Reviews
Customer Review Ratings
Average of 495 Customer Reviews
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Review fromMichelle W
Date: 03/01/2025
5 starsI love the personalization mall. I have been buying items from them for years and have found so many special gifts for the newborns and in our family.Review fromMichele W
Date: 02/26/2025
1 starI ordered personalized boxers for my husband for Valentines Day and when I received them they looked like someone took a razor to them. Very cheaply made. I tried to get a refund and they are telling me they will only do store credit and I do not want to purchase from them ever again. Very poor customer service!! Buyer beware!
Personalizationmall.com, LLC
Date: 02/27/2025
We have reviewed the customers order, photos provided and commuication with our Representatives and find that the merchandise appears to have been cut. We have advised the Customer to contact our ************* Team and update the credit card information to receive a full refund in the amount of $50.04. Personalization Mall does not keep credit card information on our site for our Customers security and therefore cannot issue the refund without the update. Instructions were provided.Review fromSully R
Date: 02/20/2025
5 starsPictures on blanket came out great. Got my order quickly as well.Review fromKrista W
Date: 02/18/2025
1 starOrdered a personalized item and you couldn't even see the writing. I sent photos of the item showing the same. I got a response back saying that if they tried to fix it the problem would likely remain, however the would not issue me a refund or even a partial refund.Personalizationmall.com, LLC
Date: 02/19/2025
We are sincerely sorry that the customer was not pleased with her purchase. We did advise the customer that the item was manufactured correctly and that any replacement would look just as the one received, however, we also provided this customer with a 50% discount in the amount of $14.00 due to her dissatisfaction. We are very sorry sorry that the customer was not pleased with her purchase.Review fromElyse M
Date: 02/18/2025
1 starPoor quality baskets and customer service didnt stand behind productPersonalizationmall.com, LLC
Date: 02/19/2025
We sincerely regret that this customer was not pleased with her purchase. We always endeavor to provide our customer with all the information necessary on our site to make an informed purchase and to that end we provided the following information:"Woven by hand, each basket will vary slightly in color and size. No two will be exactly alike and may have minor imperfections". We regret that the customer missed this information when purchasing. Although we do not normally accept returns, the customer can return the baskets and liners to our location at her own expense and we will provide the requested refund.Review fromAngela R
Date: 02/16/2025
5 starsThe personalized scarf is absolutely stunning! The quality of the fabric is soft and luxurious, making it comfortable to wear all day. The customization is beautifully done, with crisp, vibrant colors and a thoughtful design that adds a unique, personal touch. Its the perfect blend of style and sentiment, making it a wonderful gift or a special treat for yourself. Highly recommended!Personalizationmall.com, LLC
Date: 02/19/2025
Personalization *************** your business. Wewant to personally thank you for taking the time to provide us your kind words!Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.Review fromMary S
Date: 02/15/2025
5 starsI was very pleased with what I purchased from Personalization Mall. Good quality, great service.Personalizationmall.com, LLC
Date: 02/19/2025
Personalization *************** your business. Wewant to personally thank you for taking the time to provide us your kind words!Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.Review fromJessica V
Date: 02/13/2025
5 starsThis pillow is absolutely beautiful. The picture is bold and turned out great. My daughter is going to love it. I will be purchasing more in the future.Personalizationmall.com, LLC
Date: 02/19/2025
Personalization *************** your business. Wewant to personally thank you for taking the time to provide us your kind words!Providing our customers with high quality, personalized products in an expedient manner is the hallmark of Personalization Mall.We are thrilled you turned a gift-giving occasion into a very personal memory - it has been our pleasure to serve you.Review fromAlice R
Date: 02/13/2025
5 stars***** is the best find of the year. I have purchased multiple times and have been satisfied with each purchase. Personalization with name, pictures and own words is so satisfying to see and receive. There's something for everyone and in your price range. I AM a satisfied and returning customer.Review fromDelores C
Date: 02/09/2025
5 starsOnly company to deal with for photo or imprinted projects. Great products, great customer service, very fair prices, easy to navigate web site. ********
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