Reviews

Review Details

• Review fromKristin M

  Date: 08/03/2024

  5 stars
  I have been extremely happy with the programs that I've chosen through the Svelte system. They are reasonably priced, and when I had a pricing issue in the beginning, they were easy to contact and correct the issue. **************** is very helpful and friendly, and you don't wait on hold forever! The program itself has a variety of options to help you get started and stick with it, regardless of your commitment level, free time per day, exercise experience, food prep skills, etc. There is something for everyone. There is also a ****************** where many people find support and encouragement. There are so many success stories that I can't believe the rating here isn't higher! I'm achieving success, as are so many other people, and I'm going to keep it up as a lifestyle change because I feel amazing and want to keep that going!
  

  Svelte Media, Inc.

  Date: 08/05/2024

  ******************. Thank you for sharing your wonderful experience with the Svelte system! We're delighted to hear that you are extremely happy with the programs and find them reasonably priced. It's great to know that our customer service team was able to quickly and efficiently resolve your initial pricing issue.
  We strive to offer a variety of options to accommodate everyone's unique needs, whether it's your commitment level, free time, exercise experience, or food prep skills. We're glad that you find value in our ****************** and the support and encouragement it provides.
  Your success story and positive feedback are truly motivating, and we hope it inspires others as well.

  We're committed to helping you continue feeling amazing and achieving your goals. If you ever need any assistance, please don't hesitate to reach out. Keep up the great work, and thank you for being a part of the Svelte community!

• Review fromAnnette S.

  Date: 08/02/2024

  5 stars
  I've been using the One and Done Program and it works great! The exercises are effective and easy to follow, fitting perfectly into my busy schedule. Additionally, the customer service representatives are reliable and very helpful. Highly recommend!
  

  Svelte Media, Inc.

  Date: 08/05/2024

  Hi, *******. Thank you so much for your positive feedback! We're thrilled to hear that the One and Done Program is fitting well into your busy schedule and delivering great results. Our customer service team is always here to help, and we appreciate your kind words. If you need any further assistance or have any questions, please don't hesitate to reach out. Happy training!
  
  
  

• Review fromIshuannette O

  Date: 08/01/2024

  5 stars
  Hello, my fabulous Svelte Family, soooooo here is the update on my fitness and weight loss journey. This one its funny but true. I recently went to ********* *****, I visited ****** a beautiful sea front old world style town. I stayed in a hotel located at a ******* All I can say is that it was magical.Although I did my Svelte routine every single day I have to admit that I eat more than usual but mostly seafood?????? and Mediterranean cuisine, it was to say the least Delicious ??. So when I got back home ?? I went to buy me some clothes and I really like a pair of pants I tried them on and they were just a ****** tight but fit me quite comfortably. I bought them and left the store thinking "I gained some weight on my trip " I thought that the pants were size 3, I never double checked, when I got home I realized that for the first time in my adult life I fixed into a size 2 pants.Woooooooo hoooooooo.Thank you Svelte ?? ?? ????When I Started this wonderful program and became part of the Svelte Family, I was 169 pounds and I used to wear size ***** tight pants. That was a year and 5 months ago, today I have managed to stay fit and healthy.
  

  Svelte Media, Inc.

  Date: 08/05/2024

  Hi, Ishuannette. Thank you so much for sharing your incredible journey with us! Your story is truly inspiring and shows the amazing results that dedication and the Svelte program can bring. We're thrilled to hear about your magical trip to ********* and Sitges, and even more excited about your new size 2 pants!

  
  Your commitment to the Svelte routine, even while enjoying delicious Mediterranean cuisine, is commendable. Congratulations on your fantastic progress from size ***** to size 2!
  Keep up the great work, and were here to support you every step of the way. ????????

• Review fromColleen B

  Date: 07/28/2024

  5 stars
  I am very impressed with Svelte's MetaBoost and ABTC programs. 6 months ago I decided that I needed to get into a healthier state and found Svelte offering a good combination of dietary guidelines and exercise programming. The meal plans are based on healthy foods that can be found in most grocery stores and the exercises range from easy to challenging depending on the customer's ability level. Since joining I have lost several inches and 50 pounds. My recent physical showed that my cholesterol numbers have improved greatly as has my bone density. I am no longer in the obese category but have hit the healthy range. Hooray! My doctor is pleased and I have been able to reduce my medications! I view this as a 'better health plan' not a diet plan and physically feel so much better. Although some changes may be noticed in only the first few days, this is not a miracle potion and the customer has to be willing to put in the effort and stay the course.
  

  Svelte Media, Inc.

  Date: 07/29/2024

  Hi, *******.Thank you for sharing your experience! We're thrilled to hear about your success with Svelte's MetaBoost and ABTC programs. Losing several inches and 50 pounds, improving your cholesterol, and enhancing your bone density are incredible achievements. It's wonderful to know that you've reached a healthier state and reduced your medications.

  We appreciate your insight into our meal plans and exercise programs. You're right, achieving better health requires effort and commitment, and we're glad to see your dedication paying off.
  If you have any questions or need further assistance, please provide your email so we can connect directly.

  
  Love,

  The Svelte Team

• Review fromCynthia D

  Date: 07/27/2024

  1 star
  I have emailed several times to have you STOP charging my account and yet you continue to charge me $58 a month, even though you SAY you have cancelled the account! We are now into the fifth month of charges! I would never recommend this company! Be very wary!
  

  Svelte Media, Inc.

  Date: 07/29/2024

  Hello there,
  
  I hope this email finds you well. I want to sincerely apologize for the inconvenience and frustration you've encountered with our program's billing. Your experience is certainly not reflective of the quality of service we strive to provide, and we're committed to addressing this matter promptly.
  
  The membership is indeed optional and requires active selection on the following page after purchasing One and Done or MetaBoost. This additional membership offers a range of benefits and is billed at $49 per month starting once the free trial period concludes. We appreciate your honesty in sharing your concerns. I want to assure you that your feedback is invaluable to us, and we are actively working to prevent such situations from occurring in the future. Additionally, we would like to clarify that the recurring charges you experienced are likely associated with a subscription that you may have inadvertently signed up for during the registration process. We sincerely apologize for any confusion or lack of clarity in our communication.
  
  To underscore our commitment to your satisfaction, we are thrilled to remind you of our 60-day guarantee.
  
  Our 60-Day Guarantee: Your Peace of Mind
  
  We take great pride in the effectiveness and excellence of our training programs and products. If, for any reason, you find that our offerings do not meet your expectations within the first 60 days of your purchase, we invite you to reach out to us. Our dedicated support team is here to assist you every step of the way.
  
  How to Reach Us:
  
  Should you have any questions or concerns, or if you simply wish to explore how to make the most out of your Svelte Training experience, please do not hesitate to contact us. You can reach our friendly and knowledgeable support team via email at ******************************************* We are committed to ensuring your journey with us is seamless and rewarding.
  
  We apologize for the frustration and inconvenience you've experienced. We normally offer a 60-day money-back guarantee, but as a one-time courtesy, we have extended it and refunded 4x$49 to your account.

  We want to ensure this matter is resolved and appreciate your patience. If you have any further concerns, please provide your email so we can address them directly and ensure no more charges occur.

  
  Best regards,
  The Svelte Team

• Review fromChristina H

  Date: 07/22/2024

  5 stars
  This company has been wonderful, it had to deal with me asking for refunds of several purchases through several emails. They were prompt and courteous at all times. They gave me the refunds promised and also offered much more each time we interacted. I recommend the products they sell dispite the fact I can't make use of them right now.
  

  Svelte Media, Inc.

  Date: 07/24/2024

  **********************. Thank you so much for your kind words! We're glad to hear that our team was able to assist you promptly and courteously with your refund requests. We strive to provide the best customer service possible, and it means a lot to us that you would recommend our products. If you ever decide to use them in the future, we're here to help!
  

• Review fromBob J

  Date: 07/22/2024

  5 stars
  The Svelte program is exactly what I needed. The exercises are simple yet effective, and I love the meal plans. The customer service team has been wonderful, always quick to respond and very helpful. I've already lost 4 pounds and feel great. This program is a winner!
  

  Svelte Media, Inc.

  Date: 07/25/2024

  Hi, ***. Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the Svelte program and finding the exercises and meal plans effective. It's fantastic to know that our customer service team has been able to assist you promptly and helpfully. Congratulations on your progress so far! If you need any further support or have any questions, please feel free to reach out. Keep up the great work!
  

  Love
  The Svelte Team

• Review fromHolly T

  Date: 07/18/2024

  5 stars
  Totally recommend this program. I Ive been a member for over six years. The program really works if you stick with it. I like the flexibility of the food choices, and the workout programs. I have purchased several of their programs and each one works if you stick with it and when you dont you can just get right back up and start again. I enjoy the ******** workouts and the variety of the workouts. I like the fact that I can pick and choose which part of the body I want to work out that day and how many times. I have rheumatoid arthritis and these workouts give me good mobility and I am building muscle and reducing body fat. Coach ****, *****, and **** are always very encouraging and respond to your request or likes quickly. The office also gets back to you if you have a question or need additional information. I highly recommend this program.
  

  Svelte Media, Inc.

  Date: 07/25/2024

  **************. Thank you so much for your glowing review! Were delighted to hear about your positive experience with the Svelte program over the past six years. Its wonderful to know that the flexibility of our food choices and workout programs has been beneficial for you, especially with your condition of rheumatoid arthritis. Were thrilled to hear that youre enjoying the ******** workouts and the variety they offer, allowing you to target specific areas and tailor your workout to your needs.

  
  Coach ****, *****, and **** will be pleased to hear your kind words about their encouragement and responsiveness. Our office team also appreciates your recognition of their support. Your recommendation means a lot to us!

  
  If you have any further questions or need additional information, please feel free to reach out. Keep up the fantastic work!

  
  Love,
  The Svelte Team

• Review fromCece C

  Date: 07/18/2024

  5 stars
  Wonderful program! I am enjoying the changes that I am experiencing so far. I am only on day two but have already lost 4 pounds. I feel lighter and a lot healthier! I highly recommend this program and am glad I started it.
  

  Svelte Media, Inc.

  Date: 07/25/2024

  Hello Cece,

  Thank you for your wonderful feedback! We're thrilled to hear that youre already experiencing positive changes and feeling healthier after just two days on the program. Losing 4 pounds is an excellent start, and were glad to hear youre enjoying the journey.

  
  Your recommendation means a lot to us. If you have any questions or need further assistance, please feel free to reach out. Keep up the great work, and were excited to see your continued progress!
  

  Love,
  The Svelte Team

• Review fromMaría F

  Date: 07/07/2024

  1 star
  Porque me estn cobrando 49$ sin mi permisoooo esto que es???? Agradezco no sigan cobrando a mi cuenta y regresen mi di deseo que decepcin que hagan esooo. Mi esposo compr esos productos. Y ahora nos ***** cuenta que estn haciendo esos cobros
  

  Svelte Media, Inc.

  Date: 07/08/2024

  
  Hola,
  Lamentamos mucho la situacin que ests enfrentando. Para poder ayudarte mejor y resolver este problema lo antes posible, por favor envanos tu direccin de correo electrnico. As podremos revisar tu cuenta y asegurarnos de que se cancele cualquier suscripcin no deseada y se procese el reembolso correspondiente.
  Gracias por tu paciencia y comprensin.