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Business Profile

Adjustable Beds

Easy Rest Adjustable Sleep Systems

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adjustable Beds.

Complaints

This profile includes complaints for Easy Rest Adjustable Sleep Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

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Easy Rest Adjustable Sleep Systems has 4 locations, listed below.

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    Customer Complaints Summary

    • 184 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/26/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Non stop spam robo calls. I have never been a customer nor given them my info. They call on all different numbers so it gives you no way to block them. They call my phone up to 3 times daily.

      Business Response

      Date: 01/16/2023

      Business Response /* (1000, 5, 2023/01/05) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2023/01/06) */
      (The consumer indicated he/she ACCEPTED the response from the business.)
      Just make the calls stop. Thank you.

    • Initial Complaint

      Date:12/23/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We receive multiple robo calls all day every day from multiple phone numbers and want it to stop. We have asked them to stop but it continues. The latest call was 4:38 am.

      Business Response

      Date: 01/20/2023

      Business Response /* (1000, 5, 2023/01/03) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/23/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      These folks continue to spam/robo call my number using many different source phone numbers and will not stop even if I respond stop.

      Business Response

      Date: 01/20/2023

      Business Response /* (1000, 5, 2023/01/03) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/23/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am on the Do Not Call List. I have never requested information from this company. They constantly call from different numbers multiple times per day for months. Constantly. I have asked them to stop, they continue. Please remove me from your list. Also you need to abide by the Do Not Call List as they can impose fines for noncompliance.

      Business Response

      Date: 01/09/2023

      Business Response /* (1000, 5, 2023/01/03) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      We apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2023/01/04) */
      (The consumer indicated he/she ACCEPTED the response from the business.)

    • Initial Complaint

      Date:12/23/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get spam calls from this company multiple times a day every single day and always from a different number. This has been going on for at least a couple months. I am beyond angry.

      Business Response

      Date: 01/20/2023

      Business Response /* (1000, 5, 2023/01/03) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/22/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Constant spam calls. I am blocking and they keep coming in with different area codes.

      Business Response

      Date: 01/13/2023

      Business Response /* (1000, 5, 2022/12/23) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/21/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive multiple spam calls from Easy Rest Adjustable on a nearly daily basis. Block a number and they robo generate a new one. I've blocked several. I have never had any dealing with them and clearly they have no business ethics. I have seen endless complaints about this company. They should be boycotted at least and shutdown at best. This level of harassment should not be legal.

      Business Response

      Date: 01/03/2023

      Business Response /* (1000, 5, 2022/12/22) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2022/12/23) */
      (The consumer indicated he/she ACCEPTED the response from the business.)
      Stating that I need to answer your spam calls to tell you to stop calling me multiple times per day, usually from different numbers, seems excessive. Most often answering a call or opening an email or text simply reinforces the offending company has reached a real person and frequently does not respect a DNC request.

      If companies of questionable integrity would stop the practice of inundating randomly generated or purchased phone numbers and email addresses and choose to do business in a less annoying fashion, you might not be so slandered across the internet. I do not assume you will adopt that approach. What I cannot understand is how you feel you generate business through this harassment.

    • Initial Complaint

      Date:12/20/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company does not respect the DNC list. I receive a minimum of one call per day, and many days up to three calls per day from rotating numbers that keep me from blocking them. I have not asked to be called, have not asked for information, am not a customer, and based on this behavior do not intend to become a customer. Please make them stop!

      Business Response

      Date: 01/05/2023

      Business Response /* (1000, 5, 2022/12/22) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/17/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Like many other complaints, I have been receiving non-stop calls. I have no interest in buying a bed and have blocked the number every time. I would like to be placed on a DNC list immediately. This has been a horrible nusance and I emplore this company to stop.

      Business Response

      Date: 01/05/2023

      Business Response /* (1000, 5, 2022/12/19) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/15/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Excessive calls from various Numbers in various States. I'm on the do not call list issued by my state. Please respect that list.

      Business Response

      Date: 12/29/2022

      Business Response /* (1000, 5, 2022/12/16) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      We apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2022/12/19) */
      (The consumer indicated he/she ACCEPTED the response from the business.)

    Easy Rest Adjustable Sleep Systems is NOT a BBB Accredited Business.

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