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Customer Review Ratings
Average of 320 Customer Reviews
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Review fromDebra W
Date: 03/27/2024
5 starsMost pleased with product and service. True to their word. I have been respectfully treated.All concerns have been addressed in a timely manner. I have not been abandoned. **** and ****** were intuitive and understanding.
Hear.com, LLC
Date: 04/03/2024
*****, thank you for your kind review! We're delighted to hear about your satisfaction with both our product and the level of service you've received. Being true to our word and treating every customer with respect is fundamental to us at Hear.com. It's wonderful to know that all your concerns were addressed promptly and that you've felt supported throughout your journey with us. Remember, you're never alone on your hearing journey with us. Should you need any further assistance or have additional questions, we're always here to help. Happy hearing! -********, Customer Success TeamReview fromDana A
Date: 03/27/2024
5 starsConvenient, efficient, professional, on line audiology exam was a bonus, ************************* is a true healthcare professional, with exemplary service and follow up.Hear.com, LLC
Date: 04/03/2024
****, thank you for taking the time to leave such a positive review! We're delighted to hear you found our service convenient, efficient, and professional. It's especially gratifying to know that our Teleaudiology platform exceeded your expectations, and that ************************* provided you with exemplary service and follow-up. ****** is indeed a valued member of our team, dedicated to offering the highest standard of care and support to all our clients. We'll be sure to pass your kind words on to her. Our goal is to make high-quality hearing *************** to everyone, and we're thrilled we could achieve this for you. Should you need any further assistance or have more questions, we're just a call or click away. Thank you for choosing us for your hearing care needs. Happy hearing! -********, Customer Success TeamReview fromGreg S.
Date: 03/27/2024
5 starsI had no idea what I was missing. I lost about 30% of my hearing years ago working in a loud environment. I could still hear but I was missing more than I thought. I ran across an advertisement for hear.com and decided to inquire about their hearing aids. The 45-day trial period was the deciding factor when making the decision to try them. The process for receiving the hearing aids, trying them on and setting them up with the online audiologist, and learning how to use them could not have been easier. Ultimately, I kept the hearing aids and forget I have them on most of the time. I recommend hear.com to anyone with hearing deficiency. Try them.Hear.com, LLC
Date: 04/03/2024
*******, thank you for sharing your experience and the remarkable journey to improved hearing with us. We're so glad to hear that our 45-day trial period provided you with the confidence to try our hearing aids, and even more delighted that they've made such a significant difference in your life. It's wonderful to know that the process from receiving to setting up your hearing aids was seamless and that you now enjoy a level of hearing that had been missing for years. Your recommendation means a lot to us and to those who might be hesitant to take the first step towards better hearing. We're here to make hearing solutions accessible and easy for everyone, and stories like yours inspire us to continue our mission. Thank you for choosing us, and for being an advocate for better hearing. Happy hearing! -********, Customer Success TeamReview fromCraig L
Date: 03/27/2024
5 starsExcellent product and service from beginning to success! Could not be more pleased.Hear.com, LLC
Date: 04/03/2024
*****, thank you so much for taking the time to leave us an online review. We are thrilled to hear that you enjoyed your experience with your new hearing aids and, and we sincerely appreciate the positive feedback about our services. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success TeamReview fromWelles G
Date: 03/26/2024
5 starsThe immediate infusion of the feeling of "community' really hit home very soon. From Your national level with Dr. Emily S. checking in, to My local providers: HearUSA Claremont, CA., 554 E. Baseline Road.......It's been SYNERGISTIC. There was and continues to be no weak link in the chain of support. I've moved out of My trail period and I still get a brief e hello from Coral Cables, FL. I cannot say enough about the High Benchmark/ Quality Customer care from MS Brittany L.. The innate ability to meld "The WHAT" that needs to get done with "The HOW" to get that job done (VISION/GOALS/OBJECTIVES) really involves the relations....not in the cubicles of "worker bees," but the customer/human relations; THE HOW!!Hear.com, LLC
Date: 03/27/2024
******, thank you for sharing such a warm and detailed review of your experience with Hear.com and our dedicated team, from Dr. ************************* check-ins to the local support provided by your local provider and the exceptional care from your consultant, ********. We're thrilled to hear about the sense of community and synergy you've felt throughout your journey with us.
Our aim is always to blend high-quality customer care with effective solutions, focusing on the human relations that truly make a difference. Your feedback is incredibly valuable as it underscores the very essence of our mission. We're delighted to continue supporting you beyond your trial period and look forward to maintaining our connection. Here's to many more years of excellent hearing and service!
Happy hearing! -********, Customer Success Team
Review fromNathan M
Date: 03/26/2024
5 starsThe experience with hear.com was professional and high tech. These people actually care about each clients comfort and results using their hearing aids. The hearing aids are of the highest quality. I definitely got my moneys worth with hear.com.Hear.com, LLC
Date: 03/27/2024
******, thank you for your wonderful review and for taking the time to share your experience with us. We're thrilled to hear that you found our service professional and our approach high-tech, but most importantly, that you felt cared for throughout your journey with us.
Ensuring the comfort and satisfaction of our clients is at the heart of what we do, and we're glad that this was reflected in your experience. It's great to know that you're pleased with the quality of our hearing aids and feel you've received value for your investment. We're here to continue supporting you, so don't hesitate to reach out if you need any further assistance or have more feedback to share. Thank you for choosing us for your hearing care needs and for your recommendation.
Happy hearing! -********, Customer Success Team
Review fromTom O
Date: 03/14/2024
5 starsBig “thank you” to the people at hear.com. Special kudos to Brittney T. whose courtesy and kindness was above and beyond expectationsHear.com, LLC
Date: 03/19/2024
***, thank you so much for taking the time to leave us an online review. We are thrilled to hear that you enjoyed your experience with us, and we sincerely appreciate the positive feedback about your consultant, ********. Should you wish to return to our services in the future, our doors are always open to you. All the best! -********, Customer Success TeamReview fromRichard G
Date: 03/12/2024
5 starsI cannot be more pleased with the whole process. The customer service is great. The online audiologist appointments in the home were convenient and saved me 3 hours of driving. So far, the service after the purchase has also been exceptional.Hear.com, LLC
Date: 03/19/2024
*******, thank you for your positive feedback! We're thrilled to hear about your satisfaction with our service, from the convenience of our Teleaudiology appointments to the support you've received after your purchase. Saving you time and ensuring a seamless experience are our top priorities. We're here to continue providing exceptional service whenever you need us. Thank you for choosing us and sharing your experience.
Happy hearing! -********, Customer Success Team
Review fromDarlene D
Date: 03/04/2024
5 starsThis is my 3rd pair of hearing aids that Ive gotten through Hear.com and have always been very satisfied with both the hearing aids and the service. Prices are reasonable. Warrantees are great. I highly recommend them.Hear.com, LLC
Date: 03/06/2024
*******,
We are immensely grateful for your continued trust in our company and for taking the time to share your positive experiences with our hearing aids and services. It's heartening to hear that we've consistently met your expectations through all three purchases. Thank you for acknowledging our reasonable pricing and comprehensive warranties.
Your high recommendation is the greatest compliment we could receive. We remain dedicated to providing exceptional service and quality products. Should you need any assistance or have further feedback, please know we're always here to help. Happy hearing! -********, Customer Success TeamReview fromSidney D
Date: 03/04/2024
5 starsExcellent company. Very easy purchasing process. Great staff. **************** is outstanding. Ive had a couple of problems very professional staff solved them quickly.Hear.com, LLC
Date: 03/06/2024
******, thank you so much for taking the time to leave us an online review. We are thrilled to hear that you enjoyed your experience with our services, and we sincerely appreciate the feedback about our professionalism. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team
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