Business Profile

Ecommerce

Groupon, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Complaints

This profile includes complaints for Groupon, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

3,822 total complaints in the last 3 years.
1,303 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:09/01/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
july/august 2022 groupon took my money in form of groupon bucks. i paid for massages and had groupin bucks coming and exchange and groupon took it right out of my acct. 2 transactions fir ***** and *****
Business Response
Date: 09/16/2022
Hello ******,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I can confirm that your order was refunded to Groupon Bucks on 08/27/2022. You should have received an email confirmation shortly after this refund was issued. If you're not seeing it, I recommend checking your spam folder to make sure our emails aren't ending up there.

Refunds issued as Groupon Bucks are available for use in your account immediately. They can be applied to eligible purchases on our site until they run out. You can see your balance in the top right corner of the page when signed in at http://www.groupon.com/mygroupons.

Ive provided more specific instructions in my direct email to you. If you have any additional questions, please reply to me there.

Thank you for your understanding.

Regards,

Jan P
Manager
Groupon Customer Support
Customer Answer
Date: 09/20/2022

Complaint: 17813102

I am rejecting this response because:i cant see this in my groupon app and i cant use it. they sent it somewhere and i see their email but its not usable to me. i want my money back for both complaints credited to both credit cards. i dont ever want to do business with them again

Sincerely,

*******************************
Business Response
Date: 09/27/2022
Hello ******,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I'm sorry for any inconvenience you may have experienced.

We were recently notified by your financial institution that a dispute had been issued against a purchase you made. We recommend reaching back out to your financial institution directly to discuss a resolution.

We're always here to help you redeem your Groupons, so if you have any problems with a purchase in the future, please let us know first so we can try to resolve the issue for you. You can reach us at www.groupon.com/customer_support.

In the same time I assured you, that the Bucks are issued. The Trade-in for 1000-129283-303554 was used for another deal. And the Trade-In for 1000-142798-556794 is still pending on your account.

Thank you for your understanding.

Regards,

Jan P
Manager
Groupon Customer Support
Customer Answer
Date: 09/27/2022

Complaint: 17813102

I am rejecting this response because: Groupon has not resolved this at all. I did not trade in any of these. they will not give credits back to my credit cards. i want my money back. they said groupon bucks is in my groupon acct but they arent. im srnding picture showing nothing is in my account.

Sincerely,

*******************************
Initial Complaint
Date:09/01/2022
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On 8/13/22 I purchased 2 dinner cruise ticket/vouchers on the Groupon app for a total charge of $97.31. I have attached the email purchase confirmation from Groupon that I received on the day of purchase. The vouchers for the dinner cruise included a 2.5 hour cruise on the Patapsco River, dinner buffet with freshly prepared entrees, salads and desserts, unlimited coffee, hot tea and iced tea and DJ music. I checked my account on the afternoon around 12 pm on the day of the cruise and did not see the Groupon vouchers in my account. I reached out to Groupon and I was informed that the merchant redeemed my voucher before the time of the cruise. Also Groupon informed me that I only purchased one when the confirmation shows I purchased two vouchers. I reached out Groupon several times via chat as that is one of the only ways to communicate with the company regarding issues with orders. No resolve has been reached up to this time. I have attached 3 chat threads where I have reached out for assistance with my issue.
Business Response
Date: 09/16/2022
Hello *******,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I've just canceled this order and issued a refund in Groupon Bucks to your account. You'll receive a confirmation email as soon as they have processed.

These Bucks are available immediately and never expire. You can check your balance any time from your [My Groupons](http://www.groupon.com/mygroupons) page.

When you're ready to use your Bucks, make sure they apply to your purchase at checkout. Just check the box next to Apply available Groupon Bucks under Payment Method, and the number of Bucks in your account will be deducted from your total.

Thank you for your understanding.

Regards,

Jan P
Manager
Groupon Customer Support
Customer Answer
Date: 09/20/2022

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***************************
Initial Complaint
Date:08/31/2022
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased a Groupon to use for ***********************. I contacted them and scheduled a dive to use the Groupon 8/7/22. Two hours before the dive, I was contacted by *********************** saying that they were canceling the dive, and that I could either reschedule or get a refund. Because they already had redeemed the Groupon (!!!), it was up to me to contact Groupon for my money back. I first contacted Groupon 8/9/22. I clearly stated that because the company cancelled on me, by no fault of my own, that I wanted a refund. They took WEEKS to respond. They have no phone number for customer service. You are required to email or chat and wait ages for them to respond. When they finally got back to me, they said they could only offer me a credit. I stated numerous times via email that I would like a refund, due to this experience being out of my control. They have now not responded since 8/16/22. I want my money back!!!! Improve your horrible customer service, and dont do business with companies that will redeem your Groupon before you even use it!!!!
Business Response
Date: 09/16/2022
Hello *******,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I can confirm that our system processed your refund successfully on 09/12/2022. Please note:

* Refunds issued to a credit or debit card appear as a refund from Groupon, Inc. Please note that it can take your bank a few days to route the funds correctly and post them to your account. If it's been longer than 10 business days, you'll need to check with the claims department of your bank directly.

* If your refund was processed to an alternative form of payment, such as Apple *********** Pay, or PayPal, and it's been longer than 10 business days since the refund was issued, please contact your payment processor to check on its status.

I hope this clears everything up. Please let me know if you have any other questions.

Regards,

Jan P
Manager
Groupon Customer Support
Customer Answer
Date: 09/20/2022

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
However, judging by all of the complaints similar to mine, Groupon obviously needs to reevaluate how they provide customer service. It should not have taken weeks of emails and a BBB complaint for me to get my money back.

Sincerely,

*******************************
Initial Complaint
Date:08/31/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Groupon continues to sell certificates for massages at *************** although the merchant does not honor them. Groupon states that the allow up to 10 purchases of each offer, but the vendor only accepts one. Groupon does not give you the option of a refund to your credit card, but only Groupon bucks. Although they are aware that this merchant only honors one certificate, they continue to offer up to 10 purchases. It is a big scam. I insisted upon a full refund and the service agent agreed, but I did not get the full amount that I deserved. I received $49 credit and should have been credited $89.60.
Business Response
Date: 09/16/2022
Hello *******,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I can confirm that our system processed your refund successfully on 08/29/2022 and 09/05/2022. You should have received an email confirmation shortly after this refund was issued. If you're not seeing it, I recommend checking your spam folder to make sure our emails aren't ending up there. Please note:

* Refunds issued to a credit or debit card appear as a refund from Groupon, Inc. Please note that it can take your bank a few days to route the funds correctly and post them to your account. If it's been longer than 10 business days, you'll need to check with the claims department of your bank directly.

* If your refund was processed to an alternative form of payment, such as Apple *********** Pay, or PayPal, and it's been longer than 10 business days since the refund was issued, please contact your payment processor to check on its status.

I hope this clears everything up. Please let me know if you have any other questions.

Regards,

Jan P
Manager
Groupon Customer Support
Initial Complaint
Date:08/31/2022
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Groupon has a cleaning company listed in ******** purple rags which is a scam because company doesnt exist. Has a hoax not existent website. They redeemed my $150+ Groupon the same day i purchased it with hours obviously without providing any service. The scam hoax company doesnt respond to emails. Groupon not only doesnt refund me but still has the company listed for other customers to be scammed.Shame on Groupon! It went downhill with years.Used to love it.Their customer service is out of reality and horrible.
Business Response
Date: 09/16/2022
Hello ******,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I can confirm that your order was refunded to Groupon Bucks on 09/03/2022. You should have received an email confirmation shortly after this refund was issued. If you're not seeing it, I recommend checking your spam folder to make sure our emails aren't ending up there.

Refunds issued as Groupon Bucks are available for use in your account immediately. They can be applied to eligible purchases on our site until they run out. You can see your balance in the top right corner of the page when signed in at http://www.groupon.com/mygroupons.

Regards,

Jan P
Manager
Groupon Customer Support
Customer Answer
Date: 09/20/2022

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*******************************
Initial Complaint
Date:08/30/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On May 19th we were planning a trip to universal studios and my son (11 years old) bought three tickets for universal studios through Groupon in the amount of $597 accidentally as he was looking through the deals they had. I called my bank ***** fargo to dispute it as I did not authorize it as I was still looking for tickets. They said they filed a dispute so I went ahead and bought 4 tickets for universal studios through Groupon totaling $916. The next morning I received a message from *********** credit stating it was declined. Therefore I headed to universal studios website and bought 4 tickets totaling $916 as we were heading to universal studios that day. Later that evening I received a notification from *********** stating Groupon had processed the amount of $916. I did not need the tickets any longer as I had bought elsewhere yet I reached out to Groupon multiple times for both amounts. The first of $916 and the second (accidental charge by minor) in amount of 597. They refuse to refund me. If I am unable to use the tickets any longer I have no use for them and they will not refund me. I don't care about the tickets take them back I just want my money back. Never purchasing from this company again. I don't get how they refuse to refund purchase made by minor. Please help. I am so over it.
Business Response
Date: 09/16/2022
Hello,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I'm sorry for any inconvenience you may have experienced.

We were recently notified by your financial institution that a dispute had been issued against a purchase you made. We recommend reaching back out to your financial institution directly to discuss a resolution.

We're always here to help you redeem your Groupons, so if you have any problems with a purchase in the future, please let us know first so we can try to resolve the issue for you. You can reach us at www.groupon.com/customer_support.

Please let me know if I can help you with anything else.

Regards,

Jan P
Manager
Groupon Customer Support
Customer Answer
Date: 09/28/2022

Complaint: 17798613

I am rejecting this response because:
Hi there. I did not see the email sent to me on time. I have not reached a resolution with the merchant "groupon" . They referred me back to my bank and my financial institution stated the case is closed and finalized on their end therefore they referred me to work with the merchant for a resolution. I have been messaging with the manager there and they advised the case is still open. I'm not sure how the case was filed because everytime I call it says I'm disputing due to other payment method but it was due to an accidental purchase by a minor. I know it is out of the 7 days timeframe for me to reply but I really need a resolution and I'm just not getting one with Groupon.
Sincerely,

*****************************
Business Response
Date: 09/30/2022
Hello ********,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I'm sorry for the continued frustration, but the dispute is still under review. If you have already disputed the charge with your financial institution, then we have to let that process run its course. Instead of resolving the issue with us, you should work with them directly to discuss a resolution. Please let me know if you need assistance with anything else.

Thank you for your understanding.

Regards,

Jan P
Manager
Groupon Customer Support
Initial Complaint
Date:08/30/2022
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased this Groupon with the following link for ********* at ******, **:https://www.groupon.com/deals/****************-6?utm_source=groupon_transaction_succeeded&utm_medium=email&date=20220802&uu=5fe5d846-005d-11e2-9cfb-0025906124fe&CID=US&treatment=b&orderId=1000-143107-501938&s=body&c=link&d=deal-url&utm_campaign=groupon_transaction_succeeded_20220802 On August 1 for $36.75.The service promised was restoration of both the headlight lenses.However Upon finishing I observed that the lenses for one of the headlights was not restored and there was visible difference between the two headlight lenses (pictures attached).I brought this to the attention of the manager/ person at this location. However, I was told nothing could be done.Dissatisfied, I immediately contacted Groupon with the following case numbers (listed below); All the same, I haven't heard back from them at all ! The first point of contact was made on August 6 with the following ticket ********. I followed up with another email after a few days; still I did not hear back! Instead,I got the following message."Hi!We are so sorry that we haven't had a chance to get to your email yet! We're working as quickly as we can to respond to everyone, and we promise a real person will get back to you soon. We really appreciate your patience and apologize again for the delay.If you have any additional information to include in your request, please reply directly to this email.Regards,The Groupon Customer Support Robot"This was really disappointing! It's end of the month and I still haven't heard back anything yet?I would request to get the full refund for this service which was promised but was not provided.I would like to thank BBB in advance for providing the opportunity to raise this issue with the business.Thank you !
Business Response
Date: 09/16/2022
Hello ****,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I can confirm that we issued Groupon Bucks on 09/13/2022.

Groupon Bucks are available for use in your account immediately. They can be applied to eligible purchases on our site until they run out. You can see your balance in the top right corner of the page when signed in at http://www.groupon.com/mygroupons.

Regards,

Jan P
Manager
Groupon Customer Support
Customer Answer
Date: 09/21/2022

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

**** Natu
Initial Complaint
Date:08/30/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Not really sure how this company is accredited. They lie up and down. I placed an order and wanted to cancel in just a few hours. I chatted immediately and waited. Got the run around. Finally was told they were handling it. Then today I look and see its shipped!!???? Got no communication about this. Got no word of anything to do with it. Really pathetic.
Business Response
Date: 09/15/2022
Hello ******,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I'm really sorry for the inconvenience.

As I can see in our system, your account has been deleted, and due to that, we're unable to view any previous Groupon orders even if you've created the new account with the same email address.

I know this is really frustrating. Im sorry we werent able to help you with this situation. Please let me know if theres anything else I can assist with.

Thank you for your understanding.

Regards,

Jan P
Manager
Groupon Customer Support
Customer Answer
Date: 09/19/2022

Complaint: 17795688

I am rejecting this response because:

Sincerely,

********************
Initial Complaint
Date:08/29/2022
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I went on the Groupon app to search for discounts on fun activities for my children. I saw they had a discount to the Great Wolf lodge indoor water park for thr ******, ** location for a overnight stay and passes which were included in the price to the Waterpark. I booked and paid for the discounted special, but had to cancel my reservation because of a situation that occurred that would have prevented us from going and staying. After, checking the refund policy and requesting a refund via live chat, I was told via chat and email that someone would be in contact with me concerning this matter. That was weeks ago and still have not heard back from anyone or received a refund. I'm out almost $192.
Business Response
Date: 09/15/2022
****************,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I'm really sorry for the inconvenience.

We'll escalate this issue to our Getaways Team who will be able to check the details and provide further assistance. Once we'll get a resolution, we'll send a follow-up email.

Thank you for your understanding.

Regards,

Jan P
Manager
Groupon Customer Support
Initial Complaint
Date:08/29/2022
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
07/23/22PAYPAL *GROUPON *** ************ CA$111.96Merchandise PAYPAL *GROUPON *** ********************************************* I purchased 4 Groupons on July 23 to immersive Monet in ******. In order get the vouchers, I was supposed to receive an email with the information, I never received that email. I contacted Groupon numerous times through live chat and email. No phone number was available. Groupon stated that all sales were final. But, again, I never got the voucher information and the dates of the exhibit were not correct, Groupon stated that the exhibit was open on Mondays, but the immersive Monet website stated that it was not open on Mondays.The payment for $111.96 was made through PayPal which then is sent to my Discover card. I opened a claim through PayPal , but they have closed the claim, with absolutely no resolution. I just want to be reimbursed then$111.96.Below is the information taken from my Discover card statement.************ Post DateSaturday, July 23, 2022 Transaction DateSaturday, July 23, 2022 Merchant CategoryDISCOUNT STORES Purchase MethodMANUALLY KEYED Point Of Sale Zip Code95131 Phone Number4029357733
Business Response
Date: 09/15/2022
Hello *****,

Thank you for reaching out to us through the Better Business Bureau. I have reviewed your most recent comment and all internal Groupon correspondence. I responded to you a moment ago via email from Groupon.com.

Regarding your complaint: I'm sorry for any inconvenience you may have experienced.

I've gone ahead and issued a full refund to your original form of payment and removed this Groupon from your account. You'll receive a separate automated email message to confirm this as well. Please note that while we issue all refunds immediately, it may take your financial institution a few days to post the credit to your statement.

Let me know if there's anything else I can do for you.

Thank you for your understanding.

Regards,

Jan P
Manager
Groupon Customer Support
Customer Answer
Date: 09/15/2022

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*************************

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.

Cookies on BBB.org

Complaints

Customer Complaints Summary

If you've experienced an issue

Filter and sort by

Sort by

Complaint status

Complaint type

Complaint statuses

Business Response

Customer Answer

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Business Response

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Customer Answer

Complaint statuses

Business Response

Complaint statuses

Business Response

Customer Answer

Groupon, Inc. is NOT a BBB Accredited Business.