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Business Profile

Adjustable Beds

Easy Rest Adjustable Sleep Systems

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adjustable Beds.

Complaints

This profile includes complaints for Easy Rest Adjustable Sleep Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

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Easy Rest Adjustable Sleep Systems has 4 locations, listed below.

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    Customer Complaints Summary

    • 184 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/03/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Easy Rest Adjustable beds had been calling me since October several times a day. My phone number has been registered on the do not call list since 2005. The phone calls are coming from different numbers every time.

      Business Response

      Date: 01/25/2023

      Business Response /* (1000, 5, 2023/01/09) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      We apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2023/01/10) */
      (The consumer indicated he/she ACCEPTED the response from the business.)

    • Initial Complaint

      Date:01/02/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I get so many spam calls from ********* adjust. I block every number but they just call me from a new number the next time. They do not leave any voicemail. I have NEVER contacted them or gave them my information. I have never been a customer of theirs. These calls are getting really annoying and I wish they would stop. I have found multiple complaints online about other people getting spam calls from them as well.

      Business Response

      Date: 01/09/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience

    • Initial Complaint

      Date:12/30/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Constant calls that come up on the caller ID as easy rest adjustable. I am on the national do not call list therefore I should not be receiving these calls at all. These calls are disrespectful at the time that they come in. And sometimes come several times A-day. Your shoddy practices make it impossible to block a single number. Do something.

      Business Response

      Date: 01/20/2023

      Business Response /* (1000, 5, 2023/01/09) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      We apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2023/01/10) */
      (The consumer indicated he/she ACCEPTED the response from the business.)
      Satisfactory result

    • Initial Complaint

      Date:12/29/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am on the do not call list and yet I am receiving multiple calls from this facility. I did not initiate any communication with this company and would like them to stop calling people with out the receivers consent.

      Business Response

      Date: 01/05/2023


      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      We apologize for the inconvenience

    • Initial Complaint

      Date:12/29/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received numerous calls from this business even though I have never interacted with them. I block calls, but new numbers are created to spam my inbox. My number is also on the *** list so do not understand why this continues to happen.

      Business Response

      Date: 01/05/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/29/2022

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I keep getting calls from different numbers that shows the called ID to be easy rest adjust. I need the harassment to stop. Please put me in your do not call list for I am under dnc registry! This is illegal.

      Business Response

      Date: 01/13/2023

      Business Response /* (1000, 5, 2023/01/05) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      We apologize for the inconvenience.


      Consumer Response /* (2000, 7, 2023/01/06) */
      (The consumer indicated he/she ACCEPTED the response from the business.)
      As long as this company stop harassing me with these phone calls. I will be satisfied. However if the company continues to harass me. I will seek legal recourse

    • Initial Complaint

      Date:12/28/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am receiving several calls a day from this company. Every time, the Caller ID number is different, The Caller ID name is Easy Rest Adj. I have never done business with this company or ever made an inquiry to them or any inquiry to any business about adjustable beds. I am on the National Do Not Call list. I see most of their responses to this type of complaint is to put the complainant's phone number on their DNC list. This is unacceptable. The law says they DO NOT CALL any number on the national list. It is not the responsibility of the person being called to do this with every violator of the National Do Not Call List. It is their responsibility.

      Business Response

      Date: 01/25/2023

      Business Response /* (1000, 5, 2023/01/05) */
      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.



      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/27/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am and have been receiving many calls a day for over a month from Easy Rest Adjustable Beds. I try and block their numbers but they call from different numbers all over the **. I want them to STOP calling me!! This company should not be allowed to constantly harass me with their multiple calls throughout the day!! Please have them remove me from their right to call me.

      Business Response

      Date: 01/05/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/27/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have received 25 plus robocalls from this company. No matter how many times I block them they call from another number. I have never solicited this company They start calling at 8:00 in the morning and want them to cease all contact.

      Business Response

      Date: 01/05/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:12/26/2022

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Constantly calling and hanging up. Never a message. Called the number (1-740-677-6445) and asked them to stop calling. That did not stop them from calling again and again. Help.

      Business Response

      Date: 01/05/2023

      The phone number listed in the complaint is incorrect. There is no area code 133.

      We are unable to process this customer's request without a valid phone number including area code

      Customer Answer

      Date: 01/06/2023

      (The consumer indicated he/she DID NOT accept the response from the business.)

      It's ************

      Business Response

      Date: 01/26/2023

      We did respond to BBB that the phone number was incomplete and we needed a different phone number. We never heard back from BBB so we reached out to the individual via the email he provided and got a corrected phone number and added it to our DNC on 01/11/2023

    Easy Rest Adjustable Sleep Systems is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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