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Business Profile

Exercise and Wellness

Svelte Media, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.9

Average of 271 Customer Reviews

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Review Details

  • Tanya M

    Date: 11/19/2022

    Very misleading products. I was charged $30 and harrassed via email to purchase a lifetime access program which I did not purchase however was charged for anyhow at $51 days after my initial $30 purchase. I was told that I signed up for a trail when I purchased the first product. If I signed up for it as purchase, why the emails begging me for the membership I was then charged for? This is very misleading and near fraudulent. Please refund my money!!

    Svelte Media, Inc.

    Date: 12/15/2022

    Thanks for reaching out to us. We are deeply sorry to hear that you had this bad experience. After looking into your account we see that you have canceled your subscription almost midway of November 2022. As you know we are always happy and willing to honor a refund request within our 60-day money-back guarantee period. In line with this I see that a full refund for the One Minute Abs + Svelte Life Series had been processed for you already. Please note that when you purchased the program, you were given the option to sign up for the 7-day free trial of this program you have recently been charged for. You will only have been charged if you did not cancel the program right after consuming the 7-day free trial. I can confirm here that the refund for this has been taken cared of. Again, we are very sorry for the confusion this may have caused. I hope you accept this apology from all of us!

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