About
Overview
BBB Accredited Since: 5/1/2008
Years in Business: 27
Payment methods:
We offer our Customers several convenient payment options. We accept most major credit cards including Visa, MasterCard, Discover and American Express. We also accept PayPal for your convenience. We do not accept cash, checks or COD.
BBB Accreditation & Rating
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 10/2/2000
- Business Started:
- 5/1/1997
- Business Started Locally:
- 5/1/1997
- Business Incorporated:
- 4/15/1998
- Type of Entity:
- Corporation
- Business Management:
- Ms. Kay Delfosse, Customer Care Supervisor
Additional Contact Information
- Principal Contacts
- Ms. Kay Delfosse, Customer Care Supervisor
- Customer Contacts
- Ms. Kay Delfosse, Customer Care Supervisor
- Fax numbers
- Other Fax: (630) 910-6006
- Additional Websites
- Website 1
Additional Information
- Refund and Exchange Policy
We make personalized gift-giving easy, fast and letter-perfect -- we guarantee it!
Our buyers select only the highest quality gifts, which are then customized just for you! We inspect every item again for quality and accuracy before it ships to you or someone special.
We guarantee our personalized products to be free of manufacturing errors or product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item, or immediate full refund. Understandably, personalized items cannot be accepted for return unless there is a manufacturing error or product defect. All refunds or exchanges must be made within 30 days of receipt.
We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!)
Please review your personalization and order details before submitting your order. Check spelling, dates and names carefully. You are welcome to email us at [email protected] if you have questions about personalization, before placing your order. Understandably, we are not able to accept cancellations or changes to orders once they are placed, as they are immediately sent into production. NOTE: PersonalizationMall.com also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.
Understandably, no refunds can be issued for orders delayed due to adverse weather conditions. Thank you for understanding.- Business Categories
- Online Shopping, Gift Store
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