Reviews

Review Details

• Review fromJudy W

  Date: 10/22/2023

  5 stars
  Great service! Easy to schedule online, communicated before arriving, and went right to work removing a very heavy treadmill. I wouldn't hesitate to use Load Up again and highly recommend them!
  

  LoadUp

  Date: 10/31/2023

  Thanks for the great review!

• Review fromAllison W

  Date: 10/22/2023

  5 stars
  I had a great exlerience with Load Up! The person assigned to my job, ******, was very efficient, timely, courteous and did the job without a hitch. I had a heavy couch to move down a narrow flight of stairs, and ****** did it by himself without leaving a **** on the walls by staircase or anywhere in the house. My interaction with the person in the office that I contacted first to schedule the service was also very efficient and courteous. I would definitely recommend this company after my experience!
  

  LoadUp

  Date: 10/31/2023

  Thanks for the great review!

• Review fromANNE W

  Date: 10/19/2023

  5 stars
  Notified me ahead of pickup; navigated twists and turns to get loveseat and king sized mattress/box springs out of back of my house. Very efficient and friendly.
  

  LoadUp

  Date: 10/31/2023

  Thanks for the great review!

• Review fromJoel L

  Date: 10/19/2023

  5 stars
  Efficient and on time. I'd use their junk pick-up service again.

• Review fromSandra J

  Date: 10/17/2023

  1 star
  The worst delivery service--- the company is truly skilled enough to pick up junk as included in the business name. The " independent" Co tractors assembled the bed wrond with pieced,literally upside down, broughtbto their attention by customer -- left packing debris( included in contract with ***************************** company) after for additional monies---remaining debris not collected until after 9:45 pm---- the company never reached out to check on service, so much more to say but limited,space here. **************** is not the focus of this fly by night business.

• Review fromNnenna N

  Date: 09/29/2023

  5 stars
  They picked up as scheduled, called to make sure that I am home before coming. They are very professional.

• Review fromSandra H

  Date: 09/27/2023

  5 stars
  Great company, great guys that loaded my items and quick service! *******************

• Review fromJohn G

  Date: 09/25/2023

  5 stars
  Picked up junk as promised. Exceeded my expectations. Did a great job. I,m very pleased.

• Review fromBarry Y

  Date: 09/22/2023

  5 stars
  These guys were great! I highly recommend them. Very happy with the whole experience.

• Review fromJane G

  Date: 09/21/2023

  1 star
  Loadup provided the worst removal service I have ever had the misfortune to use. If I could give negative stars, I definitely would. I strongly urge anyone looking for help with ecologically defensible disposal of goods to look elsewhere.This review is NOT to cast aspersions on the third party loaders. They did the absolutely best they could with the information they were given by Loadup. The two young men from the third party loader who arrived to take my piano were as nice as could be but had no experience with handling a baby grand. Within minutes of their arrival they succeeded in snapping off two of the legs as they tried to muscle the intact piano toward the door. They then proceeded to try to disassemble it, a task for which they had no training and not the first idea of how baby grands are put together. Nor were they physically strong enough to lift the piano sound board and associated hardware into their van but rather had to push it along a brick walkway and then wiggle it into the van from a leaning position. Their van **** panel truck) seemed inadequate for transport of such a large and bulky instrument. I was told they had bungie cords to hold the piano in place. Its hard to imagine what bungie cords strong enough to restrain a piano would look like.The coup de ***** came when I inquired as to what would be done with the piano pieces. Although Loadup had assured me via their website that as a company they are committed to recycling and would do everything in their power to keep salvageable items out of a landfill (the ivory keys, for instance) the loaders indicated that their job, per their instructions from Loadup , was to take my piano to the dump.For the $750 I paid Loadup in advance, I expected more. Had I wanted discard to a dump, I could have hired the boys from Got Junk for a lot less.