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Business Profile

Subscription Agents

DiscountMags.com
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

Customer Review Ratings

3.67

Average of 88 Customer Reviews

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Review Details

  • Susan W

    Date: 09/24/2025

    Responsive to my issue. Easy to understand Friendly and helpful Would use again

  • KEVIN M

    Date: 09/24/2025

    The staff made ordering a breeze. I input the wrong shipping address and they resolved it right away. They were thorough and answered all my questions.

  • Christal S

    Date: 09/23/2025

    My problem was solved pleasantly and in a matter of minutes even though I was asking for cancellation of a magazine subscription that was over a $100. She also updated my contact information that was the cause of the problem. Efficiency, attention to detail and a pleasant interaction will do more to make a loyal customer than anything else.

  • Jeanne C

    Date: 09/18/2025

    I was fortunate to get ******* on the line!I must say she was the most pleasant customer service person I have ever spoken with! She understood my request and fixed it..professionally and pleasantly. You should KEEP this one!, shes great.Thank you

  • Judith R

    Date: 09/15/2025

    I ALWAYS turn down offers to renew when I (rarely) order magazines for family, but somehow everything auto-renewed. I called Discount Mags and spoke with ******* (dont know if I have name right) and she very graciously helped to reverse all of the mags that auto-renewed. She also stopped future auto-renewals. Or at least I think its all been canceled. Ill keep a sharp eye on my checking account. I did call my bank to cancel the charges before I knew I could call and cancel via Discount Mags direct. Hoping this doesnt cause confusion. Anyway, ******* was great to work with and very knowledgeable, thank you. I GIVE ******* 5 STARS BUT GIVE DISCOUNT MAGS 0 STARS. Thank you

  • Lori C

    Date: 09/10/2025

    **************** by e-mail was very helpful and gave detailed explanation of what I was inquiring about.

  • Debra B

    Date: 08/22/2025

    Product never received and no response when attempted to contact customer service.

  • Donna A

    Date: 08/20/2025

    I am very pleased with the customer service I received from ********************. They replied to my email within hours and provided the information I needed promptly. I am very happy with my subscriptions! The prices and services are amazing!

  • Ami S

    Date: 08/06/2025

    Seem to have a wh*te supremacist background. way too much hate literature and customer service glossed over it.

  • William C

    Date: 08/05/2025

    Order alot from this company. They have the best prices and there customer service is great. Especially *******! She is very professional and makes you feel like a valuable customer. They have daily specials which can't be best. Try them you will not be disappointed.

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