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Business Profile

Exercise and Wellness

Svelte Media, Inc.

Reviews

Customer Review Ratings

2.94/5 stars

Average of 266 Customer Reviews

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Review Details

  • Review fromCarolyn T

    Date: 08/20/2024

    5 stars
    I just completed the Metabolic Flush ! And I literally lost 4 pounds in 24 hours. Woohoo! Im 62 and have been at a plateau for 6 months! On to step 2 ??

    Svelte Media, Inc.

    Date: 08/22/2024

    Hi *******,


    Congratulations on completing the Metabolic Flush and losing 4 poundswoohoo indeed! ?? We're thrilled to hear about your success, especially after hitting that plateau. Youve got this! Ready for step 2? Were here to support you every step of the way. Keep up the fantastic work!

  • Review fromColeen R

    Date: 08/19/2024

    5 stars
    I can't say enough about the Svelte training programit has truly been a life-changer for me. After struggling with my weight for years, I finally found a solution that works. The program is comprehensive, combining effective workout routines with personalized nutrition guidance, which has helped me lose weight steadily and healthily.The trainers are knowledgeable, supportive, and always there to push you to your best. They don't just focus on quick fixes but on sustainable habits that fit seamlessly into my lifestyle. The workout plans are challenging yet adaptable, making it easy to stick with them no matter my fitness level.The community aspect of the program is also a huge plus. I've met so many amazing people who are on similar journeys, and the encouragement from both the trainers and fellow participants has kept me motivated.Thanks to Svelte, I not only look better but feel better, too. I'm more confident, energized, and healthier than I've been in years. If you're looking to make a lasting change in your life, I highly recommend giving Svelte a try!

    Svelte Media, Inc.

    Date: 08/20/2024

    Hi ******,


    Thank you so much for sharing your experience! Were beyond thrilled to hear how much the Svelte program has positively impacted your life. Its wonderful that youve found both the workout routines and personalized nutrition guidance to be effective in helping you achieve your goals. Our trainers and community are here to support you every step of the way, and its amazing to know that youre feeling more confident, energized, and healthier.


    Were honored to be a part of your journey, and were excited to see your continued success! Keep up the great work!

  • Review fromChristine A

    Date: 08/16/2024

    5 stars
    Very supportive and quick to respond. All recipe books received and downloaded easy to use, l have just started and am very impressed with the high level of service and all the information to make it user friendly.

    Svelte Media, Inc.

    Date: 08/19/2024

    Hi Christine,


    Thank you for your kind review! We’re thrilled to hear that you've had a great experience with our support and that the recipe books were easy to download and use. We're here to assist you whenever you need, and we're so glad you're impressed with the service so far. Wishing you continued success on your journey!


    Love,


    Svelte Team

  • Review fromIrene S

    Date: 08/13/2024

    5 stars
    Great programs! Trainers are excellent. Support staff responds and takes care issues. Program really helps to motivate healthy living in a positive way!

    Svelte Media, Inc.

    Date: 08/15/2024

    Hi *****,
    Thank you so much for your kind words! We're thrilled to hear that youve had a positive experience with our programs, trainers, and support staff. It's great to know that our program has been motivating you towards a healthier lifestyle. If theres ever anything more we can do to support your journey, dont hesitate to reach out!


    Wishing you continued success and positivity!

     

    Love,

    Svelte Team

  • Review fromMelissa L

    Date: 08/12/2024

    5 stars
    Im thrilled with the Svelte programsthey're reasonably priced and provide excellent support. **************** was quick and helpful with a pricing issue I had. The program offers a variety of options to suit different commitment levels, time constraints, exercise experience, and food prep skills. Theres also a supportive community with many success stories. Im seeing great results and plan to continue making this a lifestyle change because I feel amazing!

    Svelte Media, Inc.

    Date: 08/13/2024

    Hi, *******.

     

    Thank you so much for your wonderful feedback! We're delighted to hear that you're enjoying the Svelte programs and finding them to be a great fit for your lifestyle. It's fantastic to know that our customer service team was able to assist you quickly and that you're seeing such positive results. Your commitment and success are truly inspiring, and we're thrilled to be a part of your journey toward a healthier lifestyle. If you ever need anything, we're here for you. Keep up the amazing work!


  • Review fromKathy M

    Date: 08/11/2024

    1 star
    I signed up for a $29 one time fee and ended up being charged from March Through currently $49 a month. I am on a very fixed budget and cannot afford these charges. Had I known this would happen I would not have paid the $29. I was unaware that they would be signing me up for a $49 monthly membership/subscription to receive multiple texts per day of the Advertisements saying how to lose weight and drink this and drink that eat this but not that etc.. I am very displeased. I can find no phone number to cancel this subscription and hope to get resolved with a full refund. I dont know where to go to find out or I would just call and not put out a review like this. I am very disappointed and unhappy.

    Svelte Media, Inc.

    Date: 08/12/2024

    Hello there,

    I hope this email finds you well. I want to sincerely apologize for the inconvenience and frustration you've encountered with our program's billing. Your experience is certainly not reflective of the quality of service we strive to provide, and we're committed to addressing this matter promptly.

    The membership is indeed optional and requires active selection on the following page after purchasing One and Done or MetaBoost. This additional membership offers a range of benefits and is billed at $49 per month starting once the free trial period concludes. We appreciate your honesty in sharing your concerns. I want to assure you that your feedback is invaluable to us, and we are actively working to prevent such situations from occurring in the future. Additionally, we would like to clarify that the recurring charges you experienced are likely associated with a subscription that you may have inadvertently signed up for during the registration process. We sincerely apologize for any confusion or lack of clarity in our communication.

    To underscore our commitment to your satisfaction, we are thrilled to remind you of our 60-day guarantee.

    Our 60-Day Guarantee: Your Peace of Mind

    We take great pride in the effectiveness and excellence of our training programs and products. If, for any reason, you find that our offerings do not meet your expectations within the first 60 days of your purchase, we invite you to reach out to us. Our dedicated support team is here to assist you every step of the way.

    How to Reach Us:

    Should you have any questions or concerns, or if you simply wish to explore how to make the most out of your Svelte Training experience, please do not hesitate to contact us. You can reach our friendly and knowledgeable support team via email at ******************************************* We are committed to ensuring your journey with us is seamless and rewarding.

    To assist you with the cancelled and refund process, I've initiated the necessary steps. Please allow a few business days for the refund to be processed and reflected in your account.

    If you have any further questions or if there's anything else you'd like to discuss, please don't hesitate to reach out. We're here to help, and we appreciate your patience as we work to ensure a positive resolution for you.

    Thank you for giving our program a try, and we hope to have the opportunity to serve you better in the future.
  • Review fromJulie B

    Date: 08/09/2024

    5 stars
    I lost my password and could not get on to the site. I emailed and within a short time they responded and reset my password. Great customer service.Happy customer.

    Svelte Media, Inc.

    Date: 08/12/2024

    Hello *****,

     

    Thank you for sharing your experience! We're glad to hear that our customer service team was able to assist you quickly in resetting your password. Your satisfaction is our priority, and it's great to know you're a happy customer. If you ever need anything else, we're here to help!


    Best,
    The Svelte Team

  • Review fromDiane S

    Date: 08/07/2024

    5 stars
    Hi! In December I was diagnosed with diabetes, high cholesterol and high triglycerides. I started your weight loss program in January. Well, yesterday I saw my cardiologist and he said I HAVE A CLEAN BILL OF HEALTH!!!and I LOST 20 POUNDS!!!Although I still have ***** more pounds to go, I will succeed!!!Thank you so very much **************************************************** Training and **** and the whole team for making this possible ??????

    Svelte Media, Inc.

    Date: 08/12/2024

    Hi *****,

    Thank you so much for sharing your incredible journey with us! We're thrilled to hear about your amazing progress and that our program has helped you achieve such remarkable health improvements. Losing 20 pounds and getting a clean bill of health from your cardiologist is truly inspiring! Were confident that with your determination, youll reach your goal of losing the remaining ***** pounds.
    Your success is what drives us, and were honored to be a part of your journey. If you ever need anything, our team is here to support you every step of the way.


    Keep up the fantastic work!

  • Review fromKathleen H

    Date: 08/05/2024

    5 stars
    I had a problem a d they were very quick to respond and did so kindly and professionally.

    Svelte Media, Inc.

    Date: 08/13/2024

    ********************. Thank you so much for sharing your experience! We're thrilled to hear that our team was able to assist you quickly and professionally. Your satisfaction is our top priority, and we're always here to help whenever you need it. If you have any further questions or need anything else, please don't hesitate to reach out. Thanks again for choosing Svelte Training!


  • Review fromVickie H

    Date: 08/03/2024

    5 stars
    Meredith S. and the Svelte programs have been great. I have been successful with great weight loss, inches gone and blood work improving at my 3 month check ups. My doctor is pleased. The programs are lots of prep but the foods are great. The exercise is very easy to get into a daily routine. I've had NO problems with charges that are jot supposed to be on my acct by simple reading things before you click and agree. My doctor and myself give this program a hard thumbs up.

    Svelte Media, Inc.

    Date: 08/05/2024

    Hi, ******. Thank you so much for sharing your positive experience with *************************** and the Svelte programs! We're thrilled to hear about your success with weight loss, reduced inches, and improved blood work at your 3-month check-**** It's fantastic that your doctor is pleased with your progress.
    We appreciate your feedback on the program's meal preparation and exercise routines, and we're glad to hear that you've found them easy to incorporate into your daily routine. Your attention to detail when reviewing charges is also commendable and helpful advice for others.


    We're grateful for your support and the hard thumbs up from both you and your doctor. Keep up the great work, and don't hesitate to reach out if you need any assistance. Thank you for being a part of the Svelte community!

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