allow three business days for the number to Cycle
      through our system for the calls to stop.

      We apologize for the inconvenience.

      Customer Answer

      Date: 03/07/2023



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      ********* *******

    • Initial Complaint

      Date:03/01/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business keeps repeatedly calling from numerous numbers in different area codes. There is no one to contact to get off the call list. I never submitted my number to be contacted, yet have received a harassing amount of phone calls daily.

      Business Response

      Date: 03/02/2023

      The phone number listed in the complaint has been added
      to our Do-Not-Call List.
      Please allow three business days for the number to Cycle
      through our system for the calls to stop.

      For future reference on any calls from any company you do
      not want, if you can, answer the call and specifically state
      for the company to “Place you on their Do-Not Call List”

      The phrase “Place me on your Do Not Call List” or
      “Take me off your calling list” instructs the caller you do not want to be
      called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:03/01/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company will not stop calling from multiple different numbers

      Business Response

      Date: 03/02/2023

      The phone number listed in the complaint is not in our data base as a phone number being called.

      I have sent an email to the individual requesting verification of the phone number, but have not heard back.

      We are unable to remove a phone number by name and must be provided with the phone number being called.

      If the individual will provide us with the phone number being called we can add it to our DNC.

       

      Thank you

    • Initial Complaint

      Date:03/01/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am receiving 10+ spam calls from this company every day. It is impacting my ability to do my job. Please stop calling me with spam calls.

      Business Response

      Date: 03/01/2023


      The phone number listed in the complaint has been added
      to our Do-Not-Call List.
      Please allow three business days for the number to Cycle
      through our system for the calls to stop.

      We apologize for the inconvenience.

      Customer Answer

      Date: 03/03/2023



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      ********* *******

    • Initial Complaint

      Date:02/28/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      For the last 3 months I have been getting non stop calls from this company, either hanging up or telling me that I've won a bed. Sometimes they call 2 or 3 times a day. Blocking does not work, as they always call with a new number.

      Business Response

      Date: 03/01/2023

      The phone number listed in the complaint has been added
      to our Do-Not-Call List.
      Please allow three business days for the number to Cycle
      through our system for the calls to stop.

      For future reference on any calls from any company you do
      not want, instead of blocking the call answer the call and specifically state
      for the company to “Place you on their Do-Not Call List”

      The phrase “Place me on your Do Not Call List” or
      “Take me off your calling list” instructs the caller you do not want to be
      called.

      We apologize for the inconvenience.

      Customer Answer

      Date: 03/02/2023



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      ******* ****

    • Initial Complaint

      Date:02/27/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have never applied nor been associated with this company. I am not sure how this company got a hold of my private information(phone numbers) I get constantly HARRASED on a daily with calls. Iv blocked them and somehow they seem to call from Different phone numbers. PLEASE I NEED HELP REMOVING MY NUMBER FROM THE CALL LIST PERMANENTLY ! I AM NOT INTERESTED NOR HAVE I EVER BEEN

      Business Response

      Date: 03/01/2023

      The phone number listed in the complaint has been added
      to our Do-Not-Call List.
      Please allow three business days for the number to Cycle
      through our system for the calls to stop.

      For future reference on any calls from any company you do
      not want, instead of blocking the call answer the call and specifically state
      for the company to “Place you on their Do-Not Call List”

      The phrase “Place me on your Do Not Call List” or
      “Take me off your calling list” instructs the caller you do not want to be
      called.

      We apologize for the inconvenience.

      Business Response

      Date: 03/01/2023

      The phone number listed in the complaint has been added
      to our Do-Not-Call List.
      Please allow three business days for the number to Cycle
      through our system for the calls to stop.

      For future reference on any calls from any company you do
      not want, instead of blocking the call answer the call and specifically state
      for the company to “Place you on their Do-Not Call List”

      The phrase “Place me on your Do Not Call List” or
      “Take me off your calling list” instructs the caller you do not want to be
      called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:02/27/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get calls from Easy Rest Adju Avery day, at least 6-8 times a day. I have tried answering them but no one is there. I block every number they call on, but then they just use another one. What can be done to stop this?

      Business Response

      Date: 03/01/2023

      The phone number listed in the complaint has been added
      to our Do-Not-Call List.
      Please allow three business days for the number to Cycle
      through our system for the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:02/24/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I repeatedly receive calls from Easy Rest Adjustable. The number continuously changes, so every time I block one number the call comes in from another. For instance:
      2/22/23: ###-###-####
      2/18/23: ###-###-####
      2/13/23: ###-###-####
      2/10/23: ###-###-####
      2/07/23: ###-###-####
      2/03/23: ###-###-####
      1/28/23: ###-###-####
      1/26/23: ###-###-####
      1/24/23: ###-###-####

      These are all within the last 30 days! I've never answered, and I've blocked them all. But a few days later another one comes in. I'd like the calls to stop and not only for me but for everyone. This is ridiculous and should not be allowed. Can you please help?

      Business Response

      Date: 02/27/2023

      The phone number listed in the complaint has been added
      to our Do-Not-Call List.
      Please allow three business days for the number to Cycle
      through our system for the calls to stop.

      For future reference on any calls from any company you do
      not want, instead of blocking the call answer the call and specifically state
      for the company to “Place you on their Do-Not Call List”

      The phrase “Place me on your Do Not Call List” or
      “Take me off your calling list” instructs the caller you do not want to be
      called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:02/24/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company has called me multiple times a day for weeks and I've never done business with them or ever heard of them. It's excessive and when trying to tell them to take you off the call list they immediately hang up. They have multiple phone numbers that you call from and blocking the numbers doesn't work cause they just use a new number.

      Business Response

      Date: 02/27/2023


      The phone number listed in the complaint has been added
      to our Do-Not-Call List.
      Please allow three business days for the number to Cycle
      through our system for the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:02/23/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business calls me at all hours of the day. They use different area codes to call. I'm not interested in any thing they sell. I want them to stop calling.

      Business Response

      Date: 02/23/2023

      We have no record of the phone number listed in the complaint as being called.

      If there is a different phone number we need the individual to provide us with the phone number being called.

       

      Thank you

    Easy Rest Adjustable Sleep Systems is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.