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Business Profile

Adjustable Beds

Easy Rest Adjustable Sleep Systems

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adjustable Beds.

Complaints

This profile includes complaints for Easy Rest Adjustable Sleep Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

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Easy Rest Adjustable Sleep Systems has 4 locations, listed below.

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    Customer Complaints Summary

    • 184 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/19/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am getting about 10 calls a week from them. The last one was at 5:30 AM. I blocked the number and it comes up from a different number I have texted them stop to the numbers that occur. I have never contacted this company and I never will contact them because of their incessant harassment. The reviews of their product are terrible also.

      Business Response

      Date: 12/19/2022

      Business Response /* (1000, 5, 2022/11/23) */
      The phone number in the complaint has been added to our DNC. Please allow three business days for the number to cycle through our system and the calls stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:11/19/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am being called daily and I have not purchased anything from them

      Business Response

      Date: 12/19/2022

      Business Response /* (1000, 5, 2022/11/23) */
      The phone number in the complaint has been added to our DNC. Please allow three business days for the number to cycle through our system and the calls stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:11/15/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Endless spam calls from Easy Rest Adjustable Beds. They come from different numbers with different area codes and pretend to be calling a wide assortment of different people. I have been on the DNC list for over a decade and this is an unbelievable scam with completely unwarranted harassment. I don't understand how this company is choosing to operate like this. Shameful.

      Business Response

      Date: 12/19/2022

      Business Response /* (1000, 5, 2022/11/18) */
      We apologize for the calls. There was a name attached to your phone number that was on our list to call.

      We did not realize that said person no longer uses this number.

      We have added complaint phone number to our do not call list. Please allow 3 business days for the number to cycle through our system.

      Again we apologize for the inconvenience.

    • Initial Complaint

      Date:11/14/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Continually receive robo calls from various numbers in various states from them. Want the calls to stop.

      Business Response

      Date: 12/09/2022

      Business Response /* (1000, 5, 2022/11/15) */
      The phone number listed in the complaint has been added to our Do Not Call. Please allow 3 business days for it to cycle through our system.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:11/14/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have never indicated any interest, nor have I ever engaged with this company. Yet, they call ALL THE TIME. And, unlike other spammers, they are all ignorant enough to list their company name. I have been on the do not call list for a very long time. This company is clearly abusing it.

      Business Response

      Date: 12/13/2022

      Business Response /* (1000, 5, 2022/11/15) */
      The Phone number in the complaint we have as registered under a different name. We have no record of the complaint phone number being called.

      We have added the Complaint phone number to our Do Not Call List. Please allow three business days to cycle through our system.

      If the Complaint phone number is not the number being called, we need the actual number that is being called so it can be added to our DNC.

    • Initial Complaint

      Date:11/13/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company calls several times daily from various numbers. I am not interested in their robo calls nor their product. I should like this stopped.

      Business Response

      Date: 12/13/2022

      Business Response /* (1000, 5, 2022/11/15) */
      The phone number listed in the complaint has been placed on our DNC list. Please allow three business days for the number to cycle through our system then the calls will stop.

      Please note that if the phone number in the complaint is not the number being called, we need the phone number being called to enter into our system.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:11/08/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My phone number is and has been on the state and national "DO NOT for many years now and this company calls excessively 10-20 calls in 5 days from various different numbers, towns and states. I've never asked or called them for info on their products nor have I filled out any sweepstakes forms. I'm tired of their calling and having to try to block all their calls.

      Business Response

      Date: 12/01/2022

      Business Response /* (1000, 5, 2022/11/09) */
      The phone number has been added to our DNC.
      Please allow three (3) Business days for the number to
      process through our system.

      We apologize for any inconvenience this has caused

    • Initial Complaint

      Date:11/03/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received multiple robo calls from "Easy Rest Adj" every day for months. Each time it appears to be coming from a different location and phone number. I want the calls to STOP!

      Business Response

      Date: 11/09/2022

      Business Response /* (1000, 5, 2022/11/04) */
      The phone number listed in the complaint has been added to our DNC. Please allow three business days for the number to cycle through our system for the calls to stop.

      We apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2022/11/05) */
      (The consumer indicated he/she ACCEPTED the response from the business.)
      The company says it will stop the annoying robo calls. If that is true, it solves my problem. Frankly, however, it should not have required a complaint to the BBB to make this stop. Given the number of similar complaints, the company should stop this practice entirely.

    • Initial Complaint

      Date:10/31/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Calls me incessantly. I've never once expressed an interest in buying a bed from them or anyone lol. Stop calling me.

      Business Response

      Date: 11/16/2022

      Business Response /* (1000, 5, 2022/11/02) */
      The Phone number listed in your complaint has been added to our DNC. Please allow 3 Business days for the number to process through our system then the calls will stop.

      The number you have provided does not match up with the name or address on file. Please note that we do everything by phone number so if the number in the complaint is not the one being called, we need the number that you are receiving calls on.

    • Initial Complaint

      Date:10/07/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My phone number is and has been on the state and national "DO NOT CALL LIST" for many years now and this company calls excessively 8 calls in 2 days from various different numbers and states. I've never asked or called them for info on their products nor have I filled out any sweepstakes forms. I'm tired of their calling and having to block all their calls.

      Business Response

      Date: 11/02/2022

      Business Response /* (1000, 5, 2022/10/11) */
      The phone number listed in the complaint has been added to our DNC and Suppressed from our system. Please allow Three Business days for it to cycle through the system.

      The name in the complaint does not match the phone number provided. If the individual in the complaint is being called at a number other than what was provided in the complaint, we need to be notified of that phone number.

    Easy Rest Adjustable Sleep Systems is NOT a BBB Accredited Business.

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