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Business Profile

Exercise and Wellness

Svelte Media, Inc.

Reviews

Customer Review Ratings

2.93/5 stars

Average of 268 Customer Reviews

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Review Details

  • Review fromCarrie D

    Date: 07/28/2025

    1 star
    Zero Stars! I entered my info thru a ******** ad, including CC to receive something for ***** and received Nothing. not an email with a link, nothing in the mail, nor a confirmation that I had ordered anything. The website jumped to another page about membership for $49 to which I Did Not want to join and could not find a box that said No Thanks I dont want this or any other way to decline the offer. At that point I closed the page. Later I find my CC is charged $29 and $49 without my permission. ****** learned, go back and delete your info dont just exit the page. Today I find another charge for $49 even tho I opened a dispute with my bank. I find out here from reading reviews its a diet plan for which I Never would have purchased!This company is a total scam starting with their ads to sign up!
  • Review fromViola T

    Date: 07/23/2025

    5 stars
    Let me start by saying, there is not enough stars up there to show my true appreciation. ***. I came across the Metaboost Connection by scrolling through reels on ********. I came across ********************* speaking about the program. I like her so I thought I would listen. Although, I thought it was just another get-rich-quick, I still wanted to hear it. I ended up purchasing the program because the price was within my budger. Something about Tamron made me stay and then I watched Mere on the video. I watched it all the way through and was skeptical. I purchased the plan on July 10th weighing in at 217 lbs at age 65. I didn't began right away because I had to do some shopping. I got everything in order and followed the 24 hour fat blast instructions. Well baby, I am down 3 lbs after beginning on 7/20. This is so real for me. I sent them emails asking them not to bother me at all via nothing. Today, I emailed them asking them to bother me. I want it all. People, EVERYTHING IS TOTALLY FREE. The shopping list, the food substitution list, the one for one list, the exercise videos, the smoothie videos are free and they have to be about 2 to 3 months worth of smoothie recipies, all FREE. There are low impact videos and high- impact videos. Mere is that girl I promise. I ma going to tell everybody I know about this program,and guess what, once a member, always a member. I know I did not discover all that there is on that app. I know that there is more because I stumbled across a wealth of health just by clicking on the links in the free app and watching the free videos. I AM SO EXCITED THIS IS SO AMAZING. Its been a long time since I felt this good, even the stress is down.I have energy yall. I believe in God, and I am certain that He led me to this program.. It is not a get-rich scheme, it is definitely a wealth of health and the cost is so low for something so very valuable. Thank you ******** and ****** **** and the entier team at Metaboost Connection. I SIMPLY LOVE IT!

    Svelte Media, Inc.

    Date: 07/24/2025

    Hello, *****. Wow! Thank you so much for sharing your incredible journey and kind words! ?? Were thrilled to hear how much value youve found in the Metaboost program and that youre already seeing results and feeling energized. Your positivity and excitement are contagious, and it truly means the world to us that youre spreading the word!


    Keep up the fantastic workwere here to support you every step of the way. If you ever need anything, dont hesitate to reach out to us at ******************************************* ???

  • Review fromJanet B

    Date: 07/18/2025

    1 star
    My wife through a ******** add thought she was getting some sort of diabetic cure called Metaboost. She had no idea she was agreeing to join a club that charges ***** a month for a newsletter! I have also left a review on ********. This started in Dec of 2024. It is now July if 2025! I have discussed this with Discover Card and have opened a fraudulent investigation. I've requested a full refund. My wife has never signed into the website or used any of the product. I will continue with the fraud investigation untill something gets done!

    Svelte Media, Inc.

    Date: 07/21/2025

    Hi, upon checking this was already cancelled and 60-day money back guarantee has been applied. Were sorry to hear about your frustration. We want to assure you that we are not a scam, and in an effort to avoid confusion, we have a two-step verification process for adding the program to your dashboard. To help you assuage the situation, I extended our 60-day money back guarantee to 120-day, so I refunded another 2x$49 back to your original payment method. 
  • Review fromJolene C

    Date: 07/16/2025

    1 star
    0 stars if it were an option! this is a scam. I have called the credit card company, got a new credit card, and somehow they have the new credit card number and continue to charge the card!

    Svelte Media, Inc.

    Date: 07/18/2025

    Hi there,

    Thank you for contacting Svelte Training.

    I apologize for the inconvenience. I am happy to help.

    Could you please let me know the email address you use to purchase the program? I tried to search for your email address on our system but I did not find any record of a purchase.

    If you could provide your first name and last name used to place the order, or the order ID number of your purchase program that would be very helpful.

    Any information you can give to me would be appreciated. I look forward to your reply as I would love to help.

    Feel free to reach out if you need further assistance.
  • Review fromTammy W

    Date: 07/14/2025

    1 star
    I was charged and never received anything. There is no way to reach them by phone. This must be a scam.

    Svelte Media, Inc.

    Date: 07/18/2025

    Hello, *****. I will have our team to call you asap to assist you with your logins and how to access your programs. We are sorry for the inconvenience. 
  • Review fromSherrel M

    Date: 06/21/2025

    1 star
    They cont billing my banking account after cancellation. Misleading advertising.

    Svelte Media, Inc.

    Date: 06/22/2025

    Hello there,

    I hope this email finds you well. I want to sincerely apologize for the inconvenience and frustration you've encountered with our program's billing. Your experience is certainly not reflective of the quality of service we strive to provide, and we're committed to addressing this matter promptly.

    The membership is indeed optional and requires active selection on the following page after purchasing One and Done or MetaBoost. This additional membership offers a range of benefits and is billed at $49 per month starting once the free trial period concludes. We appreciate your honesty in sharing your concerns. I want to assure you that your feedback is invaluable to us, and we are actively working to prevent such situations from occurring in the future. Additionally, we would like to clarify that the recurring charges you experienced are likely associated with a subscription that you may have inadvertently signed up for during the registration process. We sincerely apologize for any confusion or lack of clarity in our communication.

    To underscore our commitment to your satisfaction, we are thrilled to remind you of our 60-day guarantee.

    Our 60-Day Guarantee: Your Peace of Mind

    We take great pride in the effectiveness and excellence of our training programs and products. If, for any reason, you find that our offerings do not meet your expectations within the first 60 days of your purchase, we invite you to reach out to us. Our dedicated support team is here to assist you every step of the way.

    How to Reach Us:

    Should you have any questions or concerns, or if you simply wish to explore how to make the most out of your Svelte Training experience, please do not hesitate to contact us. You can reach our friendly and knowledgeable support team via email at ******************************************* We are committed to ensuring your journey with us is seamless and rewarding.

    In regard to your review, we understand that this has been a distressing experience, and we genuinely want to make things right for you. Once the issue is resolved to your satisfaction, we kindly ask if you would consider updating or removing your review. Your feedback helps us improve, and we want to ensure that your experience aligns with the high standards we set for ourselves.

    To better assist you, I have cancelled your subscription and refunded the 2x$49 charges back to your original payment method. 

    If there is anything we can do to rectify this situation or assist you further, please don't hesitate to reach out to me directly or through our customer care team. Your satisfaction is important to us, and we're committed to addressing your concerns.


    Thank you for bringing this to our attention, and we appreciate your understanding and patience.
  • Review fromMarcia E

    Date: 06/03/2025

    1 star
    I would leave no stars if possible. This is a scam!!! The web page has many offers all jumbledtogether, so the consumer is not sure of what they are looking at. I sent an emailmail to cancel and was advised that I would only be able to cancel 12 hours prior to the end of the 7 day trial period!! What a scam!!!! The should be investigated!!!!
  • Review fromTina T

    Date: 05/28/2025

    2 stars
    First thing is the billing. I got called from my credit card about a charge that didn't look right. They were charging without my concent. The other thing is 3 days or so my email had about 40 things that were signed up for which I didn't do si guess they sell your info. The power shots I paid extra for because I thought they were actual power shots are just recipes to make your own. I canceled immediately. Total ripoff

    Svelte Media, Inc.

    Date: 06/01/2025

    Hello, ****. Thank you for your feedback, and we're genuinely sorry for the frustration you've experienced.We want to assure you that we never charge without consent. Our main program is a one-time payment, and any additional options such as Power Shots are entirely optional and explained during checkout. The Power Shots are recipe-based guides, not physical products, and we apologize if that wasnt made clear enough.


    Regarding emails, we never sell user information. If you received unexpected emails, it may have been a result of preferences selected during sign-up, which can be adjusted anytime.
    Please reach out to us at ****************************************** wed like to investigate your case further and help make this right.

     

     

  • Review fromEvelyn O

    Date: 04/24/2025

    5 stars


    I am amazed at the results. I printed the information and food plan. I stuck to Day zero perfectly. I had slight modifications in the first 3 days. Over Easter and a family birthday I did not stick to it fully, but I'm back on track for the last two days. The results are absolutely amazing. I love, love, love this program! The food is healthy, simple to follow instructions for preparation, Understanding the benefits from the foods recommended is empowering. I can see myself doing this program for the rest of my life. It's a body mind and Spirit rejuvenation.

    Svelte Media, Inc.

    Date: 04/28/2025

    Hi, ******. Thank you so much for sharing your experience! We're thrilled to hear about your amazing results and how much you're enjoying the program. It's wonderful to know youre finding the food plan simple, empowering, and sustainable for the long term. Remember, it's all about progress, not perfection and you're doing an incredible job! If you ever need any support along the way, feel free to reach out to us at ******************************************* We're here for you!

     

     

  • Review fromMARGIE C

    Date: 04/14/2025

    2 stars
    Hello the same thing happened to me . I even canceled it and it showed that it was but now as of today my card showed a ***** Not good at all!

    Svelte Media, Inc.

    Date: 04/16/2025

    Hello there,

    I hope this email finds you well. I want to sincerely apologize for the inconvenience and frustration you've encountered with our program's billing. Your experience is certainly not reflective of the quality of service we strive to provide, and we're committed to addressing this matter promptly.

    The membership is indeed optional and requires active selection on the following page after purchasing One and Done or MetaBoost. This additional membership offers a range of benefits and is billed at $49 per month starting once the free trial period concludes. We appreciate your honesty in sharing your concerns. I want to assure you that your feedback is invaluable to us, and we are actively working to prevent such situations from occurring in the future. Additionally, we would like to clarify that the recurring charges you experienced are likely associated with a subscription that you may have inadvertently signed up for during the registration process. We sincerely apologize for any confusion or lack of clarity in our communication.

    To underscore our commitment to your satisfaction, we are thrilled to remind you of our 60-day guarantee.

    Our 60-Day Guarantee: Your Peace of Mind

    We take great pride in the effectiveness and excellence of our training programs and products. If, for any reason, you find that our offerings do not meet your expectations within the first 60 days of your purchase, we invite you to reach out to us. Our dedicated support team is here to assist you every step of the way.

    How to Reach Us:

    Should you have any questions or concerns, or if you simply wish to explore how to make the most out of your Svelte Training experience, please do not hesitate to contact us. You can reach our friendly and knowledgeable support team via email at ******************************************* We are committed to ensuring your journey with us is seamless and rewarding.

    In regard to your review, we understand that this has been a distressing experience, and we genuinely want to make things right for you. Once the issue is resolved to your satisfaction, we kindly ask if you would consider updating or removing your review. Your feedback helps us improve, and we want to ensure that your experience aligns with the high standards we set for ourselves.

    To better assist you, we have cancelled your subscription and refunded $49. 


    Thank you for bringing this to our attention, and we appreciate your understanding and patience.

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