Reviews

Review Details

• Review fromAshley T.

  Date: 04/26/2024

  5 stars
  I really love the community that has been built here, it has been truly supportive.
  

  Svelte Media, Inc.

  Date: 04/29/2024

  Dear ******,

  
  

  Thank you so much for your kind words! We're thrilled to hear that you've found our community to be supportive and valuable. Building a strong and supportive community is one of our top priorities, and we're delighted to hear that it has had a positive impact on your experience.

  
  

  We're incredibly grateful for your participation in our community and for contributing to the positive atmosphere that we strive to maintain. Your feedback is invaluable to us, and we're committed to continuing to nurture and grow our community to ensure that it remains a welcoming and supportive space for all.

• Review fromCarolina P

  Date: 04/26/2024

  5 stars
  Excellent service, clear information, quick and very effective response.The promise of value is fulfilled, very grateful.
  

  Svelte Media, Inc.

  Date: 04/26/2024

  Hi, Carolina. Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service. Providing clear information and quick, effective responses is our top priority, and we're delighted to know that we met your expectations. Your satisfaction and gratitude mean the world to us, and we're grateful for the opportunity to serve you. If you ever need assistance again in the future, please don't hesitate to reach out. We're here to help!
  
  
  
  
  

• Review fromLaurie Ann B

  Date: 04/25/2024

  1 star
  Svelte Media *** is a scam I was trying to be respectful and resolve this issue in a private setting but they would not resolve the issue of charging my credit card for additional charges that I did not consent to. I was asking for the refund to extend back to September 2023 and not just the last two months-March and April of a $49 monthly charge.I did not give consent nor did I receive any emails of these monthly charges of my account.I bought a one time fee of the meta boost system for $29 but they continued to charge my credit card each month without any warning. Dont be fooled.
  

  Svelte Media, Inc.

  Date: 04/26/2024

  Hi ******,

  I want to sincerely apologize for the frustration and inconvenience you've experienced. We take concerns like yours very seriously and are committed to resolving them promptly and fairly.
  Upon reviewing your account, we understand your frustration regarding the unexpected charges and the lack of communication about them. Please know that this does not reflect the level of service we aim to provide.

  
  Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. Rest assured, we're taking steps to improve our processes and prevent similar situations from occurring in the future.

• Review fromTeresa S

  Date: 04/25/2024

  5 stars
  ***** was very professional and courteous. Absolutely fabulous customer service!
  

  Svelte Media, Inc.

  Date: 04/30/2024

  Hi, ******. Thank you for your kind words! We're thrilled to hear that ***** provided you with professional and courteous customer service. Providing top-notch support is our priority, and we're delighted that ***** exceeded your expectations. We'll be sure to pass along your feedback to herit will surely make her day. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!
  
  
  
  
  

• Review fromSarah G

  Date: 04/25/2024

  5 stars
  Svelte has a great community of women who are motivated and inspired to help each other along on their health journeys! It's so motivating to see other women like me achieve their goals in a realistic way and know that this program TRULY WORKS!
  

  Svelte Media, Inc.

  Date: 04/30/2024

  Hi, *****! Thank you so much for your wonderful feedback! We're thrilled to hear that you're finding motivation and inspiration within the Svelte community. Our community of empowered women is at the heart of what we do, and we're delighted to hear that you're feeling supported and encouraged on your health journey.

  If you ever need further support or have any questions along the way, please don't hesitate to reach out. Our community is here for you every step of the way, cheering you on and celebrating your successes.  Thank you once again for being a part of our amazing community. We're excited to continue supporting you on your health journey!

• Review fromKevyn M

  Date: 04/22/2024

  5 stars
  
  
  Svelte has been an amazing program to be apart of. Meredith’s communication and instructions with the program make it easy to be motivated to get up in the morning to do my workouts. Not to mentions the amazing meals are so delicious too! I have been reaching my health and fitness goals, thanks to Merediths program. The customer service Svelte provides is excellent and thorough and they are willing to answer any and all questions, day or night!
  

  Svelte Media, Inc.

  Date: 04/23/2024

  Hi, Kevyn. Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the Svelte program and finding ********** communication and instructions motivating. It's fantastic to know that our delicious meals are also contributing to your success and enjoyment of the program.
  
  We're delighted to have been a part of your health and fitness journey, and we're glad to hear that you're reaching your goals with us. Providing excellent and thorough customer service is a top priority for us, so we're pleased to hear that our team has been able to assist you promptly and effectively.
  
  If you ever have any questions or need further support, please don't hesitate to reach out. We're here for you day and night to help you on your ******************************!

• Review fromDonna B

  Date: 04/22/2024

  4 stars
  
  
  Agent was very patient in helping address my issue enabling me to continue with the programme. Donna B.
  
  

  Svelte Media, Inc.

  Date: 04/23/2024

  Thank you so much for your kind words, *****! I'm glad we were able to assist you with resolving your issue and ensure you can continue with our program smoothly. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to support you every step of the way on your fitness journey.
  
  
  
  
  
  

  Svelte Media, Inc.

  Date: 04/23/2024

  Thank you so much for your kind words, *****! I'm glad we were able to assist you with resolving your issue and ensure you can continue with our program smoothly. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to support you every step of the way on your fitness journey.
  
  
  
  
  
  
  
  
  

• Review fromsam R

  Date: 04/22/2024

  5 stars
  
  
  5/5 or 10/10 Svelte has the best online workout programs out there! I'm 30 and I use the One and Done, my mom is 50 and she uses the Metaboost and loves it! What I love most is the base programs can work for anyone but if you want to target certain areas or have specific needs you can add one of their many awesome bonus programs. I see a lot of reviews about charges and I think people just aren't paying attention that they are getting bonuses or changing their mind and wanting a refund. So make sure you only add what you want and if you only want the base program only select that and you'll be golden. The programs themselves are natural and easy and have helped me hit my goal weight!
  
  

  Svelte Media, Inc.

  Date: 04/23/2024

  Hello, ***! Thank you so much for your glowing review! We're thrilled to hear that both you and your mom are loving our online workout programs at Svelte. It's fantastic to know that our One and Done program suits you at 30, while Metaboost is perfect for your mom at 50.

  
  

  We're glad you appreciate the flexibility of our programs, allowing you to customize your fitness journey with our bonus programs. Your insight about charges and selecting only what you want is spot on we always encourage our users to tailor their experience to their specific needs.

  
  

  We're delighted to have been a part of your fitness journey and helping you reach your goal weight. Thank you for choosing Svelte, and here's to continued success on *********************!

• Review fromCheryl R

  Date: 04/22/2024

  5 stars
  
  
  Attentive, conscientious and wholly determined to help people improve their health. I have lost 14 pounds With the metaboost connection and love the one and done workouts in addition to the challenges on YouTube. Mere and the entire Svelte team are the real deal.
  
  

  Svelte Media, Inc.

  Date: 04/24/2024

  Hi ******. Thank you so much for taking the time to share your experience with the Metaboost Connection and our Svelte team. Your words truly brightened our day! We're thrilled to hear that you've had such a positive journey with us and that you've seen significant progress in your health goals. Losing 14 pounds is a fantastic achievement, and we're honored to have been a part of your success.
  
  
  
  Your feedback means the world to us, and it reaffirms our commitment to helping people like you improve their health and well-being. If you ever have any questions, suggestions, or just want to share more about your progress, please don't hesitate to reach out.

  
  

  Thank you once again for your kind words and for being a valued member of the Svelte community. We look forward to continuing to support you on your health and fitness journey!

• Review fromAby A

  Date: 04/21/2024

  5 stars
  Worth it! So happy about my progress cant wait to lose more
  

  Svelte Media, Inc.

  Date: 04/23/2024

  Hi, ***! That's fantastic to hear! Celebrating progress is such an important part of the journey towards achieving your goals. Keep up the great work and stay motivated. Remember, every step forward is a step closer to where you want to be. Here's to your continued success!