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Reviews

Customer Review Ratings

4.17/5 stars

Average of 374 Customer Reviews

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Review Details

  • Review fromStephanie C

    Date: 11/14/2023

    5 stars
    Very professional and friendly. They worked efficiently and communicated well with each other. Thank you!**********************
  • Review fromJuanita B

    Date: 11/10/2023

    5 stars
    Crew was very respectful of my home, very polite and professional. They were able to remove my items and load them on their truck very quickly and very efficiently.
  • Review fromAmanda B

    Date: 11/09/2023

    1 star
    This was a local scavenger who showed up 36 hours late. He never called, his truck has no sign, is a Richmond license plate. His beat up F150 was filled with metal. Wheelbarrow, discarded gutters, wood... My apartment complex was destroyed in June. They're making repairs now but high off his a** ******** rolled in like we're all on his time. Called company, called him, called dispatch. Just continuous lies about this obvious SUB, I mean really SUB contractor took the job. Since they never showed up Monday, as promised, and never showed up Tuesday until about _ hours late. BBB should investigate, this is a scam of a business letti v locals collect. And the worst part is at hour 37 when i was still waiting, my 76 year old mother was due at the airport, I CARRIED DOWN MY MATTRESS TO THE PARKING LOT. I DISASSEMBLED THE *** FRAME. I TRIED TO RIP THE ***** APART SO THEZE LOCAL HOSERS COULD GET AWAY ASAP. THE *** FRAME BROKE MY BIG TOE AND I HAVE NO NAIL. ALL BECAUSE I HAD TO GET IT DONE, PROMISED MONDAY DIDN'T SHOW UP AT ALL, WAS AGAIN PROMISED Tuesday BY NOON. THIS DUDE UNDER THE INFLUENCE AND HIS 80 POUNX WIFE. I HAD ALREADY DONE MIST OF THE WORK. I NOW HAVE NO TOENAIL, AND THIS SO CALLED BUSINESS GAVD MD Z 20% DISCOUNT AND AFTER ARGUING, DECIDED TO REIMBURSE ME FOR ONLY, ONLY THE **** I HAD DISASSEMBLED THE *** FRAME. THERE'S A LOT OF NUMBERS TO CALL, LOad up doesn't care snd the actual driver COULD not even be sober enough to care. They STILL CHARGED ME ROUGHLY $200. DO NOT USE THIS BUSINESS. IT'S Z FRONT FOR SCAVENGERS. Should not even have the BBB in proximity to its site.
  • Review fromSkip W

    Date: 11/09/2023

    5 stars
    Great guys, quick and polite. They arrived in the time frame and completed the task within minutes
  • Review fromBernice B

    Date: 11/06/2023

    5 stars
    LoadUp picked up a sectional sofa at the scheduled time. Very efficient. I highly recommend this service. BB
  • Review fromPamela F

    Date: 10/30/2023

    5 stars
    Great service. Efficient and personable person who picked up a recalled twin bed to haul away.
  • Review fromSean F

    Date: 10/27/2023

    5 stars
    Good communication. Great service. Expressed knowledge and experience with ***** mattress installation.
  • Review fromRichard P

    Date: 10/26/2023

    5 stars
    Excellent job! ******* and **** took away a recliner sofa, love seat, recliner chair, old CRT TV and a bunch of other ancient stuff from my basement. They were efficient, professional and knocked out a job that I could not have done on my own. I would use them again. Also, the price was very reasonable.
  • Review fromDanielle W

    Date: 10/25/2023

    5 stars
    It was great. Scheduling was easy. They were very fast and polite, great price in comparison to the other companies.

    LoadUp

    Date: 10/31/2023

    Thanks for the great review!
  • Review fromGail S

    Date: 10/25/2023

    5 stars
    Very friendly and professional. The response time was incredible, had job done the next day

    LoadUp

    Date: 10/31/2023

    Thanks for the great review!

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