Reviews
Customer Review Ratings
Average of 320 Customer Reviews
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Review fromByron M
Date: 08/25/2023
5 starsVery good hearing aids and the follow up was outstay. The hearing center I worked with was also very good.My experience was excellent!
Hear.com, LLC
Date: 08/30/2023
Byron, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids and our services. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Sami, Customer Success TeamReview fromBarbara L
Date: 08/23/2023
5 starsI am very happy with this company. They were helpful, friendly and dependable.Hear.com, LLC
Date: 08/30/2023
*******, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience, and we sincerely appreciate the feedback about our services. Please do not hesitate to reach out to us should you need anything. Happy hearing! -****, Customer Success TeamReview fromWalter B
Date: 08/18/2023
5 starsHere.com was very informative and explained every detail of why hearing loss is a problem and what can be done to correct it. Thankful I did not need hearing aids but if I did I'd be very happy to have them help me in the future.Hear.com, LLC
Date: 08/22/2023
******, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our services. Should you wish to return to us in the future, our doors are always open to you! -****, Customer Success TeamReview fromTimothy J M
Date: 08/10/2023
1 starWhere do I Begin?! at first this company was excellent and then I started having problems with my right hearing aid, not holding a charge they sent me the equipment back to test it. My ears Apparently have a lot of earwax I had them professionally cleaned and then we tested my ears again the right hearing aid apparently has a bad cable or battery so they wanted me to send my hearing aids back. I cannot hear without hearing aids, so I simply asked them to send me an another set of hearing aids to replace the $6500 hearing aids that I have until they figure out what was going on. I was told that they did not do that so I have to be without my hearing aids for three weeks. I could not do my job without my hearing aids so now, three months later, my left hearing aid is having the same problem, not holding a charge I have cleaned the hearing aids with the cloth provided and the charger. We have to come to some type of resolution here I need my hearing aids to do my job and to hear lifes sounds. im hoping for the best results so I can hear and not feel that Ive wasted my $6500 on a company that was recommended to me. I have left several messages on the chat through the app provided it takes several days for a response. Communication ***** to be better. Thank you in advance.Hear.com, LLC
Date: 08/11/2023
*******, thank you for taking the time to voice your concerns. We are sorry to learn about your negative experience and to hear that you have been experiencing some difficulties with your hearing aids keeping a charge. Please know that I have just called you and left a voicemail. I would love to learn more about what is going so we can better assist you. Whenever you get the chance, please give our Customer Support team a call so we may resolve this issue as quickly as possible.
All the best,
Sami, Customer Success Team
Review fromLinetta M
Date: 08/09/2023
5 starsHear.com is a 1st class and high tech company all of the way. They provide awesome customer service and their ********************** aids are top quality. However it just didn't work out for me because I have an extremely poor level of hearing. I already had hearing aids that are also high quality because that is what I need for my hearing loss. I am still under contract with them and I didn't notice the level of increased hearing that I wanted at this time. If I was not already in a high quality hearing aid I would have kept the hearing aids with Hear.com. Great hearing aids and great service, who knows when my contract expires with these and I am wanting another pair: I may contact hear.com again for my next new pair. Thank you Hear.com for the opportunity and everlasting awesome experience.Hear.com, LLC
Date: 08/10/2023
*******, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our services and our high-quality hearing aids. Should you wish to return to our services in the future, our doors are always open to you!
All the best,
-Sami, Customer Success Team
Review fromHarold K
Date: 08/07/2023
5 starsVery excited, after a couple of months!Working very well and enjoying being able to hear what *** been missing for several years.Hear.com, LLC
Date: 08/09/2023
******, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -****, Customer Success TeamReview fromKay D
Date: 08/04/2023
5 starsIncredible support and encouragement from this company.Consistent support that u dont have to ask for. Real person, real time to discuss any concerns. I would recommend this company to anyone.I had purchased hearing aids in the past at approximately the same price. There is no comparison to what I have both In Instruments and backup support from hear.com. I will be a lifelong customer and supporter to *************Hear.com, LLC
Date: 08/09/2023
***, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our services and your new hearing aids. Also, we are ecstatic to know that you will be a lifelong customer. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -****, Customer Success TeamReview fromJoan S
Date: 08/02/2023
5 starsI am totally satisfied with the hearing aids and the support I received. I had previously acquired hearing aids (expensive!) which did not supply the assistance I needed, so I was skeptical about whether Hear.com could provide an improvement. But they did! The testing process was very thorough and accurate and setting up the connection with my phone was easy. I love being able to hear phone calls through the hearing aids! And the ability to recharge (my previous aids needed batteries) is very handy.The aids themselves are easy to fit to my ears and comfortable to wear.Bottom line, I am amazed at how much better I can hear now - audio through my speakers as well as face-to-face conversation. I am 82 years old and this had made me feel much more optimistic about my future!Hear.com, LLC
Date: 08/03/2023
****, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our services and your new Horizon hearing aids. Success stories such as yours are what keep us motivated to help others hear well to live well. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -****, Customer Success TeamReview fromDavid M
Date: 07/29/2023
5 starsI think this was the best experience I've ever had with any company. They're way of doing it at home I think is ingenious. We will be moving forward with my hearing, I also believe I made the right decision.Hear.com, LLC
Date: 08/01/2023
David, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our Teleaudiology services. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Sami, Customer Success TeamReview fromWilliam S
Date: 07/20/2023
5 starsI like the fact I could everything from the comfort of my own home. The financing was was affordable and the payment monthly date was adjusted to my preferred date of withdrawal.All the people I interacted with were professional ,knowledgeable and patient. They answered all my questions in language that I could understand.Hear.com, LLC
Date: 07/24/2023
*******, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our ************* services. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -****, Customer Success Team
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