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Business Profile

Adjustable Beds

Easy Rest Adjustable Sleep Systems

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adjustable Beds.

Complaints

This profile includes complaints for Easy Rest Adjustable Sleep Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

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Easy Rest Adjustable Sleep Systems has 4 locations, listed below.

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    Customer Complaints Summary

    • 184 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/11/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I'm receiving multiple spam calls from different areas in the country or out of the country for freaking easy rest beds!And they're Dialing my personal cell number three and four times daily!As I ignore it and decline to accept the call and block that number I'm bombarded with more numbers! Occasionally I've asked that they discontinue my number from their call data to no avail and it's always a real person that's on the other end that I speak with!I have no clue how they have my number I've never had any associations about any thing to do with an easy Rest bed crap!And I'm so tired of the harassment had I wanted anything to do with any easy Rest bed I would reach out on my own!I would like for them to reimburse me monetarily for the harassment and the declined stopping of the harassment calls when I made the statement plain and clear for them to remove my number from their freaking calling data!

      Business Response

      Date: 01/13/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      We apologize for the inconvenience

      Customer Answer

      Date: 01/17/2023

      (The consumer indicated he/she ACCEPTED the response from the business.)

    • Initial Complaint

      Date:01/10/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Constant calls 7 or 8 a day. I said remove my phone number from your list to no avail. Most irritating company I have ever experienced.

      Business Response

      Date: 01/13/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience

    • Initial Complaint

      Date:01/07/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been getting non stop spam calls. Up to 5 times a day by different numbers. No one is on the other line. Today it was at 7:45 am on a Saturday. I do not want a bed. I want my phone number removed from your call list. This is the worst business ever. Stop harassing me with dead spam calls at all hours from different numbers.

      Business Response

      Date: 01/12/2023


      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:01/07/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They call my number 3 millions times a day. Can't block the numbers because they still find ways to call. I don't know these people or need a bed. It's pure harassment! Take my phone number off their list immediately! What they are doing should be illegal!

      Business Response

      Date: 01/12/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience

    • Initial Complaint

      Date:01/06/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company continues to call my house using different phone numbers numerous times a day. I keep blocking the number but they continue calling from different numbers. I am on the do not call list which they do not respect.

      Business Response

      Date: 01/11/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:01/05/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have never had any business with this company. Never heard of it until two months ago when we started getting calls from them many times a day. I keep blocking there number as the calls come in and a new call comes immediately from another number. They are relentless. How are they getting away with this? We are registered with the Do Not Call system, but that hasn't stop them.

      Business Response

      Date: 01/10/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:01/05/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We receive multiple telephone calls daily from Easy Rest Adjustable beds, always a different 'phone number and area code. This has been going on into the third month. On one occasion a request was made to cease making the calls, but to no avail. Because the caller is not responsive to our request, pesters us continuously, and uses 'phone numbers that cannot be blocked, we must conclude these are scam calls, or that the company is not a reputable enterprise. In any case, BEWARE--something's terribly amiss here!

      Business Response

      Date: 01/10/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

      Customer Answer

      Date: 01/13/2023

      (The consumer indicated he/she ACCEPTED the response from the business.)
      We'll see if they keep their word and cease making any telephone calls.
      Thank you BBB for intervening in our behalf!
      DT

    • Initial Complaint

      Date:01/05/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Robospam calls. Please stop, multiple times a day by multiple numbers. Already on do not call list, if list is lost add my number back on it.

      Business Response

      Date: 01/11/2023



      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:01/05/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Easy Rest Adjustable beds have been harnessing me multiple times a days with their phone calls from different numbers and states. I have blocked every number but that doesn't stop th , neither does telling them not to call. I have several health problems that causes me great pain and so for they to call me nonstop is causing me so much distress. I have trouble getting to sleep and when I do they call me, every time I have a bad day which is daily. They don't care I told them to stop calling that I handicapped and for them to call nonstop is really effecting me health. I never had any business with them and never will!! They are rude and disrespectful company I ever seen in my life. I think I need to get a lawyer to help me, cause I can't handle this anymore.

      Business Response

      Date: 01/10/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:01/03/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ***** calls for over a month 2 to 3x's morning, noon and night. Never heard of them. Why they are harassing me calling everyday? They use a different number and state every call so blocking them by any means is useless.

      Business Response

      Date: 01/09/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    Easy Rest Adjustable Sleep Systems is NOT a BBB Accredited Business.

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