Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

Subscription Agents

DiscountMags.com
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

Customer Review Ratings

3.73

Average of 92 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Shannon R

    Date: 11/19/2024

    **** IS THE BEST!First I want to say that I was so pleasantly surprised by prompt and efficient customer service. **** was friendly, knowledgeable and patient. I was able to alter my subscription quickly and easily and it's so nice to have a stress-free interaction on something like this. I will definitely contact Discount ******** when I decide to purchase a subscription again -- all because the agent, ****, was so kind and helpful.Thank you,******* R

  • Marge S

    Date: 11/19/2024

    **** was friendly, knowledgeable, and helpful. Thanks for having a representative who was all those things and easy to understand!!

  • Helayne V

    Date: 11/19/2024

    **** assisted me in ordering my new subscription to *************** for my front office.***** was my former subscription company and without notice abruptly discontinued their subscription department. I had several magazines on order. I was upset to say the least. A Neighbor recommended Discountmags and I was so pleased with ****. He had to step by step assist me and did so with such patience, the type of patience I show my clients. After retiring from a school district for over 30 years and opening a little tax filing business I deal with people all the time. **** would most defitily be the type of person I would choose to work with.. Again thank you ****. I will refer Discountmags to others often.******* **********

  • Deborah H

    Date: 11/15/2024

    I was having a problem with renewing my subscription on the website and called customer service. The ***resentative was so helpful and patient as we both tried to resolve the issue, to no avail. Finally the *** told me that once the charge appears on my credit card I should call back and they will refund the difference between what I was charged and the discount I would have received if I had been able to renew online.I just saw the charge had gone through on my credit card, I called back and the ***resentative said he saw notes from my original call and that he would be happy to refund the difference. That was all I had to do and it was done.Discount magazines has the most amazing customer service! When you call you actually speak to a real human being and get service. It is particularly striking now when calling customer service usually means long wait times and having to deal with complicated phone trees and not getting straight answers. I am a very happy customer!

  • Diane V

    Date: 11/15/2024

    **** was very knowledgeable, friendly and personable. He was helpful with cancelling one renewal order and creating a different one. He looked for the best deal for my new subscription. He offered advice on how to deal with the auto renewal process since I often forget when the renewal date will be. We had a pleasant side chat on his recent discovery of some ********* films and I recommended a couple. (My brother was/is a famous film historian and theorist). He invited me to get back in touch if I had further questions.He sincerely seemed happy to assist me. So nice to deal with such an upbeat and accommodating representative!

  • Dan W

    Date: 11/15/2024

    We love our *************** subscription through Discount Mags. Our *** was so nice, informative and professional. She got us the best deal. We would recommend!!

  • Kevin M. S

    Date: 11/14/2024

    **** the service representative was extremely courteous, helpful and patient with me and successfully resolved my problem. It was a pleasure dealing with him.***** S,

  • Jennifer N

    Date: 11/12/2024

    The customer service *** I dealt with by the name of ***** was extremely helpful. She took the time to go through all my orders with me. I have a lot cause I buy them as gifts. She explained everything in great detail and was pleasure to speak with. If I could give 6 stars I would. Thanks DiscountMags.

  • Pamela H

    Date: 11/12/2024

    **** in **************** is fantastic. I missed a People issue and he responded with an explanation quickly.All companies should offer such outstanding service. I will keep my subscription with this company because of ****!

  • Linda L

    Date: 11/11/2024

    I've been buying magazines from Discount Magazines for many years. Dealing with **** has been so easy and delightful. Any issues that I have incurred have been dealt with in a very professional manner. **************** is great and I would never buy my magazines from any other source. Great company.

DiscountMags.com is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.