Reviews

Review Details

• Review fromTerressa B

  Date: 03/03/2024

  1 star
  I have not received a single thing from this company yet, but they sure took my money. If they answer my telephone message I just left them I will send a great review, but until then....
  

  Svelte Media, Inc.

  Date: 03/05/2024

  Hi ******,
  
  
  
  Thank you for contacting Svelte Training.
  
  
  
  I apologize for the inconvenience. I am happy to help.
  
  
  
  Could you please let me know the email address you use to purchase the program? I tried to search for your email address on our system but I did not find any record of a purchase.
  
  
  
  If you could provide your first name and last name used to place the order, or the order ID number of your purchase program that would be very helpful.
  
  
  
  Any information you can give to me would be appreciated. I look forward to your reply as I would love to help.
  
  
  
  Feel free to reach out if you need further assistance.

• Review fromMatt T

  Date: 02/28/2024

  1 star
  I see these thieves charge my account 2 months in a row. I dont even know who they are or what kind of service they provide. They are just hoping people dont check their bank accounts. This company steals from people and gives them absolutely nothing. If you are going to steal from me at least give me a product. Theres nothing lower than a thief, maybe a muderer.
  

  Svelte Media, Inc.

  Date: 02/29/2024

  Hi ****,
  
  Thank you for contacting Svelte Training.
  
  I apologize for the inconvenience. I am happy to help.
  
  Could you please let me know the email address you use to purchase the program? I tried to search for your email address on our system but I did not find any record of a purchase.
  
  If you could provide your first name and last name used to place the order, or the order ID number of your purchase program that would be very helpful.
  
  Any information you can give to me would be appreciated. I look forward to your reply as I would love to help.
  
  Feel free to reach out if you need further assistance.

• Review fromMary B

  Date: 02/26/2024

  5 stars
  I bought into this program in Nov 2023. I applied what I learned from reading the information provided with the program. I had all my questions addressed to my satisfaction. I found it easy to communicate with Svelte with prompt replies to my inquiries. The program is very easy and adaptable using foods you are familiar with. Easy prep and clean up with simple delicious recipes. Honestly this program is pretty amazing and offers A LOT for your money. It works if you work it.
  

  Svelte Media, Inc.

  Date: 02/27/2024

  Hello ****,

  Thank you for sharing your experience with the Svelte program! We're delighted to hear that you found the program informative, easy to follow, and adaptable to your lifestyle. It's fantastic to know that you had your questions addressed promptly and that you found the communication with our team efficient.

  We strive to provide our customers with valuable resources and support to help them achieve their health and fitness goals, so we're thrilled to hear that you found the program to be amazing and worth the investment.

  
  If you ever have any further questions or need assistance along your journey, please feel free to reach out to us. We're here to support you every step of the way!

• Review fromTracy V

  Date: 02/23/2024

  5 stars
  I am 47 years old and it's so hard to find a program that has actually worked. The Svelte program is amazing. I am able to do the exercises even with my shoulder and back injuries. Also what I love is there is so much variety for the meal plans. I lost so much weight and kept if off. Once I stopped loosing weight and wanted to loose more I chose another option and lost more weight with the new plan. All the meal plans are easy to follow and not costly and taste great. I am still on following this plan and have made some of it part of my every day life.
  

  Svelte Media, Inc.

  Date: 02/26/2024

  Hello *****.  We are  thrilled to hear about your positive experience with the Svelte program! It's fantastic that our program has been able to accommodate your specific needs, especially with your shoulder and back injuries. Our goal is to provide effective and accessible workouts for individuals of all fitness levels and abilities.

  
  

  It's inspiring to hear that you've been able to achieve your weight loss goals and maintain your progress with the help of our program. Sustainability is a crucial aspect of any successful wellness journey, and I'm thrilled to hear that you've been able to integrate elements of the program into your daily life for long-term health and happiness.

  
  

  Thank you for sharing your story, and congratulations on your success with Svelte! We're honored to be a part of your journey to better health and look forward to continuing to support you on your path to wellness. Keep up the amazing work!

• Review fromIshuanette O

  Date: 02/23/2024

  5 stars
  ****************************************************************** Svelte it's been by far the best program I could possibly find. The combination of delicious foods and ************* easy exercise has been a key piece in my journey to become the best version of myself. I've experienced a total body transformation went from size ***** to size 4, my energy is through the roof, I'm 60 years old and I feel better now than when I was 30, something I never thought it would be possible. Svelte's staff is always there to give me the support I need and answer any questions I may have, almost instantly. And the ******** groups are like a gigantic extended family, where we find the support and affection that we need so much, both from the staff and from all the members.
  

  Svelte Media, Inc.

  Date: 02/26/2024

  Hi, Ishuanette . Thank you so much for sharing your incredible journey with us! We are beyond thrilled to hear about the remarkable transformation you've experienced with Svelte. Your dedication and commitment *************************** are truly inspiring.

• Review fromKathryn D

  Date: 02/20/2024

  5 stars
  I purchased this program back in 2023. If you stick to the program you will lose weight. Its a great program that sticks with whole foods. I have always been the person who goes to a keto diet or carnivore to lose weight and could never stick with those diets long term. This diet takes a whole food approach and I have been very successful with this plan. I lost 7 lbs the first week on this diet. I never had any unauthorized charges to my account. The only issue I have with the company are the other programs that they try and push on to you through text and email. As long as you can ignore that and just stick with the original program then all is well. Hope this helps people.
  

  Svelte Media, Inc.

  Date: 02/22/2024

  Hello *******,

  Thank you for sharing your experience with our program! We're delighted to hear that you've found success and achieved your weight loss goals while enjoying a whole foods approach. Your feedback is valuable to us as we continuously strive to improve our services

  
  We apologize for any inconvenience caused by the additional programs pushed via text and email. Rest assured, we'll take your feedback into consideration as we work to enhance our communication strategies.

  
  If you have any further questions or feedback, please don't hesitate to reach out to us. We're here to support you on *********************!

• Review fromMichele W

  Date: 02/18/2024

  1 star
  This is a big ****! The company has charged me a $49 monthly fee for several months unbeknownst to me. I did not sign up for a monthly service. I ordered one and done. I would not have signed up for a $49 monthly service. I suspect the box for the service is already selected and if you miss it, and do not unselect the box your are charged. This so dishonest! By the looks of so many other reviews I'm not the only one. I demand a refund! The company is 0 stars! I had to.choose a 1 just to leave my review.
  

  Svelte Media, Inc.

  Date: 02/20/2024

  Hello there,
  
  
  
  I hope this email finds you well. I want to sincerely apologize for the inconvenience and frustration you've encountered with our program's billing. Your experience is certainly not reflective of the quality of service we strive to provide, and we're committed to addressing this matter promptly.
  
  
  
  The membership is indeed optional and requires active selection on the following page after purchasing One and Done or MetaBoost. This additional membership offers a range of benefits and is billed at $49 per month starting once the free trial period concludes. We appreciate your honesty in sharing your concerns. I want to assure you that your feedback is invaluable to us, and we are actively working to prevent such situations from occurring in the future. Additionally, we would like to clarify that the recurring charges you experienced are likely associated with a subscription that you may have inadvertently signed up for during the registration process. We sincerely apologize for any confusion or lack of clarity in our communication.
  
  
  
  To underscore our commitment to your satisfaction, we are thrilled to remind you of our 60-day guarantee.
  
  
  
  Our 60-Day Guarantee: Your Peace of Mind
  
  
  
  We take great pride in the effectiveness and excellence of our training programs and products. If, for any reason, you find that our offerings do not meet your expectations within the first 60 days of your purchase, we invite you to reach out to us. Our dedicated support team is here to assist you every step of the way.
  
  
  
  How to Reach Us:
  
  
  
  Should you have any questions or concerns, or if you simply wish to explore how to make the most out of your Svelte Training experience, please do not hesitate to contact us. You can reach our friendly and knowledgeable support team via email at ******************************************* We are committed to ensuring your journey with us is seamless and rewarding.
  
  
  
  In regard to your review, we understand that this has been a distressing experience, and we genuinely want to make things right for you. Once the issue is resolved to your satisfaction, we kindly ask if you would consider updating or removing your review. Your feedback helps us improve, and we want to ensure that your experience aligns with the high standards we set for ourselves.
  
  
  
  To better assist you, we can do up to 120-day of money back guarantee and I already cancelled the subscription.
  
  
  
  If there is anything we can do to rectify this situation or assist you further, please don't hesitate to reach out to me directly or through our customer care team. Your satisfaction is important to us, and we're committed to addressing your concerns.

• Review fromAli D

  Date: 02/18/2024

  1 star
  I am so sorry I ever clicked on her button. I thought it was part of the better together app. She has my money. I have nothing from her. I wanted the info on mixing foods. Not a subscription. Not a shake. I don't want to click on links. I was shown a video about the shake. Then after telling her I only wabted the info on how to mix foods. I was sent link after link. I did not click on them. I muted the emails. I received text after text. I blocked number after number. I keep getting texts. It's like she wants me to know she can still reach me. Also my credit card had an attempted scam charge on it not long after I bought the shake I didn't want nor accepted. She has the money for the shake I didn't get and she still wants more. I asked her to take me off her lists. I sent STOP after her text.
  

  Svelte Media, Inc.

  Date: 02/20/2024

  Dear ***,

  
  

  Thank you for reaching out to us and bringing this matter to our attention. We apologize for any confusion or inconvenience you have experienced. Upon reviewing your order history, we see that you purchased our Metaboost Connection, which is a one-time charge program. We do not have any record of you signing up for a subscription or purchasing any additional products beyond the Metaboost program.

  
  

  We understand your concerns regarding unwanted communications and attempts to charge your credit card. Please rest assured that we take these matters seriously, and we do not engage in any unauthorized charges or activities. Your satisfaction and trust are important to us, and we are committed to resolving this issue promptly.

  
  

  To assist you further and confirm the details of your purchase, could you please provide us with your order number or any additional information you may have? This will help us investigate the issue and ensure that your concerns are addressed accurately.

  
  

  We apologize for any inconvenience this situation has caused, and we appreciate your patience and cooperation as we work to resolve this matter for you. If you have any other questions or concerns, please don't hesitate to let us know.

  
  

  Thank you for your understanding.

• Review fromVN W

  Date: 02/16/2024

  1 star
  They have good workouts and some good guidance but then they hit you with the DR OZ crazy stuff and if you had only been drinking this tea, or adding this one ingredients to your meals, everyone in the world would be skinny c*** Asked them not to send the texts, then the check in emails became the platform for the c*** If it was that easy, why insist that the program? It is not and that is why it is not. Tell me in 2 minutes why it is good, show me how to add it to my daily diet and be done. If I have to watch a video longer than 3 minutes, it is BS or advertising dollars for them. Very disappointed. Also paid for the full year and there are about 10 exercise video's. Most of which I could get on ******** Not worth the money. I have been so disgusted by the videos I do not wat to talk to a coach. So if you have noting else to day. Wish there was a zero star,
  

  Svelte Media, Inc.

  Date: 02/20/2024

  Dear VN,

  
  Thank you for sharing your feedback with us. We're sorry to hear that you've experienced frustration with some aspects of our program. Your satisfaction is important to us, and we'd like to address your concerns to ensure a positive experience moving forward.

  
  We understand your disappointment with the additional content and guidance provided in our program. While we strive to offer comprehensive support and information to our members, we acknowledge that our approach *** not resonate with everyone. We sincerely apologize for any inconvenience this has caused.
  We would like to learn more about your specific concerns and see how we can rectify the situation to better meet your needs. Could you please provide us with more details about your experience and how we can assist you further? Your feedback is invaluable to us, and we're committed to making improvements based on your input.

  
  Please feel free to reach out to us directly or provide us with your contact information so that we can connect with you to address your concerns. Your satisfaction is our top priority, and we're here to help in any way we can.

  
  Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction.

• Review fromFrances L

  Date: 02/16/2024

  5 stars
  Hello ...my name is ******* and I am 74 years old. I will start off by saying, I was skeptical of another diet. I gain weight very easily and it is very difficult for me to lose. What did catch my attention though, were the words Body Transformation Program, and wholesome foods and spices. So I thought, why not.I have to say, that I was taken by surprise, with how much I enjoyed this program. I loved the food combinations, and all the spices that were added. If I was unable to eat something, then you could substitute it I ate and enjoyed foods that I had never eaten before.Now to the exciting part ...I lost 8 lbs after my first round of this program and 7 inches over all. Now I have finished my second round and have lost 20 lbs and 11 inches over all.Not only that, but my Blood Pressure is down to where I have cut my medication in half and my Sugar Diabetes is back to normal. And I feel great.Now I am not perfect and have slipped up more than a few times, but just carried on or have started over. THIS PROGRAM WORKS...it worked for me and it can work for you! Trust me.
  

  Svelte Media, Inc.

  Date: 02/20/2024

  Hi *******,
  Thank you so much for sharing your incredible journey with us. We are truly humbled and inspired by your experience with the Body Transformation Program. It's heartwarming to hear how our program has positively impacted your life in so many ways.

  
  Your dedication and perseverance are truly commendable, and we're thrilled to hear about the significant improvements in your health and overall well-being. Losing 20 pounds and 11 inches overall is an amazing achievement, and we're so proud of your progress.

  
  We're delighted that you enjoyed the food combinations and spices included in the program, and it's fantastic to hear that you discovered new foods and flavors along the way. Your success story serves as a testament to the effectiveness of our program and the power of wholesome nutrition.
  Thank you for trusting us to be a part of your health and wellness journey. We're honored to have played a role in your transformation, and we're here to support you every step of the way.
  

  Keep up the incredible work, *******! We're cheering you on as you continue on your path to health and happiness.