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          Hear.com, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Hear.com, LLC

              396 Alhambra Cir Suite S-700 Coral Gables, FL 33134-5045

              BBB Accredited Business

            Business ProfileHear.com, LLC

            Hearing Assistive Devices
            BBB accredited business

            Additional business information

            Additional Info:
            Debit Card, American Express, Credit Card, Discover, MasterCard, Visa, Multiple Methods, Check Hear.com began in 2008 under the prior name of Audibene, LLC which was owned by Sivantos Inc.
            See all additional business information

            Contact Information

            396 Alhambra Cir

            Suite S-700

            Coral Gables, FL 33134-5045

            Visit Website
            Email this Business
            (786) 574-3799

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            Customer Reviews

            4.5/5

            Average of 270 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            57 complaints closed in last 3 years

            29 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/21/2016

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Hear.com, LLC is a hearing care company.

            Business Details

            Location of This Business
            396 Alhambra Cir Suite S-700, Coral Gables, FL 33134-5045
            Email this Business
            BBB File Opened:
            1/8/2016
            Years in Business:
            15
            Business Started:
            11/17/2008
            Business Started Locally:
            6/30/2015
            Business Incorporated:
            6/30/2015
            Accredited Since:
            1/21/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • hear.com
            Business Management
            • Mr. Paul Crusius, Managing Director
            • Mr. Marco Vietor, Managing Director
            • Mr. Patrick Sendowski, Managing Director
            • Mr. Sirick Wohlers, Vice President of Marketing
            • Mr. Veit Albert, Vice President of Sales
            Contact Information

            Principal

            • Mr. Veit Albert, Vice President of Sales

            Customer Contact

            • Mr. Paul Crusius, Managing Director
            • Mr. Marco Vietor, Managing Director
            • Mr. Patrick Sendowski, Managing Director
            • Mr. Sirick Wohlers, Vice President of Marketing
            • Mr. Veit Albert, Vice President of Sales
            • Mr. Valentin Gruber, President/CEO
            • Ms. Carrie Hall, Secretary
            • Mr. Thomas Strauch, CFO
            Additional Contact Information

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            57 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/03/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            My last contact with Hear.com was on 11/16/2023. They had had a difficult time getting a tip small enough to fit in my left ear. I was supposed to have an online appointment with ************************* on 12/1/2023 at 1:30. She never called. I emailed ***** on12/2 to complain. I had to attend a funeral on 12/4/2023. I returned to find a sticker fromUPS saying they would pickup a package the next day.The kit was the only item I had to return. No instructions from the company.I packaged the kit, in pristine condition, in the original shipping container and gave it. To UPS.I sent a registered letter to the principals of the company. No response.I have nothing yet am still paying 450 per month.It was too complicated,too expensive and service was lacking.I consider the fact that they never called on Dec.1 means they cancelled the contract and should return my money.
            Read More
            Read 56 More Complaints

            Customer Reviews

            270 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Steve F

            04/22/2024

            I was putting off getting good hearing aids for some time. I was figuring the actual purchase ordeal would be a lot of money and an unpleasant experience. I was proven wrong on the whole experience of purchasing really good hearing aids. Adela and Scot really made my experience very pleasant and rewarding to say the least. They were most thorough and really cared about me improving my hearing. They even followed up several times to make sure I was most satisfied and if I had any questions or concerns about my new hearing aids. I am most thankful for being able to hear very well again. *****
            Read 269 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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