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Average of 320 Customer Reviews
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Review fromDoris W
Date: 04/09/2025
5 starsI was pleasantly surprised with my risk-free 45 day trial to try these new hearing aids. My original aids were 5 years old so I wanted to experience newer technology. Its amazing that you do not have to go to your Audiologist. Adjustments for your particular hearing problems are done with your interaction with a technical expert online ( utilizing a kit the company sends you for testing). The clarity and ease of use is wonderful. Company follow up is excellent.
Hear.com, LLC
Date: 04/10/2025
Thank you so much for your wonderful review! Were thrilled to hear how much you enjoyed your 45-day risk-free trial and that the latest technology exceeded your expectations. Its amazing what a difference five years can make in hearing innovation, and were so glad you got to experience that firsthand!
Were especially happy to know that our remote care process made things easy and convenient for you, all from the comfort of your home. Your kind words about our clarity, ease of use, and follow-up mean the world to us. If you ever need anything, we are just a call away! Happy Hearing! - ******, Customer Success TeamReview fromMarlin H
Date: 04/08/2025
5 starsHear.com has such wonderful hearing aids and at a fair price these are not cheap sound amplifiers, these are high tech devices that do not require any tech skills to operate. The entire process from initial conversations to the audiologist appointment via telehealth like computer meeting, to the followups. Is fluid and professional and it can not be any easier than it is from the comfort of your own home. These guys are top notch people and they treat you with respect and they do actually care about the end results of your hearing over simply making a sale. I dont think i would have even had a hearing test had it not been with these guys at hear.com. Give them a try, you will not be dissapointed!!Hear.com, LLC
Date: 04/10/2025
Thank you so much for your incredible review! We're thrilled to hear that your experience with hear.com has been smooth, professional, and empowering from start to finish. It means the world to know that our team made your journey into better hearing not only easy and convenientbut also meaningful.
You're absolutely right: our Horizon IX hearing aids are designed to be high-tech yet simple, and we're so glad youre enjoying the comfort, clarity, and care you deserve. Thank you for trusting usand for encouraging others to take that important first step. If you ever need anything, we're just a call away. Happy Hearing! - ******, Customer Success TeamReview fromConnie J
Date: 04/08/2025
1 starI ordered these after speaking to someone on the phone but within a day, I changed my mind and let the salesperson know. The following day they shipped them to me anyway. I wasn't home when *** delivedred, so they were left on my porch. I had to pay $43.15 to send them back and I cannot get anyone to call me back regarding reimbursement. There is no customer service once you purchase. Buyer beware.Hear.com, LLC
Date: 04/14/2025
Thank you for bringing this matter to our attention. We truly apologize for any inconvenience you experienced and appreciate your patience as we worked to resolve your concern.
Were pleased to inform you that, after further review by our Director of Operations, we have approved a reimbursement of $45 to cover your *** return.
We understand how frustrating delays and communication gaps can be, and we sincerely regret any inconvenience caused. Your satisfaction is important to us, and were grateful for the opportunity to make things right. - ******, Customer Success TeamReview fromWilliam P
Date: 04/05/2025
5 starsHear.coms 45 day trial was very useful. I was not happy with my older hearing aids and was convinced that I was just losing my hearing a little more as time went by. As I was about to go on a trip to *****, I decided to take advantage of the trial offer. By the time I returned I was very satisfied and pleased that the new hearing aids allowed me to hear so much better. The one year interest free payment method made the purchase even more rewarding. The Hear.com corporate and local staff were quite helpful and my TV streamer and iPhone hearing is a Godsend.Hear.com, LLC
Date: 04/07/2025
Thank you so much for your thoughtful review!
Were so glad to hear that the 45-day trial gave you the opportunity to truly experience the difference our hearing aids can make especially during something as special as your trip to *****! Its wonderful to know that your new devices helped you rediscover better hearing and made such a positive impact on your everyday life.
Were also happy the interest-free payment plan and added features like the TV streamer and iPhone connectivity brought even more value and convenience to your experience. Hearing how helpful both our corporate and local teams were makes us proud.
Thank you again for choosing hear.com and for sharing your story! Happy Hearing! - ******, Customer Success TeamReview fromJoseph G
Date: 03/31/2025
5 starsI was treated with respect and genuine care about getting my hearing aids and the price was rightHear.com, LLC
Date: 04/01/2025
Thank you so much for your kind words! We're thrilled to hear that you felt respected and cared for throughout your journey with us. Making better hearing accessibleboth in experience and priceis what we strive for every day. We are here to help if you ever need us! Happy Hearing! - ******, Customer Success TeamReview fromLiz G
Date: 03/31/2025
5 starsDidn't think I needed hearing aids but others did! Love these and now the TV sound is much lower! The staff was wonderful to work with. Highly recommend these.Hear.com, LLC
Date: 04/01/2025
Were so glad you took the leapeven if others gave you the nudge! Its amazing what a difference better hearing can make (and how nice it is to turn the TV volume down!). Thank you for your kind words and for recommending us. Were thrilled youre loving your hearing aids and had a great experience with our team! - ******, Customer Success TeamReview fromJudy M
Date: 03/30/2025
5 starsI finally found a pair of hearing aids I love.the process of getting them scared me at first because the fitting wasnt in person. I had a very pleasant experience.Hear.com, LLC
Date: 04/01/2025
We're so happy to hear that you found a pair of hearing aids you love! It's completely natural to feel unsure at first, especially when trying something new like a remote fittingbut we're thrilled your experience was pleasant and reassuring. Thank you for trusting us and if you ever need anything, we are here to help! Happy Hearing! - ******, Customer Success TeamReview fromBenjamin C
Date: 03/25/2025
5 starsHear.com has given me excellent customer service while restoring my ********************** to a higher quality than I could had ever imagined. If I was not satisfied, they gave me 45 days to return for a refund. I had hearing aids previously and after six years, decided to purchase a new set. Hear.com told me that due to new, more modern technology, I was about to experience hearing aids like I had never imagined. They are correct! I now hear sounds from near and far that I could not hear from my old hearing aids and the quality of the sound. These hearing aids allow me to hear sounds like the sounds were intended to be heard. I go to concerts, love listening to music, and attend large social gatherings. The new hearing aids adjusts to the environment I am attending without me fumbling trying to adjust them. I forget I am wearing them. Everything that Hear.com said I would experience higher quality over my old hearing aids, has been absolutely true.Hear.com, LLC
Date: 03/27/2025
Thank you so much for your thoughtful and enthusiastic review! We're absolutely thrilled to hear that your experience with hear.com has exceeded expectations and that you're enjoying your new hearing aids in every aspect of your lifefrom concerts and music to social gatherings. ??
Its wonderful to know that the advanced technology is making such a noticeable difference and that you're hearing the world the way it was meant to be heard. Your story is exactly why we do what we **** help people rediscover the joy of sound with confidence and ease.
If there's ever anything else you need, our team is always here for you. Enjoy every moment of better hearing! - ******, Customer Success TeamReview fromDavid S
Date: 03/20/2025
5 starsHear.com provided me with hearing equipment which now allows me to hear well. All of the staff that I worked with was very professional.Hear.com, LLC
Date: 03/21/2025
Thank you for your wonderful review! We're thrilled to hear that your new hearing aids are helping you experience the world more clearly. Our team is dedicated to providing professional and supportive care, so its great to know that you had a positive experience. If you ever need any assistance or have questions, were always here to help. Enjoy your improved hearing! - ******, Customer Success TeamReview fromJim A
Date: 03/14/2025
5 stars*********** I've ever had the pleasure of working with. All around best of professionalism!Hear.com, LLC
Date: 03/17/2025
Thank you so much for your kind words! Were thrilled to hear that you had such a positive experience with our hear.com team. Providing top-tier professionalism and customer care is our priority, and knowing we met your expectations means the world to us. If you ever need anything, were always here to help! Happy Hearing! - ******, Customer Success Team
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