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Subscription Agents

DiscountMags.com
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Reviews

Customer Review Ratings

3.73

Average of 92 Customer Reviews

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Review Details

  • Debra B

    Date: 08/22/2025

    Product never received and no response when attempted to contact customer service.

  • Donna A

    Date: 08/20/2025

    I am very pleased with the customer service I received from ********************. They replied to my email within hours and provided the information I needed promptly. I am very happy with my subscriptions! The prices and services are amazing!

  • Ami S

    Date: 08/06/2025

    Seem to have a wh*te supremacist background. way too much hate literature and customer service glossed over it.

  • William C

    Date: 08/05/2025

    Order alot from this company. They have the best prices and there customer service is great. Especially *******! She is very professional and makes you feel like a valuable customer. They have daily specials which can't be best. Try them you will not be disappointed.

  • CHUCK S

    Date: 05/09/2025

    My issue was caused by myself, I subscribed under my name, my nickname, etc. thus causing multiple issues. Disc Mags support were patient with me and corrected the issue. Great customer support!!!

  • Kathy C

    Date: 04/16/2025

    I called Discount Magazines to review all of my magazine expiration dates. ******* could not have been more help-ful with everyone of my questions. I had to thank her so much, as I have 7 subscriptions, with all different dates of expiration. I was very pleased with all of her help, I ask if I call again, can I ask to have her help me! Thank you again Discount Magazine for having such a GREAT, PLEASANT, and helpful customer service employee!!

  • Gerald O

    Date: 03/31/2025

    I had a great experience with associate ******* who was very helpful, professional and completely understood my situation. Her personality was excellent and she is a great asset to Discount Mags. Thank you again ******* for great customer service..

  • Holly A

    Date: 01/15/2025

    I realized that I hadnt received a magazine for several months. My subscription had also recently auto-renewed. I contacted DiscountMags by phone and the agent I spoke to (****) was very helpful. Everything looked good in DiscountMags system so he immediately reached out to the clearing house and the publisher. It turned out to be a problem at the publishers end. It took a while but he kept at it and ultimately made sure that my renewed subscription was active and that the expiration date was extended by 6 months to cover the issues I missed. He kept me updated by email and answered any questions I had. He even gave me an overview of the magazine subscription business logistics! DiscountMags is lucky to have such a responsive and helpful customer service agent as ****!

  • Debra S

    Date: 01/14/2025

    I had a great experience when I spoke with **** today.He was professional. He was knowledgeable. He was very friendly.And he was great at listening and thats so important to me And I think most customers.He listened carefully and understood exactly what I was asking and was able to answer to all my questions - And I had a few of them.He made the entire experience of having to call & get accurate answers very easy and pleasurable.Thank you!

  • Sue M

    Date: 12/24/2024

    I had an issue with a billing address and customer service handled it quickly and easily!

DiscountMags.com is BBB Accredited.

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