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Business Profile

Adjustable Beds

Easy Rest Adjustable Sleep Systems

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adjustable Beds.

Complaints

This profile includes complaints for Easy Rest Adjustable Sleep Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

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Easy Rest Adjustable Sleep Systems has 4 locations, listed below.

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    Customer Complaints Summary

    • 184 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/06/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company calls me multiple times a day from all different phone numbers/areas. I keep blocking every one that comes through but they continue to call from a different number. I want the calls to stop. I am not even sure how they got my number but I already answered once and told them I was all set with whatever they were trying to sell me.

      Business Response

      Date: 12/29/2022

      Business Response /* (1000, 5, 2022/12/09) */
      The phone number listed in the complaint has been added to our Do-Not Call list.

      Please allow three (3) Business days for the number to cycle through our system for the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/03/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've been receiving calls from Easy Rest Adj, from different numbers for for months. I'm on a do not call list. I hope someone can stop these annoying calls.

      Business Response

      Date: 12/28/2022

      Business Response /* (1000, 5, 2022/12/06) */
      The phone number listed in the complaint has been added to our Do Not call. Please allow three (3) Business days for the number to cycle through our system and the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/03/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received multiple robo calls from "Easy Rest Adj" every day for months. Each time it appears to be coming from a different location and phone number. I want the calls to STOP!

      Business Response

      Date: 12/22/2022

      Business Response /* (1000, 5, 2022/12/06) */
      The phone number listed in the complaint has been added to our Do Not call. Please allow three (3) Business days for the number to cycle through our system and the calls to stop.

      We apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2022/12/07) */
      (The consumer indicated he/she ACCEPTED the response from the business.)

    • Initial Complaint

      Date:12/01/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      continous phone calls. please stop

      Business Response

      Date: 12/26/2022

      Business Response /* (1000, 5, 2022/12/05) */
      The phone number in the complaint has been added to our Do-Not-Call list. Please allow three (3) business days for the number to cycle through our system and the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/01/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      STOP calling me! I keep receiving robocalls from various numbers - over a dozen different numbers in the past 30 days.

      Business Response

      Date: 12/22/2022

      Business Response /* (1000, 5, 2022/12/05) */
      The phone number in the complaint has been added to our Do-Not-Call list. Please allow three (3) business days for the number to cycle through our system and the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/01/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I keep receiving excessive calls multiple times a day. I block each number but get called by a new one. I don't not want to be called any more and you guys should not be harassing people when blocked and calling with a new number multiple times a day. Don't ******* call me again!

      Business Response

      Date: 12/22/2022

      Business Response /* (1000, 5, 2022/12/01) */
      The phone number listed in the complaint has been added to our Do-Not Call list.

      Please allow three (3) business days for the number to cycle through our system for the calls to stop.

      We sincerely apologize for the inconvenience.

    • Initial Complaint

      Date:12/01/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get several automated calls from this business per day, going on for several months. Each call comes from a different number so I cannot block them. I never provided my information to the business nor did I opt in to any marketing program.

      I'd like the business to stop calling me.

      Business Response

      Date: 12/22/2022

      Business Response /* (1000, 5, 2022/12/05) */
      The phone number in the complaint has been added to our Do-Not-Call list. Please allow three (3) business days for the number to cycle through our system and the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/01/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've blocked multiple numbers from this company for the last 8 months but they won't stop calling. Stop calling.

      Business Response

      Date: 12/21/2022

      Business Response /* (1000, 5, 2022/12/05) */
      The phone number in the complaint has been added to our Do-Not-Call list. Please allow three (3) business days for the number to cycle through our system and the calls to stop.


      We apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2022/12/05) */
      (The consumer indicated he/she ACCEPTED the response from the business.)

    • Initial Complaint

      Date:12/01/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive many robo calls from different numbers and different states, in spite of my number being on the national DNC list. I block every number, but the incessant calls continue. I do not have any interest in Easy Rest now, and never will. Stop calling me!

      Business Response

      Date: 12/22/2022

      Business Response /* (1000, 5, 2022/12/01) */
      The phone number listed in the complaint has been added to our Do-Not Call list.

      Please allow three (3) business days for the number to cycle through our system for the calls to stop.

      We sincerely apologize for the inconvenience.

    • Initial Complaint

      Date:12/01/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Easy Rest Adjustable bed robocalls every day from various locations. I have never requested anything from this company or any of it's affiliates ever. This is a blatant violation of the canned spam act. Our numbers have been on state and federal do not call lists and we make sure to refresh them. This needs to stop!

      Numbers it has called from, just in the past week.
      ************
      XXX-XXX-XXXX
      XXX-XXX-XXXX
      XXX-XXX-XXXX
      XXX-XXX-XXXX
      XXX-XXX-XXXX
      XXX-XXX-XXXX

      There are a ton more numbers, every day it is a different number.

      Business Response

      Date: 12/22/2022

      Business Response /* (1000, 5, 2022/12/01) */
      The phone number listed in the complaint has been added to our Do-Not Call list.

      Please allow three (3) business days for the number to cycle through our system for the calls to stop.

      We sincerely apologize for the inconvenience.

    Easy Rest Adjustable Sleep Systems is NOT a BBB Accredited Business.

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