We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Adjustable Beds

Easy Rest Adjustable Sleep Systems

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adjustable Beds.

Complaints

This profile includes complaints for Easy Rest Adjustable Sleep Systems's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Easy Rest Adjustable Sleep Systems has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 184 total complaints in the last 3 years.
    • 7 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/24/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is repeatedly calling me once or twice a day. It is bordering on harassment! Every time I block the number they change the number. I would like my number blocked from their calling list!

      Business Response

      Date: 01/25/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

      Customer Answer

      Date: 01/26/2023

      (The consumer indicated he/she ACCEPTED the response from the business.)
      I accept. I have told other companies not to call my number again and it doesn't always work. This company's robo calls and practices are a poor example of a business.

    • Initial Complaint

      Date:01/23/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've received countless of calls from easy rest adju, no one answers. I believe that this is spam. Very annoying.

      Business Response

      Date: 01/24/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.

      Please allow three business days for the number to Cycle through our system for the calls to stop.



      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"



      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.



      We apologize for the inconvenience.


    • Initial Complaint

      Date:01/21/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Keep getting call from this business from different area codes and i have never been in contact or ever gave them my info please remove me from your call list.

      Business Response

      Date: 01/24/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.

      Please allow three business days for the number to Cycle through our system for the calls to stop.



      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"



      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.



      We apologize for the inconvenience.


    • Initial Complaint

      Date:01/21/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ************** has been calling me non stop from different numbers for months. I need the harassment to stop because I have never done any business with this company.These are the phone numbers:************* ************* ************* ************* ************* ************* *************

      Business Response

      Date: 01/24/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:01/19/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I receive at least 2 calls per day from multiple random numbers listed as "Easy Rest Adjustable Beds." The number changes every single time they call, so even if I block the call, they come in through other numbers every single day.

      Business Response

      Date: 01/23/2023

      We do not show any phone calls to the number listed in the complaint.

      Please confirm the phone number.

    • Initial Complaint

      Date:01/18/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Please stop calling our number. For the past month your company calls 4-5 times all day and night. We are not interested in anything you are selling.

      Business Response

      Date: 01/20/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    • Initial Complaint

      Date:01/17/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am receiving multiple calls a day from multiple numbers with the caller ID of ********* Adjust. I block every call that comes in, but they just change numbers and continue to call. They call at any time of the day and night. This harassment needs to stop. I have never requested any information from this company, and did not even know they existed until I started getting these calls. Please place me on your DO-NOT-CALL list right away.

      Business Response

      Date: 01/19/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

      Customer Answer

      Date: 01/21/2023

      (The consumer indicated he/she ACCEPTED the response from the business.)
      I accept this response as the company will place my number on the Do-Not-Call list.

    • Initial Complaint

      Date:01/16/2023

      Type:Sales and Advertising Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company keeps calling my cellphone and uses different numbers (with different locations tagged) so I cannot block them. I will get 3 or more calls a day. It is obnoxious and I will be filing legal recourse if I get another call as this seems to be a business that has harassed countless others.

      Business Response

      Date: 01/19/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

      Customer Answer

      Date: 01/20/2023

      (The consumer indicated he/she ACCEPTED the response from the business.)
      This company is a scam and should be ashamed. Absolutely a waste of everyone's time

    • Initial Complaint

      Date:01/13/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I've never done business with this company.And I block every number they call from.I'm sick of them calling from different numbers.If you have my number in your system.Please take my number out.I've blocked like ten different numbers they've called me from.If I get another call from your company I'm going to sue your company.

      Business Response

      Date: 01/13/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.

      Please allow three business days for the number to Cycle through our system for the calls to stop.



      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"



      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.



      We apologize for the inconvenience.

    • Initial Complaint

      Date:01/12/2023

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They have been calling my home with many different tele numbers. Have asked to take me off list. Still calling. I have blocked all numbers. They continue to call

      Business Response

      Date: 01/13/2023

      The phone number listed in the complaint has been added to our Do-Not-Call List.
      Please allow three business days for the number to Cycle through our system for the calls to stop.

      For future reference on any calls from any company you do not want, instead of blocking the call answer the call and specifically state for the company to "Place you on their Do-Not Call List"

      The phrase "Place me on your Do Not Call List" or "Take me off your calling list" instructs the caller you do not want to be called.

      We apologize for the inconvenience.

    Easy Rest Adjustable Sleep Systems is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.