Reviews

Review Details

• Review fromDonna D

  Date: 09/17/2022

  1 star
  Ive been on metaboost connection for 2 months. The first week I lost 6 lbs but after the first week Ive been up n down the same 3 lbs. it says this way of eating is supposed to combat that problem but it hasnt worked for me at all. Im very disappointed. So dont do this way of eating if you want to lose weight because it doesnt work even doing everything they ask. Theres also not enough info on how to combine foods and how much to eat each day. I was told to repeat the 10 days till you lose all your weight but no info for after. Doesnt matter anyways cause I cant lose on it.
  

  Svelte Media, Inc.

  Date: 10/15/2022

  Hey there! I am so sorry to hear that you are not having the best experience. We are willing to help in any way that is possible and I'd encourage you to give our customer service team a call to make sure we can give you the support that you need! As well as more information on the program to better help you on this journey. If you are still not satisfied with the program, we are always willing to honor a refund request within our 60-day money-back guarantee period.

• Review fromRaphaela R

  Date: 09/16/2022

  1 star
  I signed up this morning I was charged $61.16 ********** Dollars and $296.84 ********** dollars I got emails I had a quick look at the program decided it really was not for **** tried to cancel however I keep getting told I dont have an active subscription.I tried to call the US number given and was advised it had been disconnected.I have been in touch with my bank with the aim of getting my money back.
  

  Svelte Media, Inc.

  Date: 10/15/2022

  Hey there! I am so sorry for the confusion caused! The MetaBoost and One and Done programs both involve a one-time fee of $29. It looks like you also opted for the lifetime access of our Accelerated Body Transformation Club membership. This is something that is voluntary and had to be selected on the following page after you purchased One and Done or MetaBoost. We understand that in some cases a customer may miss that, but I apologize for any inconvenience this may have caused. I see that you have received a refund for the Accelerated Body Transformation Club membership that you purchased. We're always sad to see our customers go but when they have made their decision we always try to honor it! I hope you accept this apology from all of us!

• Review fromTheresa Q

  Date: 09/07/2022

  2 stars
  Video goes on and on repeats itself too many times before getting to the point. She says and its stated its a short presentation But think about it: how do you define short? Its not short! The 30 second quiz is pretty generic. The superfoods arent uniqueavocado, ginger, cinnamon, flax seeds, etc. are foods most people already know about. Ordering confusing, so Im out!

• Review fromJoan P

  Date: 08/22/2022

  1 star
  The concept is good and a lot of good info on eating. However the $29 quickly turns into $450 and more. Takes forever for the initial info video to complete and ordering is very confusing. Info is not easy to manage into an organized manner. Tried to order one megagreen and was charged for 6. Took 3 operators to get it figured out. They were all nice and willing to help and we did get it refunded. I was really eager to try this but the support line does not instill confidence as they are hard to understand and continually checking with their supervisors for advise. Support email said I didn't have an account.....hmmmm. I was charged but don't have an account? I was not impressed with any of the support options. Exercises that are free are nothing I haven't seen before. Sorry Mere. Love the concept and it is evident a lot of work went into the program but support process shut the door for me. As well as the constant additional costs. Seems a bit scammy.
  

  Svelte Media, Inc.

  Date: 09/26/2022

  Hey there! So sorry for the confusion caused! The MetaBoost and One and Done programs both involve a one-time fee of $29. It looks like you also opted for the lifetime access of our Accelerated ************************ membership. This is something that is voluntary and had to be selected on the following page after you purchased One and Done or MetaBoost. We understand that in some cases a customer may miss that, but I apologize for any inconvenience this may have caused. I see that you have received a refund for both of the products that you purchased. We're always sad to see our customers go but when they have made their decision we always try to honor it! I hope you accept this apology from all of us!

• Review fromDebra L

  Date: 08/18/2022

  1 star
  They have been stealing Money monthly for some. Magazine they say I subscribed to *****. I have never even ****************** nor would I agree to such ********. I have been robbed out of ******.
  

  Svelte Media, Inc.

  Date: 08/20/2022

  Hey there! So sorry for the unexpected charges! The MetaBoost and One and Done programs both involve a one-time fee of $29. It looks like you also opted for the 7-day free trial of our Accelerated Body ******************* membership. This is something that is voluntary and had to be selected on the following page after you purchased One and Done or MetaBoost. The membership is billed at $49 per month starting when your free trial period is over. We understand that in some cases a customer may miss that, but I've taken it upon myself to honor our 60-day money-back guarantee period. That's not all, given the circumstance we have doubled that in your case and extended it to 120 days (twice the normal amount). We are willing to help in any other way that is possible. We know this isn't much but we've also given you lifetime access to a couple of our amazing programs!