Reviews

Review Details

• Review fromLeo L

  Date: 09/05/2024

  5 stars
  Wow! What a great experience. Excellent hearing aids, great buying experience, and follow-up. I highly recommend hear.com .
  

  Hear.com, LLC

  Date: 09/09/2024

  ***, thank you so much for your amazing review! Were thrilled to hear that you had such a great experience with your hearing aids, the buying process, and our follow-up care. Your recommendation means a lot to us, and were so glad we could meet your expectations. If you ever need anything, dont hesitate to reach out to us. Happy hearing! -********, Customer Success Team
  

• Review fromVirginia R

  Date: 09/05/2024

  5 stars
  I'm glad I contacted Hear com. They were very helpful and I feel that I got the best possible experience there. The equipment was very high quality and I had confidence that they expended every effort for the best outcome for me. I have recommended them to friends.
  

  Hear.com, LLC

  Date: 09/09/2024

  ********, thank you so much for your kind review! Were thrilled to hear that you had a great experience with hear.com and that our team was able to provide the support and high-quality equipment you were looking for. Its wonderful to know you felt confident in the process and that we worked hard to ensure the best outcome for you. Your recommendation means a lot to us, and were always here if you or your friends need anything in the future. Happy hearing! -********, Customer Success Team

• Review fromkaren k

  Date: 09/04/2024

  5 stars
  Everyone was very professional, friendly, and open to answering all my questions. So easy to begin hearing better and I was stunned when I finally realized how much my hearing had deteriorated. Absolutely top recommendations to this company and I didn't have to leave the comfort of my home. Keep up the great work! Karen King, Indianapolis
  

  Hear.com, LLC

  Date: 09/09/2024

  *****, thank you so much for your wonderful review! Were delighted to hear that you had such a positive experience with our team and that we could help you hear better without leaving the comfort of your home. Its incredible how much of a difference hearing aids can make, and were so glad you noticed the improvement. Your kind words and recommendation mean the world to us, and well be sure to keep up the great work. If you ever need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team

• Review fromJoseph S

  Date: 09/02/2024

  5 stars
  You get what you pay for in hearing aids. These hearing aids are worth the money. There conformable light weight and people don't know your wearing them.******, one of the women professionals who fit you and administers the hearing test is ****************** *****
  

  Hear.com, LLC

  Date: 09/04/2024

  Thank you so much for your kind words, JP! We're thrilled to hear that youre finding your hearing aids comfortable, lightweight, and discreet. Its great to know that ****** provided you with excellent care during your fitting and hearing test. We take pride in offering top-quality service and products, and were so glad that your experience has been worth the investment. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team

• Review fromIan H

  Date: 08/29/2024

  1 star
  When I first considered Hear.comi I wondered how the testing could be accomplished. It worked great. After the first meeting with ******** I was still a little nervous, I wasn't hearing as well as I did with my old hearing aids. Each week I realized that they were getting better By the last week of my meetings with ********, I didn't need any adjustments and have been happy ever since
  

  Hear.com, LLC

  Date: 09/04/2024

  ***, thank you for sharing your experience with us! Were glad to hear that the testing process went smoothly and that, over time, your hearing aids have improved and no longer need adjustments. Its wonderful to know that your provider, ********'s support helped you along the way and that youve been happy with the results.
  However, we noticed that your review was accompanied by a 1-star rating, which seems to conflict with your positive feedback. We want to ensure that all aspects of your experience have been fully addressed. Could you let us know if theres anything we can improve or assist you with further? Your satisfaction is our priority, and wed love the opportunity to help if needed.

  Happy hearing! -********, Customer Success Team

• Review fromSusan B

  Date: 08/29/2024

  4 stars
  The hear.com professionals were helpful, patient, respectful and competent without being pushy to make a sell. Exam results showed I did not currently qualify for hearing aids. I recommend hear.com to anyone concerned about their hearing.
  

  Hear.com, LLC

  Date: 09/04/2024

  *****, thank you so much for your thoughtful review! We're glad to hear that our team was able to provide a helpful, patient, and respectful experience without any pressure. It's great to know that you felt supported throughout the process, even though you didnt qualify for hearing aids at this time. Your recommendation means a lot to us, and if you ever have any further concerns about your hearing in the future, our doors are always open to you. All the best! -********, Customer Success Team

• Review fromDebbie S

  Date: 08/28/2024

  5 stars
  The hearing aids are wonderful and so are the people that have interacted with me from the start of reaching out to me..
  

  Hear.com, LLC

  Date: 08/29/2024

  ******, thank you for sharing your kind words with hear.com! Were so pleased to hear that youre enjoying your hearing aids and that our team has provided you with great service from the very beginning. Its our goal to ensure that every step of your journey is positive, and were thrilled to have made a difference in your experience. If you ever need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team

• Review fromDarlene A

  Date: 08/27/2024

  4 stars
  Ive had my hearing aids since Spring of this year. I am happy that I now understand more TV and use less captions. Also better understanding of my immediate family members. I put them in first thing in the morning and sometimes forget to take them out before I go to bed. My only complaint is background noise is still bothersome but these are a great improvement for me. I have had good response and work with a local audiologist. Give the 45 day trial period a try and see improvement for yourself. You will be glad you did. ******* *.
  

  Hear.com, LLC

  Date: 08/29/2024

  Thank you so much for sharing your experience, *******! Were delighted to hear that your hearing aids have made a significant difference in your daily life, especially in understanding TV and conversations with your family. Its great to know that theyve become such an essential part of your routine.
  We appreciate your feedback about background noise and are glad to hear that overall, the hearing aids have been a great improvement. It's wonderful that you've had a positive experience working with your local audiologist as well. We encourage you to use the Horizon app to help make these adjustments as well. 
  Your recommendation to others about our 45-day trial period is invaluable, and were confident it will help others find the same benefits youve experienced. Thank you again for your thoughtful review. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team

• Review fromMary Frances N

  Date: 08/27/2024

  5 stars
  I love them! They are so comfortable I forget Im wearing them. None of my family and friends have been able to see that Im wearing them. I can adjust variables on my I phone. - AND- I hear much better!
  

  Hear.com, LLC

  Date: 08/29/2024

  ****, thank you so much for your wonderful review! We're thrilled to hear that you love your purchase and that they're so comfortable you forget you're wearing them. It's great to know that they've blended seamlessly into your daily life, allowing you to hear better without anyone noticing. The convenience of adjusting settings through your iPhone is definitely a game-changer. We're glad they're making such a positive difference for you! Should you need anything, please do not hesitate to reach out to us. Happy hearing! -********, Customer Success Team

• Review fromServando B

  Date: 08/27/2024

  4 stars
  I liked the product for the first few weeks until I lost the charger, I called customer service and supposedly I purchased another charger , I paid for it and all I got was the instructions booklet on how to used the charger that I *** have. I called back and explained to the representative and was told that you were going to investigate . This happened more than a week ago and I still haven't heard from any one . In the meantime I have the hearing aid that I can't use because they are not charged.
  

  Hear.com, LLC

  Date: 08/29/2024

  ********, thank you for bringing this to our attention, and I sincerely apologize for the inconvenience you've experienced. It's clear that there was a mix-up, and I understand how frustrating it must be to be without a functioning charger. I'm sorry for the delay in resolving this issue.
  I've escalated your case to ensure it gets the attention it deserves, and our team will reach out to you as soon as possible with a solution. We value your satisfaction and will do everything we can to make this right. Thank you for your patience, and please know that we're here to help.

  All the best! -********, Customer Success Team