Reviews

Review Details

• Review fromMary Alice W

  Date: 04/18/2024

  5 stars
  An excellent product that I highly recommend. Good product and good service.
  

  Hear.com, LLC

  Date: 05/03/2024

  **** *****, thank you for your positive feedback and recommendation! We're delighted to hear that you are pleased with both our product and service. At hear.com, we strive to provide excellent quality and support to all our customers, and it's rewarding to know we've met your expectations. We appreciate you choosing us and look forward to continuing to serve you in the future. Happy hearing! -********, Customer Success Team

• Review fromChyrell C

  Date: 04/18/2024

  5 stars
  So glad I used this on line process. Have had hearing aids for years and it took hours to go thru all the fittings and evaluations. I was one hour with the appointed Audiologist. Fitted and out the door. Working just the way I wanted. Even able to use my blue tooth speakers and not have to raise the volume on my TV so loud. Neighbors are happy too. Thanks *******.
  

  Hear.com, LLC

  Date: 05/03/2024

  *******, thank you for sharing your experience with your consultant, *******! We're thrilled to hear that our online process and the streamlined appointment with the audiologist provided you with a quick and effective fitting experience. It's fantastic that your new hearing aids are working just as you wanted, enhancing your enjoyment of daily activities like using Bluetooth speakers and watching TV at a comfortable volume. We're glad your neighbors are appreciating the change too! Thank you for choosing hear.com, and we're here if you need any further assistance or have more questions. Happy hearing! -********, Customer Success Team

• Review fromjerome t

  Date: 04/16/2024

  5 stars
  everything worked well. People were great. Would recommend to other professional.
  

  Hear.com, LLC

  Date: 04/18/2024

  ******, thank you for your positive feedback and for recommending us to other professionals! We're delighted to hear that everything worked well for you and that you had a great experience with our team. We strive to deliver excellent service and are thrilled to know we met your expectations. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team

• Review fromSusan O

  Date: 04/15/2024

  5 stars
  I didnt realize how bad my hearing was until I started using these hearing aids. Wow what a difference! Everything is much clearer I can understand what a person is saying to me without guessing what was said. Very convenient charging pod, pop them in close the lid and thats it. I like that I can hear my phone ring when Im in the other room since they are paired to my iPhone, I dont miss calls now. The customer service has been excellent, who ever answers the call was able to help me on the spot! Everyone has been very helpful and pleasant to talk to. This has been so much easier than my first pair of hearing aids when I went to an office, not having to go back to get a little tweaking 3 times or more was a pain. I havent had to get this pair tweaked at all, perfect the first time. Thank you
  

  Hear.com, LLC

  Date: 04/18/2024

  *****, thank you for sharing your fantastic experience with our hearing aids and customer service! We're thrilled to hear about the significant improvement in your hearing clarity and the convenience you've found in our charging pod and Bluetooth features. It's great to know that our team has been able to support you effectively and that you've found the service both helpful and pleasant. We're especially pleased to hear that your hearing aids worked perfectly from the start, eliminating the need for multiple adjustments. We strive to make hearing care as easy and effective as possible, and your feedback confirms that we're on the right track. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team

• Review fromNora C

  Date: 04/15/2024

  5 stars
  Great company whose audiologist was very caring and trying to be sure my husband could hear better. She did a great job and listened to all our questions and concerns.
  

  Hear.com, LLC

  Date: 04/18/2024

  ****, thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our audiologist was able to effectively assist your husband and address all your questions and concerns with care. We strive to ensure that every interaction is as supportive and informative as possible. It's wonderful to know that we've made a positive impact on your husband's hearing and your overall experience. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team

• Review fromKelley B

  Date: 04/14/2024

  2 stars
  I had an appointment scheduled on 4/5/2025 for 3:00pm, Well they call and left a voicemail cancelling my appointment. The person told me to call hear.com , I called hear.com 3 or 4 times and left messages them to call me . Today is 4/14/2024 and I have not heard anything from them. I have the computer they sent me for my appointment but no appointment! I still owe money on my devices.
  

  Hear.com, LLC

  Date: 04/15/2024

  
  
  ******, thank you for taking the time to voice your concerns. We are very sorry to hear that your appointment was cancelled on short notice. Unfortunately, your provider had something that pulled him out from working the day of your appointment. As we just discussed on the phone, you have been rescheduled for next week. Should you have any questions before your appointment, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team
  

• Review fromMaurice O

  Date: 04/09/2024

  5 stars
  Good company, they do what they say they will. They are honest with the financial system they use.
  

  Hear.com, LLC

  Date: 04/11/2024

  *******, thank you for sharing your positive feedback! We're delighted to hear that you've found our company trustworthy and straightforward, especially regarding our financial practices. We're committed to delivering on our promises and ensuring our customers feel supported at every step. Enjoy your new hearing aids, and remember, we're here for any assistance you might need in the future. Happy hearing! -********, Customer Success Team

• Review fromJules G

  Date: 04/07/2024

  4 stars
  The customer service is outstanding. The people I worked with are service oriented and were extremely helpful. My hearing improved significantly. The Bluetooth App, when streaming from an iPhone, needs some improving. Crackling, sound switching from ear to ear at times, and in general not quality sound is normal when streaming sound through the iPhone App.
  

  Hear.com, LLC

  Date: 04/08/2024

  Jules, thank you for taking the time to share your feedback. We're thrilled to hear about your positive experience with our customer service team and the significant improvement in your hearing. Our team is dedicated to providing exceptional service and support, so it's wonderful to know we've met your expectations in these areas.
  
  We appreciate your honest input regarding the Bluetooth app and the streaming experience from an iPhone, and we are sorry to learn about your negative experience with this. If you wish to schedule another follow-up appointment to assist with this, please reach out to us at your convenience. Your hearing experience is our top priority, and we're committed to ensuring you enjoy the best possible quality and service.

  
  

  Happy hearing! -Samantha, Customer Success Team

• Review fromFred S

  Date: 04/05/2024

  5 stars
  All I spoke with were over the top in terms of help and courtesy They seemed concerned only about my needs which is very refreshing in this day of service being provided especially on line Thank you everyone at hear.com

• Review fromPaul O

  Date: 04/04/2024

  5 stars
  Very satisfied with the hearing aids performance and supporting services.