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Business Profile

Adjustable Beds

Easy Rest Adjustable Sleep Systems

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adjustable Beds.

Complaints

This profile includes complaints for Easy Rest Adjustable Sleep Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

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Easy Rest Adjustable Sleep Systems has 4 locations, listed below.

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    Customer Complaints Summary

    • 184 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/01/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received incessant, unsolicited robo calls from this company for months, all from different numbers for the past year. I sometimes receive more than 5 calls a day from them and want them to stop. I am also on national do not call lists. I don't even know how they got my number. Take me off of your call list. I will never buy your products.

      Business Response

      Date: 12/22/2022

      Business Response /* (1000, 5, 2022/12/01) */
      The phone number listed in the complaint has been added to our Do-Not Call list.

      Please allow three (3) business days for the number to cycle through our system for the calls to stop.

      We sincerely apologize for the inconvenience.

    • Initial Complaint

      Date:11/29/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get multiple calls in a day from the company. I don't even remember giving them my number or using their services. I just want to stop the spam calls that I'm receiving every day for no reason.

      Business Response

      Date: 12/22/2022

      Business Response /* (1000, 5, 2022/11/30) */
      The phone number listed in the complaint has been added to our Do Not Call List.
      Please allow three (3) business days for the number to cycle through our system for the calls to stop.
      We apologize for the inconvenience.

    • Initial Complaint

      Date:11/29/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received over 17 calls from Easy Rest Adju in the past 11 days. I have not done business with them, and I consider these calls harassment. The phone numbers are different every time.
      11/18/22: ************
      11/19/22: ************, XXX-XXX-XXXX
      11/21/22: ************, XXX-XXX-XXXX, XXX-XXX-XXXX, XXX-XXX-XXXX
      11/22/22: ************* XXX-XXX-XXXX
      11/23/22:*************, XXX-XXX-XXXX
      11/25/22: ************, XXX-XXX-XXXX
      11/26/22: ************* XXX-XXX-XXXX
      11/28/22: ************, XXX-XXX-XXXX
      My phone number must be removed from their robo-call system, I am tired of being HARASSED with these never ending calls.

      Business Response

      Date: 12/21/2022

      Business Response /* (1000, 5, 2022/12/01) */
      The phone number listed in the complaint has been added to our Do-Not Call list.

      Please allow three (3) business days for the number to cycle through our system for the calls to stop.

      We sincerely apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2022/12/02) */
      (The consumer indicated he/she ACCEPTED the response from the business.)

    • Initial Complaint

      Date:11/28/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Phone calls daily. Then nobody on line. Phone calls for weeks several times a day.

      Business Response

      Date: 12/21/2022

      Business Response /* (1000, 5, 2022/11/29) */
      The phone number listed in the complaint has been added to our Do-Not-Call list.
      Please allow three (3) business days for the number to cycle through our system and the calls to stop.
      We apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2022/11/30) */
      (The consumer indicated he/she ACCEPTED the response from the business.)

    • Initial Complaint

      Date:11/26/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Soliciting calls everyday, sometimes multi times a day. I have requested them not call anymore, but they continue to call anyway. Everytime they call I put a block on that number, but they continue to call from other numbers.

      Business Response

      Date: 12/21/2022

      Business Response /* (1000, 5, 2022/11/28) */
      We only have record of two calls to this number. Once on Nov. 12, 2022 and again on Nov 25, 2022. Both times we received an answering machine. We show no verbal or written request to be placed on our DNC until today.

      The phone number listed in the complaint has been added to our Do-Not-Call list. Please allow three (3) business days for the number to cycle through our system and the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:11/26/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I wish to be placed on their do not call list. The calls are not wanted nor are any of their products.

      Business Response

      Date: 12/21/2022

      Business Response /* (1000, 5, 2022/11/28) */
      The phone number listed in the complaint has been added to our Do Not Call List.
      Please allow three (3) Business days for the number to cycle through our system for the calls to stop.
      We apologize for the inconvenience.

    • Initial Complaint

      Date:11/23/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Being robo called from multiple numbers from this business over the past few months. It's obnoxious and unnecessary. If they were a legitimate business they wouldn't need to harass people all day every day.

      Business Response

      Date: 12/21/2022

      Business Response /* (1000, 5, 2022/11/28) */
      The phone number listed in the complaint has been placed on our Do Not Call List.

      Please allow three (3) Business days for the number to cycle through our system for the calls to stop.

      We apologize for the inconvenience.

      Easy Rest

    • Initial Complaint

      Date:11/21/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get phone calls even after blocking them. The calls wont stop.

      Business Response

      Date: 12/19/2022

      Business Response /* (1000, 5, 2022/11/23) */
      The phone number in the complaint has been added to our DNC. Please allow three business days for the number to cycle through our system and the calls stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:11/21/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Calls me incessantly, every day. Never leaves a voicemail but calls from a local number despite the fact they're not located anywhere near me. I've never once expressed an interest in buying a bed from them & just want them to Stop calling me.

      The number they're calling from is XXX-XXX-XXXX easy rest adju

      I've attached a screenshot of one of their calls

      Business Response

      Date: 12/19/2022

      Business Response /* (1000, 5, 2022/11/23) */
      The phone number in the complaint has been added to our DNC. Please allow three business days for the number to cycle through our system and the calls stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:11/21/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As with so many other complaints against this company lately, in spite of being on the do not call list, I've also been getting calls from them incessantly. I have never had any interactions with them and should not have to resort to this to get them to stop.

      Business Response

      Date: 12/19/2022

      Business Response /* (1000, 5, 2022/11/22) */
      The phone number listed in the complaint has been added to our do not call list.
      Please allow three business days for the number to cycle through our system and the calls to stop.

      We apologizer for the inconvenience.

    Easy Rest Adjustable Sleep Systems is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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