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DiscountMags.com
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BBB Accredited BusinessA-Rated by BBB

Reviews

Customer Review Ratings

3.73

Average of 92 Customer Reviews

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Review Details

  • Dianne M

    Date: 03/21/2023

    My digital subscription on 3/17/23 for ***************** in the amount of $89.99 (LJ4769398) will not download correctly on my older tablet so I have been trying to cancel. There is absolutely no online access to request cancellation and refund, even though their website consistently states: "if you are unsatisfied with your magazine within 6 months of purchase, you may cancel and receive a pro-rated refund for undelivered issues." It just sends you in a vicious circle of unsuccessful and time consuming messages. The only way to "contact" them online is some vague message system where they say they will respond within 7 days. When the number shown on this BBB website is called, there is an automated reply that their hours are ****, but that automated response is the same all day. (A review on this site mentions "...contacted Discount Mags to let them know..." Please let ME know how this contact was accomplished!)

  • Jannine P

    Date: 02/19/2023

    DiscountMags.com is going to charge me for a 4-year subscription next week when my current subscription doesn't expire until Dec. ****. I also have two other magazine subscriptions that they are renewing in the next couple of months, but those are not expiring until **** and 2028.I cannot find their email address! It seems like one doesn't exist! Can anyone please provide it for me?

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